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"CX challenges and opportunities for FinTech in India" with Lizzie Chapman, CEO & Co-founder @ZestMoney
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In this episode of CX Conversations, I talk about the customer experience challenges and opportunities for FinTech in India. In conversation with me is the CEO and Co-founder of ZestMoney, Lizzie Chapman.
Coming from a successful career in financial services, Lizzie has had a ringside view of the impact of technology on financial services. With ZestMoney she is bringing together the best of the people and technologies to deliver world-class customer experience to ZestMoney's customers.
Listen to this podcast and learn how you can ace your game in customer experience by focusing on people and product.
Visit us at www.customerguru.in
Looking for a customer feedback automation tool? Check out omoto.io
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