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Feedback is the key! - Interview with Alex Hoffer, Developer Relations Engineer at Plaid

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Manage episode 294047608 series 2922116
Indhold leveret af API The Docs. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af API The Docs eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Alex Hoffer is a DevRel engineer at Plaid. Previously, she was managing the QA team at Dropbox for 6 years. At Plaid, she's been working on documentation and an overhaul of the Plaid developer docs. Developer experience is extremely important at Plaid and the docs are a big part of that. Tune in to hear more about how to create an excellent developer experience:

  • How does a cross-functional team work together with other departments in order to improve the developer functionality?
  • How developer experience is about product, documentation and engineering collaborating together?
  • What is her role in the API Review Committee, which helps ensure APIs are standardized and maintain their API style guide?
  • Docs revamp - how have they approached it, why have they done it, where is it going next?
  • How does the entire doc editing and authorship process work at Plaid?
  • And last but not least, how have they incorporated user feedback into the docs process!

The host is Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix).

Sources:

https://plaid.com/blog/new-plaid-docs/

plaid.com/careers

  continue reading

60 episoder

Artwork
iconDel
 
Manage episode 294047608 series 2922116
Indhold leveret af API The Docs. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af API The Docs eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Alex Hoffer is a DevRel engineer at Plaid. Previously, she was managing the QA team at Dropbox for 6 years. At Plaid, she's been working on documentation and an overhaul of the Plaid developer docs. Developer experience is extremely important at Plaid and the docs are a big part of that. Tune in to hear more about how to create an excellent developer experience:

  • How does a cross-functional team work together with other departments in order to improve the developer functionality?
  • How developer experience is about product, documentation and engineering collaborating together?
  • What is her role in the API Review Committee, which helps ensure APIs are standardized and maintain their API style guide?
  • Docs revamp - how have they approached it, why have they done it, where is it going next?
  • How does the entire doc editing and authorship process work at Plaid?
  • And last but not least, how have they incorporated user feedback into the docs process!

The host is Laura Vass (Editor of Developer Portals Newsletter, Co-Founder of Pronovix).

Sources:

https://plaid.com/blog/new-plaid-docs/

plaid.com/careers

  continue reading

60 episoder

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