Welcome to SparrowCast, where we help you to connect the dots. Take home the best ideas from industry experts and thought-leaders, right here on SparrowCast by SurveySparrow.
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In this webinar episode, Patrika Alis Cheston, Customer Experience Expert, talks about why Customer Experience should be made your Go-To Marketing Strategy.
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In this webinar episode, James Dodkins - Founder at Rockstar CX, talks about creating a rockstar Customer Experience.
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In this webinar episode, Gordon Tredgold - CEO at Leadership Principles LLC, talks about attracting and winning more customers to run a successful business.
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In this webinar episode, Adrian Swinscoe, Customer Experience Expert, talks about proactive customer service techniques to transform your Customer Experience.
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In this webinar episode, Adam Toporek, Customer Service Expert, talks about creating emotional connections with your customers.
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Mastering Difficult Conversations, Reimagining Assessments | Yvette Durazo
34:15
34:15
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34:15
In this episode of RefineEx, Yvette Durazo - Founder & Principal Consultant at Unitive Consulting, talks about Mastering Difficult Conversations, Reimagining Assessments.
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Leveraging Tech To Reimagine Employee Experience | Sriram Iyer
26:07
26:07
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26:07
In this episode of RefineEx, Sriram Iyer - Founder & CEO at hrtech.sg, talks about Leveraging Tech To Reimagine Employee Experience.
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Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences | Scott McKain
56:59
56:59
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56:59
In this episode of RefineEx, Scott McKain - Actor, Founder & CEO at Distinction Institute, talks about Reimagine Employee Experiences, Predict and Prepare for the Future of Workplace Experiences.
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Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic | Sarah Metcalfe
48:45
48:45
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48:45
In this episode of RefineEx, Sarah Metcalfe - Chief Happiness Officer at Happy Coffee Consulting, talks about Happiness at Work is not just Employee Engagement: Changing the Employee Value Proposition for Post Pandemic.
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How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience | Rachael Kelly
1:03:28
1:03:28
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1:03:28
In this episode of RefineEx, Rachael Kelly, Chief Human Resources Officer - Smokey Bones, talks about How to design a Healthy Work Culture and Prioritize Employee Well-being and Resilience.
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Virtual Learning & Development in a Hybrid World | Liam Abramson
33:02
33:02
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33:02
In this episode of RefineEx, Liam Abramson - Founding Partner, Starfish Vilt, talks about Virtual Learning & Development in a Hybrid World.
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Employee Well-being and Burnout | Kelly Swingler
35:35
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35:35
In this episode of RefineEx, Kelly Swingler - Executive Coach, Psychologist, Burnout Expert at Kelly Swingler Ltd., talks about Employee Well-being and Burnout.
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Illuminating Managers: How HR Leaders Can Help New Managers with their Development | Karen Weeks
48:04
48:04
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48:04
In this episode of RefineEx, Karen Weeks, Senior Vice President - Ordergroove, talks about Illuminating Managers: How HR Leaders Can Help New Managers with their Development.
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Behavioral Diversity, Equity, and Inclusion | Jeffrey Morris & Kenyatta Turner
43:50
43:50
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43:50
In this episode of RefineEx, Jeffrey Morris (DreamSmart Academy, Behavioral Superpowers Coach) & Kenyatta Turner (Behavioral Superpowers coach) talk about Behavioral Diversity, Equity, and Inclusion.
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People Analytics, Digital Transformation Goals, Employee Retention | Anisa Aven
37:42
37:42
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37:42
In this episode of RefineEx, Anisa Aven, CEO -Turnkey Coaching & Development Solutions, LLC, talks about People Analytics, Digital Transformation Goals, Employee Retention.
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Emotional Intelligence and Employee Well Being | Amy Tuccio
33:59
33:59
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33:59
In this episode of RefineEx, Amy Tuccio, Emotional Intelligence Facilitator & Leadership Coach talks about Emotional Intelligence and Employee Well Being.
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5 Best Chatbots to Explore in 2021 | Automate your Conversations
1:35
1:35
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1:35
SurveySparrow presents you the five best chatbots worth exploring in 2021.
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B2B Vs B2C Marketing | A Detailed Guide
2:50
2:50
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2:50
In the latest of Learn with SurveySparrow, find out the differences between B2B and B2C marketing.
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Identifying your Target Market | 4 Ways to Identify the Right Target Audience for your Brand
1:57
1:57
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1:57
In the latest of Learn with SurveySparrow, find out the best ways to identify the right target audience for your brand.
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What Is A Marketing Funnel | Explaining the 7 Stages in a Marketing Funnel
2:26
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2:26
In the latest of Learn with SurveySparrow, know more about a marketing funnel and the different stages involved.
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What is Content Marketing | Tips to Increase Conversions, Brand Awareness & Revenue
2:31
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2:31
In the latest of Learn with SurveySparrow, know more about Content Marketing. Find out the different types of content marketing you can adopt.
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How To Do Market Research | 5 Best Ways to Conduct Market Research
2:30
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2:30
In the latest of Learn with SurveySparrow, we help you identify the 5 best ways to conduct market research.
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What is Segmented Marketing | Target the Right Customers
2:26
2:26
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2:26
In the latest of Learn with SurveySparrow, find out more about Segmented Marketing and ways to measure its effectiveness.
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What is a Likert Scale | 4 Expert Tips for Creating a Likert Scale
2:10
2:10
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2:10
In the latest of Learn with SurveySparrow, find out what is a likert scale and get the best tips to create a likert scale.
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Creating Customer Satisfaction Surveys | How to Guide
2:42
2:42
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2:42
In the latest of Learn with SurveySparrow, find out how to create effective customer satisfaction surveys.
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360 degree Feedback Questions | The Ultimate Guide
2:42
2:42
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2:42
In the latest of Learn with SurveySparrow, find the best tips to help you develop your 360 degree feedback questions.
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In the latest of Learn with SurveySparrow, find the 4 steps you must follow to use a margin of error calculator to draw out its maximum efficiency.
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In the latest of Learn with SurveySparrow, learn what attribution modeling is. Understand the right way to go about it.
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Brand Development Strategy | Starting from Scratch
2:30
2:30
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2:30
In the latest of Learn with SurveySparrow, learn the top 5 strategies to help you build your brand strategy from scratch.
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Customer Success Vs Customer Experience
2:53
2:53
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2:53
In the latest of Learn with SurveySparrow, understand the differences between Customer Success and Customer Experience.
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Why Does your Brand Need a Chatbot | Top 5 Chatbot benefits
2:46
2:46
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2:46
SurveySparrow brings you the top 5 reasons to build a chatbot for your business.
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Surveys vs Polls vs Form | The Ultimate Guide
2:25
2:25
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2:25
Learn the key differences between a survey, a poll, and a form, with SurveySparrow.
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How to Build a Brand | Powerful Branding Strategies
3:05
3:05
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3:05
Here are the only 5 strategies you need to build your brand. Learn these powerful branding strategies with SurveySparrow.
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What is 360 degree Feedback & Why it is Important | Employee Performance Review
4:54
4:54
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4:54
Get a clear idea of what is 360-degree feedback. Here’s the reasons why you must adopt 360-degree feedback into your organization.
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5 Best ways to Start a Customer Referral Program
3:33
3:33
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3:33
Here’s the 5 best ways to create a successful Customer Referral Program for your brand.
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How can you get More Responses from Online Surveys | Higher Survey Response Rates
4:46
4:46
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4:46
Here are 7 surefire strategies to collect more & better responses from online surveys.
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What is Consumer Research & How it can Help your Business | Marketing Strategy
2:53
2:53
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2:53
Understand what consumer research is & how it can help your organization with these top tips.
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Best 5 Online Survey Tools to check out in 2021
4:13
4:13
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4:13
Here are the top 5 online survey tools that we think are worthy to be checked out by you.
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Creating a Successful Growth Engine | SparrowCast with Mickey Alon
32:08
32:08
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32:08
Mickey Alon, CTO & Founder, Gainsight PX, speaks at SparrowCast on how customer success, marketing, and product partners can create a successful growth engine.
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Getting Through the COVID-19 Pandemic Successfully | SparrowCast with Kristi Faltorusso
15:57
15:57
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15:57
Kristi Faltorusso, VP - Customer Success, IntelliShift, speaks at SparrowCast on the best ways to get through the COVID-19 pandemic successfully.
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Focusing on Revenue over Funding | SparrowCast with Subhanjan Sarkar
17:50
17:50
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17:50
Subhanjan Sarkar, Founder - PitchLink, speaks at SparrowCast on how to focus on revenue over funding.
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7 Ways to Create a Soothing CX | SparrowCast with Matt Larson
8:34
8:34
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8:34
Matt Larson, Senior Director - Client Experience, Optum, speaks at SparrowCast on the 7 best ways to ensure a rewarding Customer Experience program.
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Making the Best Use of Crisis | SparrowCast with Dr Kumar Visvanathan
16:58
16:58
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16:58
Dr Kumar Visvanathan, Head - Shared Services, Mindtree, speaks at SparrowCast on how to make the best use of crisis.
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Customer Engagement During the Time of Crisis | SparrowCast with Maranda Ann
16:44
16:44
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16:44
Maranda Ann, VP - Customer Success, Swiftly Inc., speaks at SparrowCast on engaging your customers during the time of crisis.
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Redefining Your Sales Funnel & Operations | SparrowCast with Shannon J Gregg
8:46
8:46
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8:46
Shannon J Gregg, President, Cloud Adoption Solutions, speaks at SparrowCast on redefining your sales funnel and operations.
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What is Performance Management & How To Do It Right | SparrowCast
2:31
2:31
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2:31
In this episode of SparrowCast, Jason speaks about Performance Management and how to do it the right away.
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What is Customer Management & Why it is Important | SurveySparrow
2:53
2:53
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2:53
In this episode of SparrowCast, Jason speaks about Customer Management and its importance.
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How to Improve the Efficiency of your CX Program | SparrowCast with Stacy Justino
10:47
10:47
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10:47
Stacy Justino, Director of Customer Happiness, Wistia, speaks at SparrowCast on how to improve the efficiency of your Customer Experience program.
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How To Create a Perfect Competitor Page For SaaS Websites | SparrowCast with Corey Haines
12:00
12:00
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12:00
Corey Haines, Founder, Swipe Files, speaks at SparrowCast on how to create a perfect competitor page for SaaS websites.
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