The Equity Of Empathy With Ritesh Rajan Avantika Designeering Series podcast

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Avantika University Design Thinking Podcasting Education

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The Equity of Empathy with Ritesh Rajan

3+ y ago 32:53

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MP3•Episode hjem

Indhold leveret af Avantika University. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Avantika University eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Nowadays, consumers subscribe to a more innovative and personalized experience. To meet the evolving user needs, service providers need to build a strong emotional connection with the users. And not having an emotional understanding can lead to a rift between the user and the service provider. To avoid this, designers need to practice empathy and gain a clear understanding of the constantly evolving customer needs. But how can designers create an emotional connection and foster customer loyalty?

To know more about this theme, in this episode, we interact with Ritesh Rajan, Deputy Vice President - Design at Edelweiss Financial Services Limited. He has over a decade of experience in User Experience Design, Design Strategy, Research, and Project Management. Let's know more about his journey and experiences in the latest episode of the "Avantika Designeering Series Podcast", "The Equity of Empathy." You can connect with Ritesh on Twitter @_riteshrajan. Don't forget to subscribe to our show and share your comments on

ads@avantika.edu.in

… continue reading

78 episoder

#Avantika University #Design Thinking #Podcasting Education

Artwork

The Equity of Empathy with Ritesh Rajan

Avantika Designeering Series

published 3+ y ago

Del

MP3•Episode hjem

Indhold leveret af Avantika University. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Avantika University eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Nowadays, consumers subscribe to a more innovative and personalized experience. To meet the evolving user needs, service providers need to build a strong emotional connection with the users. And not having an emotional understanding can lead to a rift between the user and the service provider. To avoid this, designers need to practice empathy and gain a clear understanding of the constantly evolving customer needs. But how can designers create an emotional connection and foster customer loyalty?

To know more about this theme, in this episode, we interact with Ritesh Rajan, Deputy Vice President - Design at Edelweiss Financial Services Limited. He has over a decade of experience in User Experience Design, Design Strategy, Research, and Project Management. Let's know more about his journey and experiences in the latest episode of the "Avantika Designeering Series Podcast", "The Equity of Empathy." You can connect with Ritesh on Twitter @_riteshrajan. Don't forget to subscribe to our show and share your comments on

ads@avantika.edu.in

… continue reading

78 episoder

#Avantika University #Design Thinking #Podcasting Education

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