SCCS-Podcast-The Art and Science of Call Center Success -Richard Blank from COSTA RICA'S CALL CENTER
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Indhold leveret af RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER, RICHARD BLANK- TELEMARKETING TRAINER, OFFSHORE BPO, and CEO COSTA RICA'S CALL CENTER. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER, RICHARD BLANK- TELEMARKETING TRAINER, OFFSHORE BPO, and CEO COSTA RICA'S CALL CENTER eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space. https://lnkd.in/gXuvGpBG
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4 episoder