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Travel can do amazing things: broaden horizons, build relationships, and rejuvenate the soul. But often, those experiences come at a cost. This is Peak Travel, a new podcast from WHYY about how travel shapes communities in hot-spots around the world. We’ll share the wonder that comes with exploring new places, as well as the harm that our worst travel habits can cause. And we’ll try to figure out how we can do it better. Each episode transports you to a new destination. You’ll meet the people who call that place home, hear their stories, and come to understand how tourism has changed their everyday lives. Supported by rich, on-location sound from around the world, Peak Travel unpacks the $1.9 trillion travel industry and its impact on people and the planet.
Do you have a hard time getting your managers ALL on the same page..? Do you have a hard time understanding your boss or your fellow managers or your employees? Do you wish everyone could all just get along and do the work we came here to do without all the friction and the drama? If that sounds like you – You’re in luck Because THAT is what we are going to talk about today.
Do you have a hard time getting your managers ALL on the same page..? Do you have a hard time understanding your boss or your fellow managers or your employees? Do you wish everyone could all just get along and do the work we came here to do without all the friction and the drama? If that sounds like you – You’re in luck Because THAT is what we are going to talk about today.
It is always BEST to start any endeavor with a GOAL… For the purposes of today’s pep talk we will set A THREE PART goal Part One – A Professional Restaurant P&L Statement Part Two – Accurate Information - The day after the end of the month, quarter or year. Part Three – A 10% Profit ate the end of each quarter... and year…
Today’s podcast is part one of a two part series… This week I am going to explain – WHAT THE P&L STATEMENTS IS and The various components of your P&L. The Goal is to help you understand exactly what your P&L is trying to tell you… Next week in part 2 we will make a deeper dive - I will show you how to IMPROVE your P&L so you can achieve the GOLD STANDARD in the restaurant world – The Coveted - 30-30-30-10…
As a society – we humans have mixed feelings about the future… Some think it will be better than the past. Some think it will be worse. And some others - think it will be Armageddon… Personally I believe THIS is the BEST time in the history of the world to be alive and the OVERALL future of AMERICA is going to be AMAZING… The question of the day is – WHAT WILL YOUR ROLE IN THE FUTURE BE..?…
Most restaurant owners are busy people… They have a 1,000 balls up in the air at any given time. There are always - more things to do - than there is time or money to get them done… So we try to go faster – we push harder on the gas pedal to get more and more done… The BIGGEST PROBLEM I see – is MOST restaurant owners have their right foot on the gas… They have the pedal - All the way to the floor… They are working ALL OUT – FULL BLAST BUT - they are not moving forward – they are fishtailing all over the place. BECAUSE THEY ALSO HAVE THEIR LEFT FOOT ON THE BRAKE……
We are all ego driven… We all have visions of grandeur… Most of us think we are better and stronger and more important than we really are. AND – at the same time – Most of us SETTLE for a life that are FAR BELOW – what we are actually capable of. The vast amount of Americans are bored out of their minds - living lives – far below their potential… Like peasants digging in squaller – making mud pies And all the while - thinking they’re Hot Shit… Kinda……
Everyone has a story… A story that we tell ourselves… And we have a story that we tell to others… The question of the day is – HOW IS YOUR STORY WORKING FOR YOU Is your story making you stronger or weaker.
I’ve discovered that there are seven Phases of restaurant ownership… That we all must go through IF we want to make it to the top… And that is what we are going to talk about today…
July 14th 1789 was a bad day for Chefs & Cooks… This day is called Bastille Day… The beginning of the French Revolution… Not only was this a political revolution but it also started a Culinary Revolution when all these chefs woke up the next day and realized – they were suddenly unemployed… OUT of WORK because their bosses had been arrested or decapitated in the Guillotine… WOW!…
Why NOT show up every single day and work your ass off and see what CAN happen… Why not BE the best teammate you can possibly be..? Why not be the best leader - by leading by example… And see where that might take you. Why NOT?
There are two ways to look at the world… One is from the INSIDE - OUT – The other is from the OUTSIDE - IN. That’s what we are going to talk about today…
I talk with a lot of restaurant owners. The one thing they have in common is - They want to Improve. They know they need to change – BUT… They have these long laundry lists of 100 things they WANT or NEED to change IMMEDIATELY. The lists are sooo long and sooo overwhelming – they aren’t sure where to start… So they just pick the thing that is right in front of them – the squeakiest wheel and work on that - And when they fix that – they rush off to another emergency and work on that... Over and over, day after day and year after year… the cycle continues. Because this condition is so common among my clients – I imagine it is common among my listeners - So… today I want to address this and hopefully help some of you in the process……
Conventional wisdom and every coach I ever had - said – there is no I in team… But… after many years of building and leading teams – I have discovered - that there actually is an I in team And that is what I am going to prove to you today…
High Performance Team members adapt to the organization… they work together to do what needs to be done to achieve the mission – no matter what… High Performance Team members put their fellow team members and the success of the mission above themselves… they believe in duty before self. Low performance teams – have individual members who do their own thing – in their own way for their own personal reward… Low performance team members put themselves above their coworkers and the mission… Simply put low performance teams are filled with individuals – out for themselves - And High Performance Teams are here to achieve The Mission… no matter what.…
Happy New Year..! I HOPE you are excited to get started and make 2025 the BEST year Yet… I know I am. I want to help you get started… And the best place to start is at the beginning… WITH YOUR VISION STATEMENT. What’s That – A The Vision Statement is about answering the questions - WHO ARE YOU & WHY YOU ARE HERE……
Imagine… You go to the coffee shop and buy a coffee… it’s is crazy busy in there… The coffee costs $5 - You give the cashier a $20 bill. And they give you back $16 - an extra dollar in change. And you know it – you know they made a mistake. And they gave you a dollar that you didn’t deserve… Do you say something? Or pocket the cash? And leave. Here’s the question… if you keep the money - is this LYING..? Is this Cheating?…
As we come to the end of 2024… I want to take a few minutes to talk about You and Your staff I want to get you thinking about how you might improve your team in 2025…
Today we are going to discuss Key Moments and Tipping Points The Tipping Point is a Key moment – a threshold, a critical mass, or boiling point that leads to Breakthrough - sudden, dramatic, and radical change. The TIPPING POINT in your restaurant could be the point at which… You stop losing and begin to win… The point you go from Getting your ass kicked – to stepping up and fighting back. In Your Restaurant There are several types of tipping points o You have a Financial Tipping Point o A Marketing Tipping Point o A SALES Tipping Point o A Product Quality Tipping Point o The System Tipping Point o And a Team Building or PEOPLE Tipping Point All of these Tipping Points – lead to BREAKTHROUGH – if you stay at it long enough. Oh… and just like a teeter totter that swings BOTH ways – the tipping point can also be the point or moment when the whole thing blows up or falls apart…
Today’s pep talk is part 9 of a 9 part series. If you have not listened to the first EIGHT parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. Today’s pep talk is about – FUNDAMENTAL #8 – IMPROVE, INNOVATE & ADAPT TODAY my goal is to get your INNOVATIVE juices flowing… The question we need to ask ourselves is constantly and forever is… HOW DO WE DO THIS BETTER HOW ARE THE WORLD’S BEST – doing this today - And how will The SMARTEST PEOPLE BE DOING THIS IN 5 or 10 YEARS..? THEN, GO AFTER THAT… THIS IS THE QUESTION I ASK MYSELF ALL THE TIME THIS IS THE BEST WAY I HAVE FOUND - TO MOVE FORWARD……
Today’s pep talk is part 8 of a 9 part series… If you have not listened to the first SEVEN parts – I recommend that you do staring with episode # 305 – BUSINESS IN A BOX. Today’s pep talk is about – FUNDAMENTAL #7 – BUILD A BULLET PROOF SYSTEM My goal today is to get your system building juices flowing… A restaurant is like a house of cards, It takes years and years to build IF you pull the WRONG card… The whole thing can come tumbling down in seconds The SYSTEM of your restaurant is the who, what, where, when and how… You do things. The system is the GLUE that holds your restaurant together. The BEST Restaurant Owners and The BEST Chefs have the BEST SYSTEMS.…
Today’s pep talk is part 7 of a 9 part series… If you have not listened to the first SIX parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. Today’s pep talk is about – FUNDAMENTAL #6 – MANAGE THE MONEY TODAY my goal is to get your money making juices flowing…
Today’s pep talk is about – FUNDAMENTAL #5 - INCREASE SALES. It is part 6 of a 9 part series. If you have not listened to the first FIVE parts – I recommend that you do STARTING WITH EPISODE # 305 – BUSINESS IN A BOX. TODAY I am going to get your sales juices flowing and get you primed up for 2025… Which is just around the corner……
Today’s pep talk is part 5 of a 9 part series… If you have not listened to the first FOUR parts – I recommend that you do starting with episode # 305 – BUSINESS IN A BOX. Today’s pep talk is about building a – CUSTOMER FOCUSED BRAND These are some of my favorite points on BUILDING GREAT CUSTOMER RELATIONSHIPS and I’m excited to share them with you. I am in the relationship business. My goal is to build long term RELATIONSHIPS with my customers… To DELIGHT MY CUSTOMERS… To have them - COME BACK - AND BRING THEIR FRIENDS...…
Today’s pep talk is about one of my favorite subjects – TEAM BUILDING. These are some of my favorite points on team building and I’m excited to share them with you. Today’s pep talk is part 4 of a 9 part series… If you have not listened to the first three parts – I recommend that you do... That way this will all make more sense……
Most Americans say they are stressed out and frustrated… BECAUSE THEY ARE TOO BUSY. The truth is - They are not stressed out because THEY are doing too much… They are stressed out because they are doing too little of what they KNOW they SHOULD be doing… Or what they ultimately NEED to do to achieve their goals… That is what is REALLY stressing people out. Today we are going to talk about how the proper mindset – What I Call The OWNER MINDSET - will greatly reduce your stress……
Today’s Pep Talk is about Goal Setting… This is PART TWO of a 9 Part Series about building a business in a box. If you missed PART ONE – I recommend you go back and listen to part ONE Episode # 305 before listening to this one… It will all make more sense that way… Today we are going to talk about one of The Eight Basic Fundamentals of Building a GREAT Restaurant It’s FUNDAMENTAL #1 Goals – Missions and Objectives……
Lots of people talk about the concept of WORK ON YOUR BUSINESS – NOT IN YOUR BUSINESS… Today we are going to talk about what that REALLY MEANS and how you can use it to WORK ON YOUR RESTAURANT. My goal is to help you - Build a Restaurant in a Box… Today’s episode is PART ONE of a 9 PART SERIES…
Today we are going to get some wisdom from one of the great American Entrepreneurs - Henry ford… This is a long one so sit back and get comfortable and maybe even grab your note pad…
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