How To Take Initiative And Thrive In Uncertain Times Ask An Expert By Propelo podcast

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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/peak-travel">Peak Travel</a></span>

<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/peak-travel">Peak Travel</a></span> podcast artwork

<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/peak-travel">Peak Travel</a></span> podcast artwork

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Peak Travel

for 18 dage sidenfor 18d ago

Månedligt+

Travel can do amazing things: broaden horizons, build relationships, and rejuvenate the soul. But often, those experiences come at a cost. This is Peak Travel, a new podcast from WHYY about how travel shapes communities in hot-spots around the world. We’ll share the wonder that comes with exploring new places, as well as the harm that our worst travel habits can cause. And we’ll try to figure out how we can do it better. Each episode transports you to a new destination. You’ll meet the people who call that place home, hear their stories, and come to understand how tourism has changed their everyday lives. Supported by rich, on-location sound from around the world, Peak Travel unpacks the $1.9 trillion travel industry and its impact on people and the planet.

Ask an Expert by Propelo « »
How to Take Initiative and Thrive in Uncertain Times

for ca. et år siden 1:05:48

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MP3•Episode hjem

Indhold leveret af Propelo Media. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Propelo Media eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Margaret Heffernan, a renowned entrepreneur, CEO, author, and keynote speaker, dives deep into the ever-present reality of uncertainty. From navigating personal challenges to navigating global shifts, Heffernan emphasizes the importance of embracing the unknown and fostering the skills necessary to thrive in dynamic environments.

Key takeaways from the episode:

Uncertainty is an inevitable part of life: Recognizing this allows us to approach challenges with a proactive mindset.
Preparation is key: While we can't predict the future, we can be prepared to adapt by developing scenario planning and critical thinking skills.
Embrace experimentation: Don't be afraid to try new things and learn from failures. Experimentation is crucial for innovation and growth.
Stay informed and engaged: Be an active participant in shaping the future by staying informed about current events and engaging in meaningful conversations.

Heffernan's insights offer valuable guidance for individuals and organizations alike, empowering them to navigate uncertainty with confidence and initiative.

… continue reading

66 episoder

#Entrepreneur #Business #Propelo Media #Business Insight #Industry Leaders #Marketing #Customer Relations #Customer Experience #Entrepreneurship #Finance #Human Resources #Storytelling #Negotiation #Sales Insights

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How to Take Initiative and Thrive in Uncertain Times

Ask an Expert by Propelo

published for ca. et år siden

Del

MP3•Episode hjem

Indhold leveret af Propelo Media. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Propelo Media eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Margaret Heffernan, a renowned entrepreneur, CEO, author, and keynote speaker, dives deep into the ever-present reality of uncertainty. From navigating personal challenges to navigating global shifts, Heffernan emphasizes the importance of embracing the unknown and fostering the skills necessary to thrive in dynamic environments.

Key takeaways from the episode:

Uncertainty is an inevitable part of life: Recognizing this allows us to approach challenges with a proactive mindset.
Preparation is key: While we can't predict the future, we can be prepared to adapt by developing scenario planning and critical thinking skills.
Embrace experimentation: Don't be afraid to try new things and learn from failures. Experimentation is crucial for innovation and growth.
Stay informed and engaged: Be an active participant in shaping the future by staying informed about current events and engaging in meaningful conversations.

Heffernan's insights offer valuable guidance for individuals and organizations alike, empowering them to navigate uncertainty with confidence and initiative.

… continue reading

66 episoder

#Entrepreneur #Business #Propelo Media #Business Insight #Industry Leaders #Marketing #Customer Relations #Customer Experience #Entrepreneurship #Finance #Human Resources #Storytelling #Negotiation #Sales Insights

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Every single time you get a ‘no’ you’re closer to the ‘yes’ By Rob Murray 41:05

for 45 weeks siden41:05

41:05

In this episode, we dive into the world of marketing with Rob Murray, CEO and Co-founder of Intrigue Media. Rob challenges the traditional approach of trying to convince everyone to love your product. Instead, he reveals the marketer's secret weapon: finding those who already adore what you offer. The episode goes beyond theory, offering actionable advice. Rob discusses the tenacity needed to find your ideal customers, but also introduces the "3SWN" principle: "Some will, some won't; so what? Next!" This powerful concept helps you move on from rejection and focus on the potential "yeses" waiting around the corner. Finally, Rob emphasizes the importance of authenticity, both for your brand and your individual marketing efforts. He shares the inspiring quote: "Every single time you get a ‘no’ you’re closer to the ‘yes’. Embrace the no, get the answer and then move on to the next one." Join us as we learn how to ditch the generic marketing tactics and find your true fans!…

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How to Price Your Product for Profit with Hermann Simon 35:54

for 48 weeks siden35:54

35:54

Are you struggling to understand why your product isn't selling? In this episode, pricing expert Hermann Simon, founder of Simon-Kucher & Partners, dives deep into the concept of perceived value and how it impacts your pricing strategy. You'll learn how to assess customer perception, along with practical tips on using conjoint measurement to maximize your profit. Hermann also discusses the role of innovation and market share in difficult economic times. This episode is for you if: You're a business owner struggling to price your product competitively Your sales are lower than expected You're unsure how to measure customer perception of your product Tune in and unlock the pricing secrets of hidden champions!…

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How to Achieve Success: Tenacity, Adaptability & Community 36:33

for 50 weeks siden36:33

36:33

Looking to climb the career ladder and make a difference? This video explores 3 key ingredients for success: T enacity & Goal-Setting: Learn from Melissa Eichbauer, a recognized leader, on how clear goals and unwavering determination can propel you forward. Adaptability & Innovation: Discover how Finley Volkswagen thrived during the pandemic by embracing online sales and prioritizing customer convenience. Enhancing the Customer Experience & Community Involvement: See how businesses can win by putting customers first and giving back to the community. Melissa shares valuable insights on leadership, empathy, and creating a positive impact. Be inspired to achieve your goals and make a real difference!…

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It’s About Serving, Not Selling 30:56

for 1 year siden30:56

30:56

Business guru Verne Harnish, known for books like "Scaling Up," shares valuable advice applicable to any company. He emphasizes prioritizing customer needs over sales ("giving before taking"). He also challenges the typical view of differentiation, arguing for a truly focused target market. As Harnish says, "the richest are in the niches."…

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Building Trust: The Key to Unlocking Efficiency in the Supply Chain 45:31

for 1 year siden45:31

45:31

Mark Graham, co-founder of Commonsku , tackles both the challenges and the potential of the promotional products industry. He explores the fate of those pens and stress balls we leave behind in hotels, contrasting them with the high-quality items we hold onto. This disparity highlights the industry's struggles. But Graham doesn't just dwell on the problems; he offers a solution: fostering a strong community. He explains how Commonsku's innovative software bridges the gap between distributors and suppliers, fostering collaboration across the entire supply chain. This isn't just about software – it's about connection. By fostering authentic connections within the industry, Commonsku empowers distributors and suppliers to interact and collaborate effectively. In essence, Graham details the evolution of Commonsku , a platform that has transformed from a simple product into a powerful tool that unites the promotional product community.…

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How to Take Initiative and Thrive in Uncertain Times 1:05:48

for 1 year siden1:05:48

1:05:48

Margaret Heffernan, a renowned entrepreneur, CEO, author, and keynote speaker, dives deep into the ever-present reality of uncertainty. From navigating personal challenges to navigating global shifts, Heffernan emphasizes the importance of embracing the unknown and fostering the skills necessary to thrive in dynamic environments . Key takeaways from the episode: Uncertainty is an inevitable part of life: Recognizing this allows us to approach challenges with a proactive mindset. Preparation is key: While we can't predict the future, we can be prepared to adapt by developing scenario planning and critical thinking skills. Embrace experimentation: Don't be afraid to try new things and learn from failures . Experimentation is crucial for innovation and growth. Stay informed and engaged: Be an active participant in shaping the future by staying informed about current events and engaging in meaningful conversations. Heffernan's insights offer valuable guidance for individuals and organizations alike, empowering them to navigate uncertainty with confidence and initiative .…

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Understanding Promotional Products Strategy by Joseph Sommer 1:01:18

for 1 year siden1:01:18

1:01:18

Using Swag More Intentionally and Thoughtfully by Joseph Sommer Discover the dynamic world of promotional products with Joseph Sommer, the entrepreneurial mind behind Whitestone Branding. In this podcast, Joseph recounts his journey from a culinary enthusiast to the founder of a successful marketing agency. Uncover the challenges of saying "no," scaling a business, and securing major deals, including the Washington Nationals. Explore the evolution of Whitestone's marketing strategies, from overcoming scaling hurdles to rebranding for a polished image. Joseph sheds light on the misunderstood realm of promotional products, emphasizing strategic thinking over throwaway swag. Get real-world examples of impactful and misjudged promotional campaigns, along with insights into KPIs that define success. Joseph predicts the future of promotional products, envisioning a shift towards sustainability and creative integration into virtual and in-person events. Before you dive into promotional products, Joseph leaves you with three vital questions: Does it surprise and delight? Will it be used? Is it of high quality for a potential re-gift? If you resonate with two out of three, promotional products might be the strategic boost your brand needs. Join us for Promo Unveiled, where Joseph Sommer shares his expertise, providing a fresh take on turning swag into a potent tool for marketing success.…

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When you have a vision you have direction: the Savannah Bananas by Jesse Cole 37:42

for 1 year siden37:42

37:42

Jesse Cole is the owner of the viral sensation Savannah Bananas, a baseball team that has sold out every home game since the 2016 season. But it wasn’t like this at the beginning, as Jesse explains. With a lot of adversity came the realization that they had to be dramatically different, so they challenged themselves to create an unforgettable customer experience.…

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The Secret to Humanizing Your Business by Hilary Corna 1:09:34

for 1 year siden1:09:34

1:09:34

Join us in this episode as Hilary Corna, a seasoned professional with a background in process optimization at Toyota, unveils a groundbreaking approach that places humanity at the forefront of business. Discover how her unconventional, "unprofessional" approach encourages authenticity, allowing individuals and organizations to shed pretenses and connect on a genuine level, fostering a more loyal customer base. Intriguingly, Hilary kicks off the conversation by delving into the importance of embracing this human-centric philosophy, even within the realm of process optimization. We explore the correlation between improving the customer experience and directing the same effort towards understanding customers on a personal level. Hilary also shares insights from her recent transformative experience at Burning Man, shedding light on how it has shaped her perspective and influenced her clients in understanding their business's trajectory. What sets this episode apart is the wealth of practical examples Hilary provides, showcasing how businesses can infuse humanity into their operations. Learn from success stories like Scribe Media, who have personalized their invoices to add a human touch to otherwise mundane aspects of business. Tune in for a captivating discussion on revolutionizing the business landscape with a human-centric approach.…

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How To Surpass Willpower for Prolonged Success by Jonathan Domsky 1:02:06

for 2 years siden1:02:06

1:02:06

Welcome to today's episode of the Untangled Entrepreneur Podcast. In this edition, we delve into the insights and experiences of Jonathan Domsky, a seasoned entrepreneur with over two decades of expertise. As the Founder of Untangled Coaching, Jonathan's mission is to ignite the growth and potential of fellow entrepreneurs. In this exclusive Ask an Expert Interview, Jonathan shares his remarkable journey, from an impulsive decision resulting in the establishment of his first company, Kidorable, to his adept utilization of key industry connections that facilitated the rapid expansion of his business to over 2,500 retail locations. Moreover, he imparts invaluable wisdom on the significance of recognizing and nurturing one's passion and purpose, emphasizing the vital intersection between personal fulfillment, proficiency, societal needs, and financial viability. Listeners will gain profound insights into breaking detrimental habits and routines, as well as discovering the secrets behind sustained motivation and productivity in the ever-evolving landscape of remote work. Jonathan's tips on navigating complexities, both professional and personal, will undoubtedly inspire and guide you towards your own entrepreneurial success. Tune in as Jonathan Domsky unravels the fundamental principles that drive success, offering practical tools to cut through the noise and carve a path towards a purposeful and prosperous entrepreneurial journey.…

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7 Steps to Rebuilding Your Outbound Sales Strategy for Today 1:00:05

for 2 years siden1:00:05

1:00:05

When you think of how to describe Jake Dunlap, the words "sales guru" come to mind, but after interviewing him, that term seems too nuanced. Over the years, Jake has achieved great success in many sales positions, from execution to leadership, but over time he began to realize that office politics had no interest in him. He loved sales, tactics, processes, and customers, but realized the best way forward was to start his own business. That's why Jake founded Skaled in 2012, a sales consulting firm focused on developing repeatable and sustainable sales models and processes. To date, the company has outperformed its competitors in many industries, including some of the biggest brands everyone knows. Although many businesses faced many challenges in 2020, many of Scaled's customers were able to achieve significant revenue goals.…

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Important Lessons Learned During a Rebrand 36:57

for 2 years siden36:57

36:57

Join us on today's episode as we dive into the inspiring journey of our expert guest, Royal Marty. Discover how Royal's customer-centric approach breathed new life into a struggling, long-established business. Uncover the innovation behind the cutting-edge enzyme-based biochemical product, with applications ranging from road construction to soil conditioning. Royal opens up about the valuable lessons learned during a transformative rebranding process and shares insights into agile adaptation in the face of change. Don't miss his simplified explanation of enzymes for non-scientific minds. After navigating a rollercoaster year of rebranding, our guest found their stride with remarkable success at tradeshows. Learn how they adapted their strategy in response to unexpected challenges, delving into the world of impactful content creation, particularly through short, high-impact videos. Explore how these adjustments compressed their sales cycle and set the stage for a bright future.…

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How to Find, and KEEP, Top Talent by Kathleen Quinn Votaw 55:37

for 2 years siden55:37

55:37

Today's Ask an Expert guest, Kathleen Quinn Votaw, underwent a dramatic turn of events in a short span – from welcoming her baby boy to receiving a cancer diagnosis, all while navigating a tumultuous work environment in 2003. Inspired by a casual burger and beer date night and her husband's encouraging words, Kathleen embarked on a journey to revolutionize the recruitment industry. Her primary focus has always been aligning an organization's culture with the talent they seek, sometimes helping them implement internal changes for success. Kathleen discusses her early use of channel marketing for business growth and emphasizes the importance of providing value to your network. She shares her challenging but fulfilling experience writing "Solve the People Puzzle," comparing it to a labor of love and highlighting its impact on her brand and career. Lastly, Kathleen sheds light on the current recruitment landscape, addressing challenges faced by both employers and employees in today's uncertain times.…

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Why Customer Experience Matters More Today by Nate Brown 47:25

for 2 years siden47:25

47:25

In this enlightening episode, join us as Nate Brown, the Chief Experience Officer at Officium Labs, delves into the often underestimated realm of customer experience (CX). With a wrestling belt award adorning his office wall as a testament to his CX prowess, Nate brings a wealth of insights to the table. Having honed his skills on the front lines and sought guidance from CX mentors, Nate has transformed into a sought-after thought leader. Tune in to discover how to assess your own customer experience, navigate the nuances between transactional and recurring business models, and effectively engage senior leadership (hint: leaders need not be at the forefront of support). Nate's wisdom extends to marketing too – learn why aligning marketing messages with actual customer experiences trumps embellishment. And don't miss his poignant revelation about prioritizing employee experience over CX. A personal anecdote underscores the critical role of front-line employees in shaping exceptional customer interactions. Join Nate as he unveils the layers of CX intricacies, redefining your understanding of this pivotal business facet. 🎧🚀…

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What 99% of Accountants Miss Reviewing Your Business by Greg Crabtree 56:27

for 2 years siden56:27

56:27

Accounting encompasses more than mere financial statements and tax preparation, as mentioned by today’s guest on Ask an Expert. Greg Crabtree serves as a partner at the accounting services firm Carr, Briggs and Ingram. He holds a reputation as an international speaker and acclaimed author, known for his work titled "Simple Numbers." Greg's perspective centers on the idea that accounting can serve as a potent tool to aid owners and management in effectively operating businesses. It further facilitates enhancing profits and reinvestment in business operations. From assessing labor efficiency ratios to evaluating capital profit reinvestment, there are uncomplicated yet profound ways to harness the potential of accounting for business management. Greg has encapsulated these concepts and metrics in his publication, "Simple Numbers." He is also on the verge of unveiling his upcoming book, "Simple Numbers 2.0," delving into even more insightful methods to harness intelligent accounting techniques. Finally, as many of you are aware, I am consistently intrigued by the strategies and content creation approaches of business owners. Regarding writing, Greg shares his approach of retreating for a weekend with a goal of producing 5,000 words, ensuring he remains on course. However, it's his philosophy of aspiring to change the world rather than focusing solely on marketing that has allowed him to achieve both objectives.…

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How to Simplify Your Marketing w/ A One-Page Plan by Allan Dib 45:15

for 2 years siden45:15

45:15

Allan Dib, author of the wildly popular book “The 1-Page Marketing Plan” comes on the show and shares a ton of useful information so get ready to take notes. Allan’s background is in technology, but he learned a valuable lesson early on that even if you’re the best in your industry if you’re not also very good at marketing you’re going to struggle. “A dollar from your ideal customer is much more valuable than a dollar from just any random customer even though your bank manager will tell you they’re equal, they’re not equal it’s the principle of the unequal dollar” Allan Dib Allan then dove head-first into marketing realizing that there had to be a better way, and the 1-Page Marketing Plan was born. Allan and his company at Success Wise have used this to help countless businesses simplify, and more importantly, get more out of their marketing. Today he shares specific marketing strategies from strategic targeting, improving the customer experience, and then how you turn those happy customers into referral channels. He also shares the importance, and the technique, to developing a good team for your business. Finally, we talk about the importance of augmenting your marketing vs. strictly automating your marketing.…

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How to Convert Customers Into Tribal Fans by David Meerman Scott 46:21

for 2 years siden46:21

46:21

Sorry folks, but… “Nobody cares about your product but you,” states David Meerman Scott. David has been studying businesses across countless David recently co-authored the best-selling book “Fanocracy” which details why, and how, you should focus on turning your customers into fans. Naturally, you need to have a good product or service, but if you can put the needs of your customers at the forefront, and then focus on developing an engaging experience you can start to create a tribal community. These customers will not only end up becoming stickier to your brand for the long haul, but they will also become your best source of new referrals. Reiko Scott, David’s daughter, has earned a degree in neuroscience so there is tangible science that helps explains how exactly fanocracy works. David also highlights Pelaton and Haggerty Insurance as two brands that are excelling at creating tribal fans. We also talk about the importance of passion in your business and how you express that to your customers and the marketplace. While leading a mastermind group at a Tony Robbins seminar, David was challenged by an attendee that said his profession as a dentist wasn’t that passionate. A couple of questions later David had tapped into the dentist’s personal passion of skateboarding and recommended he try to infuse that into his customer experience. It took a while to figure out how, but a couple of years later the dentist’s revenue is up 30% and his patients have become raving fans. Finally, we talk about the science and power of proximity conversations and mirroring nuerons. These are the part of our brain that fire, when we see someone else doing something but our mind can visualize as if it’s us doing it. Video is a medium that allows us to capitalize on both of these when we use a format just like this interview; casual conversations with faces close and centered on the camera. We’ve all experienced the power of this these past few months, but mostly with our colleagues and family/friends. David talks about how you can leveage this with your business to, and gives a visceral demonstration that highlights just how powerful it can be.…

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Why Your Accounting Doesn’t Have to Suck by Spencer Sheinin 45:16

for 2 years siden45:16

45:16

Accounting doesn’t have to suck, so Today’s Ask an Expert guest went out and improved it. Spencer Sheinin, Founder and CEO of Shift Financial, literally wrote the book on how to simplify your financials so you can turn accounting into a powerful business lever. We talk about his book, Entreprenumbers, and how his simplification strategy allows you to control and leverage your accounting, in fact, he gives you the 6 specific metrics you need to focus on. We also talk about cash flow and how you can use it as fuel to grow your business. Finally, we also talk about the Pareto Principle, and how you can use this to identify your best clients, and then how you can go get more.…

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How You Develop Presentations That Drive Action by Rich Mulholland 50:12

for 2 years siden50:12

50:12

People don’t hate presentations, they hate crappy presentations according to Rich Mulholland. Rich founded Missing Link over 20 years ago focused on helping individuals and organizations to develop and then deliver presentations that aren’t just memorable, but ones that drive action. Rich has spoken and given presentations all around the world and has helped elevate the audience experience for tens of thousands of people. Today he gives actionable insights from the 4 pillars of a successful presentation to the technology you should be using. He also shares his own personal passion for board games and how he’s incorporated that passion into helping companies generate stronger engagement and bonds. Finally, we talk about a best-in-class example of a company that has literally jumped into the content generation space before it even knew what they were doing. They’re a great example of how focusing on how if you wait until everything is perfect then you’ll be waiting forever.…

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Using Leverage & Your Balance Sheet for Growth by David Waddell 45:20

for 2 years siden45:20

45:20

The biggest financial winners are those that can leave their emotion at the door and capitalize on becoming countercyclical says today’s Ask an Expert David Waddell. With over 900 clients nationwide, David’s wealth management firm Waddell & Associates take a holistic approach to growing wealth. David talks about the distinction between asset management and wealth management, and why the latter is a better approach to financial growth. He also talks about what he’s seen from the market in the past few months, and more importantly what he sees in the future. He also talks about how too many people focus solely on the P&L. While that’s important from day-to-day operations, he talks about how leveraging the balance sheet can have a tremendous impact on growing the business.…

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How to Never Lose A Customer Again by Joey Coleman 1:06:37

for 2 years siden1:06:37

1:06:37

Joey Coleman is such a customer experience expert that even Zappos consults with him. While Joey has had a very interesting career, he’s spent the past 20 years analyzing and figuring out ways to improve the customer experience. In fact, he even wrote the book, “Never Lose a Customer Again” which emphasizes how important the first 100 days of the customer experience are. Joey shares ways that you can accurately evaluate your own customer experience today, and moving forward. He then gives tools you can use to begin implementing change within your organization, and within your people. Joey also shares his personal experience in how content creation has changed his own perspective, and how it’s changed his business. As an author, and as the host of the podcast, “Experience This”, Joey has invested a lot of time, but as he explains, the investments have helped produce long money.…

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Opening Doors & Overcoming Objections by Caryn Kopp 53:09

for 2 years siden53:09

53:09

For years Caryn Kopp, and her team at Kopp Consulting, have not only been helping businesses open desirable doors, but they’re able to develop compelling interest with those prospects. Caryn learned early the value of hiring proven professionals vs. younger less expensive reps that she’d have to train up. Her secret sauce though was pairing the proven door openers with content and message writers. Add a sales process she continues to evolve to this day and Caryn’s team has opened just about every door imaginable. In today’s Ask an Expert episode Caryn shares insights into what it takes to develop strong messaging, how you identify the right individual and subsequently get their information. She shares her thoughts on when you should give up on an ideal prospect (…….never), and then she shares her 3 P’s to overcoming objections.…

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How Real Estate is Being Reinvented by Sherry Chris 27:50

for 2 years siden27:50

27:50

As more and more technology is being introduced into Real Estate, today’s Ask an Expert guest Sherry Chris wants real estate agent’s to focus on getting back to deeper and more human relationships. Sherry is CEO of Better Homes & Garden Real Estate, and was the driving force to elevating the company to a nationally recognized brand. In today’s episode, Sherry is going to share insights on several topics from current trends in real estate, how direct mail is still a powerful marketing channel, and why agents need to focus on personalizing the home buying experience in this era of social distancing.…

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How to Reapproach Your Business Development by Bernie Brenner 58:36

for 2 years siden58:36

58:36

How to Reapproach Your Business Development by Bernie Brenner TrueCar Cofounder, Bernie Brenner stops by our “Ask an Expert” and comes out of the gate helping to differentiate between business development and sales strategies. After years of successfully growing TrueCar, he reconciled all of his notes and realized he’d created a systematic approach to biz dev, which outlined in his book, The Sumo Advantage. Bernie walks through the 4 pillars of business development that you need to be focused on when implementing your biz dev strategy. In case the title of his book didn’t give it away, utilizing a good BD strategy can have massive gains for your business. As the current CEO of Rollick, a company that’s reimagining the powersports shopping experience, from manufacturer to retailers to consumers. He shares the specific approach he takes to evaluating the customer experience, and then how they get creative trying to make it better.…

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How to Change Your Habits & Change Your Results by Noah St. John 36:18

for 2 years siden36:18

36:18

Too many self-help gurus out there tell you what you already know, today’s Ask an Expert guest actually gives you the tools to reach your full individual and business potential. Noah St. John is known as “The Power Habit Mentor” and has helped businesses add an additional $2.7 billion in revenue. Back in 1997, Noah had an epiphany when he discovered that the traditional affirmation models we all have tried to help change our lives fell short, and so he made a subtle but powerful shift and created the Afformations model. Noah shares how much more powerful this can be and then shares how we struggle to make progress because of the “head trash” we all have inside our heads. Noah also talks about the differences between individual and corporate habits, and how we can get them to align for a more productive corporate environment. Finally, we talk about how you can mentally mitigate the challenges that we’re all facing in these tough times.…

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How We’re Reinventing & Expanding Right Now by Yong Zhao 37:24

for 2 years siden37:24

37:24

While attending Yale University, Yong Zhao noticed that traditional Chinese restaurants were declining, but demand for authentic Chinese cooking was rising. He quickly started working on a fast-casual dining chain that could provide a balanced experience for Asian and non-Asian alike, but in a design that could scale up. Shortly after, Junzi Kitchen was born. Already recognized as one of the best fast-casual dining experiences around, Yong is now set on reinventing the Chinese takeout experience, and in the process immediately addressing today’s need while also giving an exit strategy to restaurant owners that don’t have many succession options. We cover many topics, but some favorites are around how thanks to his strong international connections he was able to begin planning for the lockdown well before that was even thought of as a reality in America. He also shares the success of how they’ve enhanced the customer experience through a highly interactive cooking show on Instagram that pairs chefs and home cooks together. They’ve also created a “Share a Meal” program that allows patrons to purchase meals for first responders at a reduced rate.…

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Mastery Lessons Learned from Kobe Bryant by Alan Stein Jr. 59:39

for 2 years siden59:39

59:39

It’s 3:30 am and Kobe Bryant is rigorously practicing basic drills taught to middle schoolers. Today’s Ask an Expert, Alan Stein Jr., shares lessons this valuable lesson, along with others he’s learned after helping to train NBA greats like Kevin Durrant and Steph Curry for over a decade. Now he’s helping organizations and individuals with proven strategies from leadership, organizational performance, and management. We cover a wide range of topics including the importance of following your passion, the power (and method) of storytelling to connect with your audience, and a great life hack to help you professionally and personally.…

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How Taking a Journalistic Approach Wins More Business by Adele Revella 42:51

for 2 years siden42:51

42:51

Today’s Ask an Expert, Adele Revella, is the Founder and CEO of the Buyer Persona Institute. They take a journalistic approach to interviewing recent & actual buyers that are in their client’s space revealing the real buying decisions, for individuals and committees. Adele talks about changes to buying decisions in recent months, and she also shares a powerful insight about focusing on how you want to fill your day and how that should drive what you want to be. Finally, she shares “the worst year of my life” while she wrote a book and how valuable that book has been for her personally and professionally.…

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How to Elevate Your Business Growth Quickly by Shawn Johal 27:26

for 2 years siden27:26

27:26

After successfully getting a business off the ground, today’s Ask an Expert started struggling in 2013. To help turn things around they started adopting the principles of Verne Harnish’s book, Scaling Up. Things turned around so quickly, and with such great results, he started a coaching business, Elevation, as a certified scaling up coach helping businesses quickly turn things around. Shawn shares insightful and actionable tips from how to better evaluate your talent, what he sees as the biggest mistakes companies are making as they pivot right now and how keeping the focus on your customer and their experience can help solidify your brand for years to come.…

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Changing the World From the Chair You’re Already In by Kaihan Krippendorff 39:40

for 2 years siden39:40

39:40

70% of the 30 most transformative innovations have been created by employees within companies, not entrepreneurs. Today’s Ask an Expert guest Kaihan Krippendorf, Founder and CEO at Outthinker, explains how organizations should look for patterns from companies that are bucking the traditional status quo. He also talks about why it's just as important to market internally vs. externally and how important it is for organizations to not just think about the virtual marketplace, but why they shouldn’t view it from traditional viewpoints. Finally, Matt Damon’s name makes a cameo with a valuable lesson on creating large exposure.…

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