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BUSINESS SKILLS TIPS 32 – TELEPHONE COMMUNICATION
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BUSINESS SKILLS TIPS 32 – TELEPHONE COMMUNICATION
So many of my clients tell me that they get really nervous when making phone calls, especially if they have to ask for something on the phone, are not sure of the correct department or person to speak to, and even if they are the brightest kid on the block, senior manager, business owner they often go to pieces at the thought of getting on the phone, at a loss when it comes to telephone communication.
In today’s short 3 minute B S T, I give some thoughts about making the whole process easier, and at the risk of sounding like ‘mother’ I think that they can give a lot of help and support to people out there who suffer from nerves when it comes to speaking on the phone.
In addition to the tips I relate on this video blog, I would recommend that you do some calm, slow breathing before you pick up the phone, just to slow down your breathing and keep those nerves at bay, not allow time for the ‘fight and flight’ response to kick in and cause the tightening at the temples, the shallow fast breathing, the slight nausea in the stomach.
My clients have found that the tips in this blog post works for them, and allows them to get on with their jobs, including telephone communication, easily and effortlessly.
Tune in and listen . . .
The post BUSINESS SKILLS TIPS 32 – TELEPHONE COMMUNICATION appeared first on Business Mastery Show.
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