Ep 140: Reducing Peak Season Call Backs With Staffing And Communication Strategies Bug Bux podcast

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MBA Entrepreneur Business Allan Draper Solomon Airhart Solomon Airhart and Allan Draper Pest Control Pest Management Pest Professional Exterminating

Indhold leveret af Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Bug Bux Podcast « »
Ep 140: Reducing Peak Season Call Backs with Staffing and Communication Strategies

12d ago 44:29

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MP3•Episode hjem

Indhold leveret af Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building.
Topics include:
Introduction (0:00)
Creating the Right Expectations From the Start (5:13)
Communication Process with Customers (11:09)
Managing Customer Expectations and Reservices (13:54)
Social Media and Educational Content (21:57)
Strategies for Staffing and Forecasting During the Busy Season (29:01)
Navigating the Peak Season to Avoid Burnout (35:30)

… continue reading

141 episoder

#MBA #Entrepreneur #Business #Allan Draper #Solomon Airhart #Solomon Airhart and Allan Draper #Pest Control #Pest Management #Pest Professional #Exterminating

Artwork

Ep 140: Reducing Peak Season Call Backs with Staffing and Communication Strategies

Bug Bux Podcast

published 12d ago

Del

MP3•Episode hjem

Indhold leveret af Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Eric Bassett and Jake Claus, Eric Bassett, and Jake Claus eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In today’s episode, Eric and Jake discuss the challenges and strategies of managing a pest control company during the peak season. They cover topics such as customer expectations, triaging reservices, staffing, and the use of social media for education and brand building.
Topics include:
Introduction (0:00)
Creating the Right Expectations From the Start (5:13)
Communication Process with Customers (11:09)
Managing Customer Expectations and Reservices (13:54)
Social Media and Educational Content (21:57)
Strategies for Staffing and Forecasting During the Busy Season (29:01)
Navigating the Peak Season to Avoid Burnout (35:30)

… continue reading

141 episoder

#MBA #Entrepreneur #Business #Allan Draper #Solomon Airhart #Solomon Airhart and Allan Draper #Pest Control #Pest Management #Pest Professional #Exterminating

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