Letting Go of Sales and Empowering Growth Through Communication with Scott Scarano

Conquering Workflows & Systems For Bookkeepers & Accountants | with Alyssa Lang (Workflow Queen)

Alyssa Lang interviews Scott Scarano, Owner and Founder of Accounting High and Padgett Business Services, on the importance of communication and trust within a team, experiences with software systems, reflections on transitioning from sales roles to passion projects, and the challenges and successes of managing teams in introverted industries.

In this episode you’ll hear:

• How communication and trust within a team are crucial for business success
• How to let go of the sales process to your team
• Why over communicating is essential in introverted industries
• How to empower team members to take on more responsibility and embrace personal growth

About our guest:

Scott Scarano is an eccentric entrepreneur with the heart of a lion and the soul of a housecat. Scott’s "Why" is empowering all growth-minded entrepreneurs, in his reach, to thrive and prosper. Scott’s Padgett team is filled with passionate advisors with unique personalities who share the same virtues of empathy and integrity in everything they do. Scott did the school thing and has the credentials, but his real value comes from his questioning mind and grit to push through any adversity. Scott lives in Raleigh, bleeds Carolina blue, and dedicates himself to his astonishing wife, Juana, and three surprisingly intelligent kids; Julia, Frankie, and Arya.

Connect with Scott Scarano:

Follow him on LinkedIn: https://www.linkedin.com/in/scottscarano Subscribe to his YouTube channel: https://www.youtube.com/@accountinghigh Listen to his podcast: https://podcasters.spotify.com/pod/show/accountinghigh

Resources mentioned in this episode: 🎙️ Accounting High Podcast 📚 "The Way of Integrity" by Martha Beck ⚙️ Notion

Thanks for listening. If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram stories and tag me, @workflowqueen

For more information about the Conquering Workflows & Systems for Bookkeepers & Accountants Podcast or interest in our programs or mentoring visit our resources below:

Visit our website: workflowqueen.com

Check out our courses: workflowqueen.com/courses

Follow the Blog: workflowqueen.com/blog

Connect on LinkedIn: linkedin.com/in/alyssa-lang-wq

Connect on Instagram: instagram.com/workflowqueen

Connect on Facebook: Facebook.com/workflowqueen

Podcast Publishing Tools we use:

• Podcast Editing: Ian Gilliam: iangilliam.com

💸 Are you ready to take control of your firm’s profitability?
The Client Profitability Tracker helps you analyze margins, adjust rates, and streamline for more profit—all for $97! Stop guessing and start making data-driven decisions.

👉🏼 Grab your Client Profitability Tracker now: workflowqueen.com/profitcheck

Kapitler

1. Introduction (00:00:00)

2. Meet Scotty OKR (00:02:02)

3. Scott's Journey and Business Ventures (00:02:50)

4. Accounting High and Its Evolution (00:04:54)

5. Transitioning Out of Sales (00:12:55)

6. Handling Client Payments and Tracking (00:22:38)

7. The Role of the Ops Manager (00:24:09)

8. Choosing the Right Clients (00:25:04)

9. Trusting Your Team (00:27:42)

10. Mindset and Team Dynamics (00:29:40)

11. Communication in Business (00:32:44)

12. Fun with Accounting High (00:35:53)

13. Rapping at Accounting Conferences (00:37:59)

14. Future Plans for Accounting High (00:45:39)