How Is Agent Experience Shaping The Future Of The Contact Centre? Cavell Cloud Conversations podcast

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How is Agent Experience Shaping the Future of the Contact Centre?

11M ago 23:46

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MP3•Episode hjem

Indhold leveret af Cavell. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Cavell eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Come and join Finbarr and Patrick as they discuss their latest Contact Centre Decision maker research. Hear how our data indicates AI and Automation growth in the contact centre and what that means for the future of agents in contact centre environments.

… continue reading

56 episoder

#Tech #Cavell Group

Artwork

How is Agent Experience Shaping the Future of the Contact Centre?

Cavell Cloud Conversations

published 11M ago

Del

MP3•Episode hjem

Indhold leveret af Cavell. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Cavell eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Come and join Finbarr and Patrick as they discuss their latest Contact Centre Decision maker research. Hear how our data indicates AI and Automation growth in the contact centre and what that means for the future of agents in contact centre environments.

… continue reading

56 episoder

#Tech #Cavell Group

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