A Visionary's Principles for Running 17 Dealerships | Jack Ballinghoff, COO of Ourisman Automotive Group

Car Dealership Guy Podcast

Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jack Ballinghoff, COO of Ourisman Automotive Group where we discuss: His principles to running 17+ dealerships, the best used car auction in the United States, why he thinks negotiations in car sales need to end and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

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Topics:

(00:00:00) - Intro

(00:01:48) - Jack’s background and career

(00:14:30) - Where did you find your niche in the business?

(00:17:58) - What do you mean you try to “see around corners?”

(00:22:37) - What do you see for the industry's future?

(00:24:50) - Is transparency the end game?

(00:26:51) - What are some non-conventional opinions you have about dealerships?

(00:34:36) - Implementing efficiency

(00:38:08) - Empowering the individual vs. standardization

(00:39:37) - What strategies do you use to operate your stores?

(00:52:00) - How do you think about bonuses?

(00:56:13) - Onboarding and integration

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