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The Good, The Bad, and The Ugly of Customer Service and Hacking Value as a Career Strategy

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Manage episode 270534450 series 2781800
Indhold leveret af Career Bound by Praxis. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Career Bound by Praxis eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, Mitchell and Cameron sit down to discuss the impact and effects of customer service, both good and bad.

-----

Specific examples of bad customer service

- Having to call to cancel a service.

What makes exceptional customer service?

-Deliver what you committed to deliver

-You have to care about your customers

Halls Steak House customer service as an example

Customer service reps in the startup realm Customer Service is an under-tapped opportunity for early career advancement.

By consistently delivering value for your customers you can "hack" value.

-----

Praxis is a 6-month bootcamp that results in a full-time job at a startup.

Learn more at: http://discoverpraxis.com/

Apply now at: https://www.discoverpraxis.com/apply

  continue reading

56 episoder

Artwork
iconDel
 
Manage episode 270534450 series 2781800
Indhold leveret af Career Bound by Praxis. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Career Bound by Praxis eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, Mitchell and Cameron sit down to discuss the impact and effects of customer service, both good and bad.

-----

Specific examples of bad customer service

- Having to call to cancel a service.

What makes exceptional customer service?

-Deliver what you committed to deliver

-You have to care about your customers

Halls Steak House customer service as an example

Customer service reps in the startup realm Customer Service is an under-tapped opportunity for early career advancement.

By consistently delivering value for your customers you can "hack" value.

-----

Praxis is a 6-month bootcamp that results in a full-time job at a startup.

Learn more at: http://discoverpraxis.com/

Apply now at: https://www.discoverpraxis.com/apply

  continue reading

56 episoder

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