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Exploring how digitisation is changing the debt sector for consumers and stakeholders with expert views on the positive and negative impact of technology and innovation. Hosted by Trustfolio's Creditor Services Director, Lee Usher (who has worked across the credit and debt advice landscape for both private sector companies and Government), and Non-Executive Director, Peter Wallwork (former chief executive of the UK trade body for the debt collection sector, Credit Services Association), alon ...
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14: Trustfolio Debt-Tech Podcast No.14 with Caroline Siarkiewicz, former CEO MaPS and now of the FCA Consumer Panel
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Trustfolio 'Debt-Tech' podcast episode 14 with Caroline Siarkiewicz, former CEO of MaPS, now with the FCA Consumer Panel. The fourteenth episode of the popular podcast from 'debt-tech' collective, Trustfolio with expert guest Caroline Siarkiewicz, former CEO of MaPS and now with the FCA Consumer Panel, who gives us a reflection of her time as CEO a…
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13: Trustfolio Debt-Tech Podcast No.13 with Chris Leslie, CEO of the Credit Services Association
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Trustfolio 'Debt-Tech' podcast episode 13 (lucky No.13) with Chris Leslie, CEO of the CSA The thirteenth episode of the popular podcast from 'debt-tech' collective, Trustfolio with expert guest Chris Leslie, CEO of the Credit Services Association, giving us his 'view from the bridge' of the trade body for the debt collection, debt purchase and sale…
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12: Trustfolio Debt-Tech Podcast No.12 with Caroline Sumner, CEO of R3, The Association of Business Recovery Professionals
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Recording date: Apr 17, 2023 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “They’re statistical models based on language corpuses and the output of these things can be shown in some cases to be stunningly incorrect.” - Gene Spafford Gene opens with a comment about the “tendency of the…
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11: Trustfolio Debt-Tech Podcast No.11 with Nicky Dibben, CEO of Invention Marketing
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10: 'Debt-Tech' Podcast episode 10 with Tom Clark, Vice Chair, LACEF
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9: Trustfolio 'Debt-Tech' Podcast episode 9 with Peter Wordsworth
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8: Trustfolio 'Debt-Tech' Podcast episode 8 with Jonathan Woodward of Birmingham City Council
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Recording date: Apr 1, 2022 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “When you frame technical debt through the lens of strategy, it actually starts to make a lot more sense” - Jamie Dobson With intros over we ask Jamie about his experience with cloud native transformation. He se…
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7: Trustfolio 'Debt-Tech' Podcast episode 7 with David Hawkes of Advice UK
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Recording date: Feb 14, 2022 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “Stop calling it technical debt” - Andy Ellis With intros over, Nick asks Andy about metrics, and Andy immediately responds by saying “stop calling it technical debt”. Executives have an understanding of ‘debt’…
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Recording date: Jan 24, 2022 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “When they have figured out what this game was really about, they figured out what should be the response” - Krysztof (Chris) Daniel After intros we start by asking Chris why he got the @wardleymaps Twitter han…
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6: Trustfolio 'Debt-Tech' Podcast episode 6 with our own Ryan Hayes
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The sixth episode of the 'debt-tech' podcast series, with our very own Ryan Hayes, Trustfolio's COO-Advice Sector, telling us everything we need to know about the Debt Advisor Support Portal (and much more...)Af Trustfolio Ltd
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5: Trustfolio 'Debt-Tech' Podcast episode 5 with Kevin Still
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Trustfolio Ltd, the debt-tech™ collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established Debt Adviser Support Portal, backed by Advice UK, has released episode 5 of its new podcast exploring how digitisation is changing the consumer debt sector. The fifth episode features special gues…
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4: Trustfolio 'Debt-Tech' Podcast episode 4 with CEO Lou Yates
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The fourth episode of the new podcast from 'debt-tech' collective, Trustfolio with expert our very own CEO Lou Yates. Trustfolio Ltd, the 'debt-tech' collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established AdviceUK-backed Debt Adviser Support Portal, hosts this podcast exploring how…
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3: Trustfolio 'Debt-Tech' podcast episode 3 with Steven Coppard of Arum
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The third episode of the new podcast from 'debt-tech' collective, Trustfolio with expert guest Steven Coppard of Group Director Debt Policy & Strategy at Arum. Trustfolio Ltd, the 'debt-tech' collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established AdviceUK-backed Debt Adviser Suppor…
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2: Trustfolio 'Debt-Tech' podcast episode 2 with James Jones of Experian
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The second episode of the new podcast from 'debt-tech' collective, Trustfolio with expert guest James Jones of Experian.Trustfolio Ltd, the 'debt-tech' collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established AdviceUK-backed Debt Adviser Support Portal, has launched a new podcast exp…
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1: Trustfolio 'Debt-Tech' Podcast episode 1 with Craig Simmons, Money & Pension Service
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Trustfolio Ltd, the 'debt-tech' collective behind the new Creditor Debt Solutions Platform now being adopted by Local Authorities and the well-established AdviceUK-backed Debt Adviser Support Portal, has launched a new podcast exploring how digitsation is changing the consumer debt sector. The first episode, out now, is hosted by Trustfolio’s Credi…
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Recording date: Jun 14, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “The executive order puts on paper for the very first time, a mechanism for the federal government at least to outline how they plan on shoring up their cybersecurity and more importantly, a framework that othe…
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Recording date: Jun 8, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “Having a list of ingredients doesn’t mean that you’ll eat healthy, but it’s very difficult to eat healthy if you don’t have that” - Allan Friedman After introducing himself, and his role at the National Telecom…
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Tech Debt Burndown Podcast Series 1 E10: Eoin Woods
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Recording date: May 25, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “There’s sometimes an assumption that people in the business of building systems all the time implicitly understand tech debt. I think they definitely don’t.” - Eoin Woods After intros we ask Eoin about the Int…
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Recording date: May 19, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “If you want to do something better it’s best you name it, and try to understand it, not sweep it under the rug and pretend it doesn’t exist.” - Charity “Where is the time going? Are your people spending 80 per…
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Recording date: May 29, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “They were told observability would solve their problems, but it didn’t, so what the @$^#?” - Charity Majors It’s Memorial Day weekend in the US and Spring Bank Holiday in the UK, so Chris and I have decided to…
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Recording date: May 17, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. “Everybody wants to reduce tech debt, but nobody wants to pay for it.” - Olivier Nick and Chris are joined by Olivier Jacques, a Distinguished Technologist at DXC and CTO in DXC’s application services departmen…
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What Do Enabling-Teams Look Like, and Can We Avoid Tech Debt in the Medical Device Industry? Recording date: May 3 and 8, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. ‘There were monkeys that were nesting in the satellite dish.’ - Kenn In a private Twitter chat, Nick and Kenn Wh…
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What Does Your Pipeline Look Like? Recording date: May 1, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. ‘People often escape from a role before decisions they have made have a chance to catch up to them.’ - Chris Let’s talk about pipeline. Lots of things get improved by building …
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How Do You Measure Tech Debt? What Are The Metrics That Work? Recording date: March, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. ‘I think it’s really less about wasted time, and more about getting into flow state: is your tech debt preventing flow from happening?’ - Chris How d…
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What Works in Security? The Cisco Security Outcomes Study Recording date: December, 2020 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. Chris and Nick welcome their old friend Wendy Nather, Head of Advisory CISOs at Duo Security (now Cisco), to the podcast to discuss her work on the Ci…
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Where do you start looking for tech debt? Recording date: April 17, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. This is a common question, and Chris and Nick discovered that they do it differently. Chris describes how he views tech debt from the perspective of his continuous in…
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“You can’t kill all the tech debt; you can’t stay completely up to date or there won’t be a business.” -Ian Recording date: February 6, 2021 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. We had a great conversation with Ian about how he runs a rather different kind of information secu…
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What is technical debt? Nick and Chris offer their definitions, despite agreeing there is no right answer. Recording date: December 6, 2020 Download at Apple Podcasts, Google Podcasts, Spotify, iHeartRadio, Spreaker or wherever you get your podcasts. Nick thinks it is the stuff we put off in favor of things we want to do*, while Chris quotes Ward C…
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