047: The Anatomy Of A Voice Assistant, Part 3 - Large Language Models (LLMs) Deep Learning With PolyAI podcast

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047: The anatomy of a voice assistant, part 3 - Large language models (LLMs)

2M ago 27:46

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It's the third in a series of technical deep dives for building IVAs, and for this episode, it's all about LLMs. Kylie chats with Shawn Wen, co-founder and CTO at PolyAI, who explains why LLMs can accomplish 70% of what’s needed for voice assistants, and more importantly: what's involved in the remaining 30%. The discussion touches on strategies to manage challenges through prompt engineering, dialogue management, and integrating third-party APIs, while highlighting the similarities between AI and human behavior. A look into cybersecurity and the future of specialized LLMs rounds out the conversation, offering insights for industry professionals navigating this evolving technology.

Follow PolyAI on LinkedIn
Watch this and other episodes of the Deep Learning pod on YouTube

… continue reading

51 episoder

#Business #Team PolyAI #Artificial Intelligence #Generative AI #Voice Ai #Contact Center #Customer Service #Customer Experience #Automation #Voice Assistant

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047: The anatomy of a voice assistant, part 3 - Large language models (LLMs)

Deep Learning with PolyAI

published 2M ago

Del

MP3•Episode hjem

Indhold leveret af Team PolyAI. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Team PolyAI eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

It's the third in a series of technical deep dives for building IVAs, and for this episode, it's all about LLMs. Kylie chats with Shawn Wen, co-founder and CTO at PolyAI, who explains why LLMs can accomplish 70% of what’s needed for voice assistants, and more importantly: what's involved in the remaining 30%. The discussion touches on strategies to manage challenges through prompt engineering, dialogue management, and integrating third-party APIs, while highlighting the similarities between AI and human behavior. A look into cybersecurity and the future of specialized LLMs rounds out the conversation, offering insights for industry professionals navigating this evolving technology.

Follow PolyAI on LinkedIn
Watch this and other episodes of the Deep Learning pod on YouTube

… continue reading

51 episoder

#Business #Team PolyAI #Artificial Intelligence #Generative AI #Voice Ai #Contact Center #Customer Service #Customer Experience #Automation #Voice Assistant

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