Are Shoppers Turning Against Self-checkouts? Business Daily podcast

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Are shoppers turning against self-checkouts?

2M ago 17:37

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Indhold leveret af BBC and BBC World Service. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af BBC and BBC World Service eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Love them or loathe them, retailers across the world are installing more automated checkouts, as they aim to reduce staff costs.

But the loss of personal service and the unreliable technology has prompted complaints from customers.

And supermarkets are also facing a significant increase in theft from self-scan checkouts.

We're in Ireland, where shops only installed the technology in recent years. Plus we hear from experts in Australia, China, the UK and United States.

(Image: A man scans some bread through a self checkout. Credit: Getty Images)

Produced and presented by Russell Padmore

… continue reading

2032 episoder

#BBC #Business #BBC World Service #News #Business DAILY

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Are shoppers turning against self-checkouts?

8,147 subscribers

published 2M ago

Del

MP3•Episode hjem

Indhold leveret af BBC and BBC World Service. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af BBC and BBC World Service eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Love them or loathe them, retailers across the world are installing more automated checkouts, as they aim to reduce staff costs.

But the loss of personal service and the unreliable technology has prompted complaints from customers.

And supermarkets are also facing a significant increase in theft from self-scan checkouts.

We're in Ireland, where shops only installed the technology in recent years. Plus we hear from experts in Australia, China, the UK and United States.

(Image: A man scans some bread through a self checkout. Credit: Getty Images)

Produced and presented by Russell Padmore

… continue reading

2032 episoder

#BBC #Business #BBC World Service #News #Business DAILY

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