To Catch a Fraudster is a podcast for eCommerce merchants and enterprise security professionals who dream of vengeance on the thieves, hackers, and con artists stealing their revenue and customer data. Merchant Fraud Journal interviews the entrepreneurs, fraud experts, and corporate leaders on the front lines of the war against fraud. Join us to hear their real-world stories about the weird, the bold, and the infuriating of fraudster attacks. Learn from the mistakes of others and implement t ...
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Generative AI fraud in the ecommerce space
31:18
31:18
Afspil senere
Afspil senere
Lister
Like
Liked
31:18
Ari Jacoby, CEO of Deduce, discusses the use of generative AI by fraudsters.Af Merchant Fraud Journal
…
continue reading
Rodrigo Figueroa, COO at Chargeback Gurus, talks about why card skimming fraud is up over 75% in 2023.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Is Your Brand About to Get Hijacked?
30:28
30:28
Afspil senere
Afspil senere
Lister
Like
Liked
30:28
Beatriz Thomaz, Product Marketing at Clearsale, discusses how to protect your brand against impersonation by fraudsters.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The science of behavioral analytics: Will the consumer revolt?
26:19
26:19
Afspil senere
Afspil senere
Lister
Like
Liked
26:19
Bill Bruno, CEO of Celebrus, discusses new innovations in behavioral analytics, discusses if we've hit the point where consumers will start to push back against ever more data points, and shares stories of how fraudsters not only target your consumer goods, but your entire home.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Stop Return Policy Abuse Fraud (Pt. 2)
19:57
19:57
Afspil senere
Afspil senere
Lister
Like
Liked
19:57
Part two of a discussion with Eyal Elazar, Head of Product Marketing at Riskified, about the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Stop Return Policy Abuse Fraud
28:21
28:21
Afspil senere
Afspil senere
Lister
Like
Liked
28:21
Eyal Elazar, Head of Product Marketing at Riskified, discusses the creative ways fraudsters commit return policy fraud, and how to confidently construct effective return policies.Af Merchant Fraud Journal
…
continue reading
Rob Daline, co-founder and CEO at ArkOwl, discusses how to properly enrich order data, gives advice for getting the most out of KYC data, and shares war stories from his own time as a fraud analyst.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still
52:35
52:35
Afspil senere
Afspil senere
Lister
Like
Liked
52:35
Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire natio…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
That time Chinese hackers tried (and failed) to distort the results of a UK public consultation
30:38
30:38
Afspil senere
Afspil senere
Lister
Like
Liked
30:38
Matthew Salisbury, CEO of Honey Badger HQ, explains how visual authentication stopped the Chinese Communist Party from distorting the results of a UK public consultation.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The North Face Credential Stuffing Attack
44:50
44:50
Afspil senere
Afspil senere
Lister
Like
Liked
44:50
Cybersecurity expert Erich Kron of KnowBe4 discusses the recent credential stuffing attack against The North Face company. He explains why the password is not dead (yet) and gives actionable advice for how merchants can secure their customers' accounts and data against attack. See the full release about the attack from The North Face here.…
…
continue reading
Jane Lee, Fraud and Safety Architect at Sift, recounts her experiences going undercover as a potential mark for the notorious 'Pig Butchering' scam. You can read Jane's write up of her experiences on the Sift blog.Af Merchant Fraud Journal
…
continue reading
Ariel Chen, CEO of chargeflow.io, talks about how to combat chargebacks from gift card fraud, shares an incredible scam that starts with sending merchants free money, and why effective e-commerce fraud prevention strategies start with communicating effectively with customers.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
New data shows how consumers react to account takeover attacks. And the results aren't pretty.
39:38
39:38
Afspil senere
Afspil senere
Lister
Like
Liked
39:38
We dive into the lessons of Refinitiv's new report: US Identity Theft in 2021. We discuss the shocking responses consumers gave about their attitudes towards account takeover, including their willingness to change financial institutions that allow their personal information to be compromised. We also cover new findings about fraud in buy now pay la…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Let's Get Megan a Job! LinkedIn recruiter scams & how to find work in the fraud prevention industry.
35:48
35:48
Afspil senere
Afspil senere
Lister
Like
Liked
35:48
How do you get a job in the fraud prevention industry? We interviewed Megan, an fraud professional with experience at Lyft and Capital One who is currently looking for work. First, she told us an incredible story of how scammers posing as recruiting professionals tried to trick her into giving away all her personal information. Then, she opened up …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to choose an e-commerce fraud solution in 2022 and beyond
42:24
42:24
Afspil senere
Afspil senere
Lister
Like
Liked
42:24
Jordan Lewis and John Gregoriadis of Spotrisk discuss the questions SMB merchants should be asking when evaluating fraud prevention solutions, how to educate yourself about emerging fraud trends, fraud prevention in a Web 3.0 world, and more.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A former FBI Special Agent and CIA Cyber-Operations Officer discusses IT security and cyber terrorism
34:35
34:35
Afspil senere
Afspil senere
Lister
Like
Liked
34:35
Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, gives his best advice for how to get business and fraud teams to work together to protect businesses and customers, and recounts the heartbreaking and untimely demise of his 'Santa Claus' beard. Bonus show notes: You can see …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
$94,000,000 ways to fight fraud and optimize customer journeys
38:37
38:37
Afspil senere
Afspil senere
Lister
Like
Liked
38:37
The team from SEON breaks down their recent $94 million Series B fundraising round, and discusses how to balance fraud prevention with building amazing customer journeys.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to protect websites and web apps from the entire lifecycle of automated attacks: An interview with the CTO of PerimeterX
36:54
36:54
Afspil senere
Afspil senere
Lister
Like
Liked
36:54
Ido Safruti, Co-founder and CTO of PerimeterX, and Kim DeCarlis, CMO at PerimeterX, discuss how merchants protect their websites and web apps from the entire lifecycle of automated fraud attacks online.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to properly conduct fraud prevention A/B testing & safely sell high-ticket items
37:31
37:31
Afspil senere
Afspil senere
Lister
Like
Liked
37:31
Christian Mangold, CEO of Fraugster, discusses how to sell high-priced items safely, identify card testing schemes, the future of biometric authentication, and more.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Stopping Ransomware & Cyptocurrency Fraud In an Unregulated World
40:30
40:30
Afspil senere
Afspil senere
Lister
Like
Liked
40:30
Greg Edwards, CEO of CryptoStopper, discusses why merchants should care about cryptocurreny fraud, what types of fraud to watch out for, and how to defend against attacks.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A deep dive into Magecart-style attacks
43:04
43:04
Afspil senere
Afspil senere
Lister
Like
Liked
43:04
What does the bleeding edge of Magecart-style attacks look like? Why do sophisticated security professionals at large, respected retailers find themselves struggling to detect these attacks? How can merchants up their cyber security game and do better preventing these kinds of attacks? Idan Cohen, CEO of Reflectiz, shares years of cybersecurity exp…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Russian hackers & ants at a picnic. An interview with Ron Hynes, CEO of Vesta
48:11
48:11
Afspil senere
Afspil senere
Lister
Like
Liked
48:11
From stories of midnight phone calls about Russian hackers, to practical advice for how to analyze and learn from fraud events, and all the way through to anecdotes about ants at a picnic, Ron Hynes, CEO of Vesta, gives an invaluable window into the past, present, and future of fraud prevention.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Sell in High-risk Markets with dLocal
37:52
37:52
Afspil senere
Afspil senere
Lister
Like
Liked
37:52
Carlos Palma, Product Manager at dLocal, discusses incredible tales of eCommerce fraud in high-risk markets. Join us for a far-ranging conversation on how merchants can move into, and thrive in, markets such as Brazil. We get into the details of what to look out for and what steps to take to confidently enter markets where the hesitancy is often ju…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
At the Crossroads of Human Slavery and Ecommerce Fraud
32:03
32:03
Afspil senere
Afspil senere
Lister
Like
Liked
32:03
Aaron Kahler is the Founder and CEO of the Anti-human Trafficking Intelligence Initiative (ATII). Contact Aaron: Aaron@followmoneyfightslavery.org Links: Main webpage ATII LinkedIn (please like and share!) Red Flags and Indicators Applicable to Sex Trafficking & Forced Labor ATII Video Library Anti-Human Trafficking Retail Consortium Membership Fly…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The $9,000,000 Account Takeover Fraud Scam (Pt. 2)
21:33
21:33
Afspil senere
Afspil senere
Lister
Like
Liked
21:33
Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here. Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift’s Trust and S…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The $9,000,000 Account Takeover Fraud Scam (Pt. 1)
26:07
26:07
Afspil senere
Afspil senere
Lister
Like
Liked
26:07
Melissa Solis is Head of GIACT Systems, and Brett Petersen is GIACT Executive Vice President of Sales. Read GIACT's report on Account Takeover Fraud here. Merchant Fraud Journal's 'To Catch a Fraudster' Podcast is supported by Sift, the leader in Digital Trust & Safety. Sift empowers companies to stop fraud and grow without risk. Sift’s Trust and S…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Inside Job at the Post Office (Pt. 2)
20:19
20:19
Afspil senere
Afspil senere
Lister
Like
Liked
20:19
Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Inside Job at the Post Office (Pt. 1)
20:23
20:23
Afspil senere
Afspil senere
Lister
Like
Liked
20:23
Bruno Farinelli is the Head of Fraud analysis and data science teams at ClearSale.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Fight and Win Chargeback Disputes (Pt. 2)
19:14
19:14
Afspil senere
Afspil senere
Lister
Like
Liked
19:14
Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Fight and Win Chargeback Disputes (Pt. 1)
22:35
22:35
Afspil senere
Afspil senere
Lister
Like
Liked
22:35
Pallavi Kuppa-Apte is the COO at Chargehound, a unique, comprehensive chargeback solution that ensures dispute responses are free of human error, complete, and submitted on time.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Ex-Fraudster Shares His Incredible Secrets (Pt. 2)
30:58
30:58
Afspil senere
Afspil senere
Lister
Like
Liked
30:58
Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
An Ex-Fraudster Shares His Incredible Secrets (Pt. 1)
31:44
31:44
Afspil senere
Afspil senere
Lister
Like
Liked
31:44
Alex Hall is a former fraudster who spent ten years successfully operating in the Las Vegas fraud scene. Today, he is the Principal at Dispute Defense Consulting, a Full-Spectrum Fraud Mitigation Consulting agency, with an aim to assist merchants to build a comprehensive defense against fraud throughout many aspects of their system.…
…
continue reading
Cathy Ross of Fraud.NET shares incredible tales of friendly fraud, and shares tips for how to protect your ecommerce business.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The "Crime as a Service" Entrepreneurial Model
33:58
33:58
Afspil senere
Afspil senere
Lister
Like
Liked
33:58
Jimmy Fong, Chief Commercial Officer at Seon, coins the phrase "Crime as a Service" (CaaS) and shares how sophisticated fraudsters are making passive income by outsourcing their knowledge to low-level thieves using the same model as an SaaS company.Af Merchant Fraud Journal
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Fighting Ecommerce Fraud Fights Human Trafficking
33:16
33:16
Afspil senere
Afspil senere
Lister
Like
Liked
33:16
Rich Stuppy, Chief Experience Officer at Kount, talks about fraud in the food service industry and how eCommerce fraud prevention is helping in the fight against human trafficking.Af Merchant Fraud Journal
…
continue reading
In this episode, Aleksander Kijek, Chief Product Officer of Nethone shares stories walls of cellphones committing fraud, fraudsters selling scam tickets in airports, and more.Af Merchant Fraud Journal
…
continue reading
Rafael Lourenco from ClearSale tells a wild story about fraudsters using fake uniforms to dress up like retailers' delivery employees, show up at card holders' actual homes, and steal packages straight out of their hands. Hear the incredible story of how ClearSale detected, and stopped, this brazen fraud attack.…
…
continue reading