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Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larg ...
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SCCS-Podcast-The Art and Science of Call Center Success -Richard Blank from COSTA RICA'S CALL CENTER

RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER

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What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. Learn more about leadership, strong corporate culture, outsourcing, and becoming successful i ...
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Zennurgy is the inspirational tool box providing resources for building a better life. Motivational, practical fuel for the spirit, mind and body to help listeners deal with real life issues. This podcast is based on the idea that small changes over time equal big results. We all have the URGE for more peace (ZEN) and fulfillment in life. Tune in f…
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Success is about moments... When it worked podcast shares the experts who over came the odds to forge success on their own terms. Listen as Julian Leahy shares with us the key moments that changed everything for them. Cost Savings Of Using Offshore Telemarketers We are considered near shore because of our distance to the United States the agents th…
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What makes you happy? Is it a warm cup of coffee in the morning? A good book on a rainy day, or simply spending time with your loved ones? Happiness means many different things to many different people. And on our podcast, what makes you happy? We explore these little things that bring joy to people's lives. In just five minutes, we have heart to h…
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It's time to say Thank God it's Monday instead of Thank God it's Friday ! Welcome to a better lifestyle, where we empower you to be authentic in your professional journey and equip you with the essential tools to achieve greater success in both your life and career. Each episode brings actionable insights, inspiring stories and expert advice to hel…
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I have a buffer boomerang technique where if somebody asks you a question, sometimes their tone could be negative. So what I would like to do is buffer your tone and make it positive. So I'd say, Casey, that's an excellent question. My name is Richard Blank. Reinforce it with the question, repeated what you said to show active listening, and then s…
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Welcome to the Evolvepreneur AI Advantage Show, the ultimate destination for entrepreneurs seeking to harness the full potential of Artificial Intelligence. Join us on this captivating journey as we delve into the realm where innovation meets intelligence. In each episode, we dive deep into the transformative power of AI, unveiling the strategies, …
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Embracing Change: A Journey from Philadelphia to Costa Rica with Richard Blank Welcome to the We Don't PLAY Podcast where you get all the latest and greatest news updates on all things digital marketing, SEO, entrepreneurship, personal development, branding, and so much more! Work & PLAY Entertainment. An entertainment hub that provides marketing &…
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Walking Digital Corridors podcast guest Richard Blank. Can cold calling really hold its own in the age of AI? Cold Calling vs. Social Selling: Navigating the AI-Powered Sales Frontier As AI revolutionises the sales landscape, the debate is heating up. Is cold calling a relic of the past, or does it still have a place in a world dominated by social …
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Welcome to the Walk In Victory Podcast—where transformation meets inspiration, and every episode is a step closer to living your best life. But make no mistake: we're not just a podcast. We’re a family—a community bound by the shared pursuit of purpose, growth, and victory in every area of life. Powered by Principal Matters Production, Inc., our mi…
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Learn powerful wisdom from awesome visionary leaders and gain access to growth principles, methods, and resources that will take YOUR vision to the next level! Vision Pros Live Podcast .The secret ingredients to success are in your blind spots. https://youtu.be/sGhQnbYqx7I The problem is that content marketing, social media, and A.I. are over-simpl…
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Victim to Victory Podcast Series Interview At Victim to Victory, we share inspiring stories of individuals who have transformed their lives by overcoming incredible obstacles. Our channel is dedicated to showcasing real-life experiences of resilience, determination, and triumph. Whether it's beating the odds, rising above challenges, or finding lig…
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Unloaded and Uncovered Podcast is based on my struggles in life, viewpoints, opinions on popular topics and pop culture (every now & then), and an unconventional way for me to uncover and unload whatever it is that is on my chest. I love the no-filter, no-holds-barred aspect of my podcast because when I've said all that I can say, I feel like a hea…
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Pura Vida and Pinball: Building a Business in Costa Rica Unfiltered Discussions is a podcast focused on talking about tough subjects and pivotal moments. Host, Brian Howard, talks with his guests about the moments that have impacted them and how they were able to grow and move forward. Brian Howard Founder and Host Unfiltered Discussions is Brian's…
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HELPING EMERGING LEADERS BUILD UPON THEIR LEADERSHIP FOUNDATION.Emerging leaders carry the burden of leading ‘in the trenches’, often feeling overwhelmed as they travel along their new role as the leader. In Trench Leadership: A Podcast From the Front, I use my personal and professional experience, my education (Master of Arts in Leadership), and g…
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Hey, Hussein Taleb here! I am the the Founder of SuccessGrid.com and I am so grateful you're here to be part of this awesome community. I love connecting with people who have a passion for Entrepreneurship, Self Development & Achieving Success. I started this website with the intention of educating and inspiring people to always strive to Raise the…
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Video Cutter und Content-Produzent. It's a place for entrepreneurs and businesses to exchange ideas and solve problems. The social media revolution has created amazing opportunities for entrepreneurs to market their businesses.The Liberty Corner is a Business and Marketing Podcast. But every revolution comes with its new challenges: What strategies…
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The Learning Reinvented Podcast aims to bring a variety of new and different voices to talk about the current and future state of learning at work. We want our conversations to be though provoking, useful and real world. We appreciate your thoughts and feedback to help achieve this. In this episode host James Poletyllo speaks to Richard Blank. Rich…
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Welcome to The Inventive Journey podcast, where we dive into the fascinating stories of startup and small business owners. Join us as we explore the twists and turns of their journey, from the halls of high school to the challenges and triumphs of today. Get inspired, gain insights, and learn from the experiences of entrepreneurs who dared to dream…
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The "Inventive Founder" podcast is a riveting series that explores the founding journeys of startup visionaries and small business pioneers. Each episode features intimate conversations with founders who recount their experiences from the initial spark of an idea to the realization of their entrepreneurial dreams. Listeners will hear about the hurd…
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The one myth in the telemarketing industry is that every single telemarketer calls you during dinner. That is absolutely not true. Not every vertical sales talk is high-end real estate. There are some incredible individuals out there that making receives phone calls and do it ethically. They really are artists of speech, they really have honed thei…
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The HR Lady Podcast with host Wendy Sellers. Reducing an attrition culture with CEO Richard Blank For those eager to navigate the evolving world of HR and management, “The HR Lady Podcast” stands out as a beacon of insight. Each episode promises candid conversations: from discussing the intricacies of employee attraction and retention, company cult…
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The podcast for global marketers to hear experts talk about opportunities and challenges in increasing multilingual lead gen and revenue. Explore the highs and lows and then delve into best practices for strategies, technologies, processes and quality for translation, transcreation, localization and more. Rapport International provides written tran…
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Each episode features industry titans and visionaries, sharing their unique perspectives on topics ranging from technological advancements to shifting workforce demographics.With this podcast, you'll be equipped with the knowledge you need to navigate and succeed in the future of work. Tune in to stay ahead of the curve and gain valuable insights. …
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The Fammission Podcast by Monty G Staff presents #FammissionFriday with special guest Richard Blank The Fammission = Family on a Mission by Monty Jackson Episode 46 In this video we will talk about: - Business - Manifestation - Family https://youtu.be/_Tz_2X-1r4Y?si=-rL78s9cqWkkpZlE Hosted on Acast. See acast.com/privacy for more information.…
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Welcome to the The Expat Pod! Hosted by James Doran, our podcast explores the ins and outs of expat life, featuring stories, interviews, and tips for living abroad. Subscribe for new episodes every week and join our global community of expats and travellers. Connect with us on Instagram, TikTok, Twitter, and Facebook for more insights, behind-the-s…
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