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Constantly Improve the Customer Experience | Jeremy Maher
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Meet Jeremy Maher, co-owner of Phoenix Home Remodeling in Chandler, Arizona. Jeremy's journey began after a disappointing encounter with a contractor, which motivated him to believe that he could run a contracting business more effectively. Seizing the opportunity, Jeremy, along with his former boss and the boss' brother, formed a partnership and launched a new home construction venture. With an initiative on continual improvement, Jeremy focuses his leadership on the technical side and building out processes to help the business grow.
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Here are a few key takeaways from the discussion with Jeremy:
- Guiding the business culture from the start
- Making effective business decisions with partners
- Creating specific and well-defined roles for your team
- Gathering feedback and reviews from customers
- Constantly improving the business processes
Visit the Phoenix Home Remodeling website here: https://phxhomeremodeling.com/
Own a construction company and want to share your story? Apply to be on an upcoming episode of Builder Stories at https://www.builderstories.com
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