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Sales Culture & Customer Success with Lindsey Armstrong
Manage episode 403624571 series 3555172
Indhold leveret af Erin Acevedo and Eric Berridge + Erin Acevedo. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Erin Acevedo and Eric Berridge + Erin Acevedo eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Lindsey Armstrong is a powerhouse leader in the world of sales, business strategy, and international development whose career includes executive leadership roles at Oracle, Veritas, Salesforce, and XANT (formerly InsideSales), and who is also Eric’s longtime friend and mentor. In our interview, we talk about what customers really care about (hint, it’s not their NPS score), the history of “customer success” as an organizing principle, and how sales could transform from a “bro culture” into an inclusive one.
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