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Meeting Consumer Expectations in 2023

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Manage episode 354826443 series 2954890
Indhold leveret af CapTech. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af CapTech eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.

  • Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
  • Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
  • Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.

Read the full survey findings: 2022 Consumer Innovation Survey

  continue reading

46 episoder

Artwork
iconDel
 
Manage episode 354826443 series 2954890
Indhold leveret af CapTech. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af CapTech eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Tune in to learn about our findings from our third annual Consumer Innovation survey. Bree Basham, Principal and CapTech’s Customer Experience (CX) lead, discusses the key takeaways for brands to consider as we move through 2023.

  • Brand loyalty: The race for customer loyalty is tight. How do brands find customers where they are, and best engage them?
  • Emerging technologies: How can brands meet customer expectations around AR, VR, and the Metaverse?
  • Gen Z: All eyes are on Gen Z, and this consumer group is looking to purchase from companies prioritizing innovation.

Read the full survey findings: 2022 Consumer Innovation Survey

  continue reading

46 episoder

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