106. User Testing For Elevated Customer Service And Brand Experiences With Andy MacMillan Doing Customer Experience Right‬ With Stacy Sherman podcast

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Business Stacy Sherman Customerexperience Customerservice Doingcxright Stacysherman Marketing CX Right

Indhold leveret af Stacy Sherman and Doing CX Right®‬. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stacy Sherman and Doing CX Right®‬ eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Doing Customer Experience Right‬ with Stacy Sherman « »
106. User Testing for Elevated Customer Service and Brand Experiences with Andy MacMillan

1y ago 33:19

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MP3•Episode hjem

Indhold leveret af Stacy Sherman and Doing CX Right®‬. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stacy Sherman and Doing CX Right®‬ eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Customer empathy is imperative. Many companies struggle to deeply understand users' needs. The good news is that technologies, like User Testing, are transforming how brands gain insights. Companies leveraging tools to gather customer perspectives can quickly provide superior customer service and capture market share. So, what does this mean for your business? How can you tap into user testing to understand prospects' and customers' expectations to inform strategic decisions? Listen as customer experience expert Stacy Sherman & UserTesting CEO Andy MacMillan unpack the power of validating concepts with target users early and proven ways to make customer empathy your competitive advantage. Details: DoingCXRight.com

… continue reading

154 episoder

#Business #Stacy Sherman #Customerexperience #Customerservice #Doingcxright #Stacysherman #Marketing #CX Right

Artwork

106. User Testing for Elevated Customer Service and Brand Experiences with Andy MacMillan

Doing Customer Experience Right‬ with Stacy Sherman

published 1y ago

Del

MP3•Episode hjem

Indhold leveret af Stacy Sherman and Doing CX Right®‬. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Stacy Sherman and Doing CX Right®‬ eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Customer empathy is imperative. Many companies struggle to deeply understand users' needs. The good news is that technologies, like User Testing, are transforming how brands gain insights. Companies leveraging tools to gather customer perspectives can quickly provide superior customer service and capture market share. So, what does this mean for your business? How can you tap into user testing to understand prospects' and customers' expectations to inform strategic decisions? Listen as customer experience expert Stacy Sherman & UserTesting CEO Andy MacMillan unpack the power of validating concepts with target users early and proven ways to make customer empathy your competitive advantage. Details: DoingCXRight.com

… continue reading

154 episoder

#Business #Stacy Sherman #Customerexperience #Customerservice #Doingcxright #Stacysherman #Marketing #CX Right

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