Turning Holiday Shoppers into Repeat Buyers
Manage episode 451768566 series 3550465
In this festive episode of Clienteling Unveiled, host Meiling Fournier sits down with clienteling expert Alexis Dulin to explore strategies for transforming holiday shoppers into loyal customers. As the holiday season approaches, retailers are presented with a unique opportunity to build lasting relationships. Meiling and Alexis discuss the importance of personalization, effective follow-ups, and omnichannel engagement. They also dive into the role of loyalty programs and proactive clienteling in enhancing the customer experience. Tune in for valuable insights that will help your brand thrive beyond the holiday rush!
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