#27: Reimagining the role of pharmacists through virtual consultations with the Co-Founders of RxLive

Decoding Healthcare Innovation

What you’ll get out of this episode

In this episode, Carrie Nixon talks with husband and wife team, Mark and Kristen Engelen, co-founders of RxLive, a digital health company that re-imagines the role of pharmacists through virtual consultations with patients of value-based care delivery organizations.

Listen to discover:

• How pharmacists can play a critical role in reducing the burden on primary care physicians who are managing the care of chronic disease patients
• Why value-based entities are the ideal partners for RxLive
• What role drug pricing transparency plays in pharmacists' ability to help manage high spend on drugs.

About our Guests

Kristen Engelen, PharmD, Chief Pharmacy Officer, Co-founder Kristen is an experienced retail pharmacist, having worked for multiple national chains including Target, Kroger and Walgreens. She has a background in and passion for clinical geriatric pharmacy and is a licensed consultant pharmacist. Kristen received her Doctor of Pharmacy degree from the University of North Carolina’s Eshelman School of Pharmacy, where she graduated with distinction.

Mark Engelen, Chief Executive Officer, Co-founder Mark is a marketing, strategy and product executive with experience across multiple healthcare verticals including Healthcare IT, PBMs, public policy, and retail pharmacy. Mark has an MBA from the Harvard Business School and degrees in Economics and Chemistry from the University of North Carolina at Chapel Hill.

About the Company

RxLive is a nationwide telehealth platform of clinical pharmacists delivering concierge medication counseling to provider’s patients, employer groups, and consumers. We work with progressive healthcare organizations, employers and payers to integrate pharmacists into the collaborative care team process resulting in improved outcomes and reduced costs. Our service requires no up-front capital expenditures and delivers a value-added program at a zero-net cost. A hallmark of our process is a focus on motivational interviewing, relationship building and solving the social determinants of non-compliance. Services include: In-depth pharmacist counseling over video chat or phone, Pharmacogenomic testing with pharmacist consultations, Pharmacist integration into PCMH, CPC+, MSSP and MIPS programs, Post Discharge Medication Reconciliation, Specialty pharmacy cost management, and Medication counseling for employees and their extended families.

Additional Resources

• Key areas to check before adding telepharmacy to your business model
• Connect with Kristen on LinkedIn
• Connect with Mark on LinkedIn
• Learn more about RxLive

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About Your Hosts

Carrie Nixon and Rebecca Gwilt are partne