Welcome to the podcast. First I would like to say thank you for joining me and listening to my content! I started this podcast in hopes to let people like myself (young entrepreneurs with little to no experience) that it is fully possible to create a successful business. Join me on the journey of creating my first business and see my trials and errors and what it take to create a successful company! Support this podcast: https://podcasters.spotify.com/pod/show/andrew-mudd/support
…
continue reading
1
How to Develop Technicians | The Golden Wrench Podcast ft. Richard Lupo
35:14
35:14
Afspil senere
Afspil senere
Lister
Like
Liked
35:14
This week on The Golden Wrench Podcast I sit down with Richard Lupo. Richard and I discuss the impact of being a part of your local community, providing equity to your customer, how to effectively develop technicians and more!For more info on Repair360, visit: https://www.repair360.com/Richard Lupo: https://www.linkedin.com/in/richard-lupo-307ab330…
…
continue reading
1
Be Prepared for Cyber Attacks | Strategy with Jason Podcast ft. Adam Furlough
29:26
29:26
Afspil senere
Afspil senere
Lister
Like
Liked
29:26
In this episode of the Strategy with Jason Podcast, Jason sits down with Adam Furlough from Advent Resources to dive into the current state of sales processes and data in the automotive industry. They tackle how to streamlining your sales process, data entry efficiency, transparency, preparing for cyber attacks and more!For more info on Advent Reso…
…
continue reading
1
Saving Dealers Time On Ad Creation | The Drive Podcast ft. Andrew Eamer
21:22
21:22
Afspil senere
Afspil senere
Lister
Like
Liked
21:22
On today's episode of The Drive Podcast, Andrew Eamer from AET Automotive joins me in Newport Beach California at the EMG Event. Andrew and I discuss marketing creative, aging inventory, creating content at scale, social media marketing and more!For more info on AET Automotive, visit: https://aetautomotive.com/Andrew Eamer: https://www.linkedin.com…
…
continue reading
1
The Power of Streaming Ads | The Drive Podcast ft. James Klaus
20:48
20:48
Afspil senere
Afspil senere
Lister
Like
Liked
20:48
On today's episode of The Drive Podcast, James Klaus joins me in Newport Beach California at the EMG Event. James and I discuss optimizing your marketing efforts with streaming ads, targeting the right consumer, the multiple device capabilities of OTT ads, attribution data and more!For more info on EMG, visit: https://evolutionmediagroup.com/James …
…
continue reading
1
How to Create Loyalty | The Golden Wrench Podcast ft. Joe Clementi
37:38
37:38
Afspil senere
Afspil senere
Lister
Like
Liked
37:38
This week on The Golden Wrench Podcast I sit down with Joseph Clementi. Joe and I discuss being a leader at your dealership, how to develop loyalty, improve customer experience and more!For more info on Repair360, visit: https://www.repair360.com/Digital Dealership Solutions: ddsolutions.caStrategy With Jason: strategywithjason.comBell2Bell: bell2b…
…
continue reading
1
Connecting Humans and Technology | Strategy with Jason Podcast ft. Jonathan Morgia
31:24
31:24
Afspil senere
Afspil senere
Lister
Like
Liked
31:24
In this episode of Strategy with Jason, Jason sits down with Jonathan Morgia from Call Tracking Metrics to dive into the current state of technology in the automotive industry. They tackle how to leverage technology and data to improve the customer experience, AI call summary, marketing analytics and more!For more info on Call Tracking Metrics, vis…
…
continue reading
1
Transformative Power of Autonomous AI Agents | Strategy with Jason Podcast ft. Derek Simonds
34:57
34:57
Afspil senere
Afspil senere
Lister
Like
Liked
34:57
Generative AI (Gen AI), the technology powering ChatGPT, is poised to revolutionize the dealership landscape, fundamentally transforming how dealerships operate. Its ability to mimic human dialogue and perform cognitive tasks will catalyze a new era of hyper-efficiency—in both back and front office—and give rise to new business models, systems, job…
…
continue reading
1
The Power of Video Marketing | The Drive Podcast ft. Brian Ortega
20:00
20:00
Afspil senere
Afspil senere
Lister
Like
Liked
20:00
On today's episode of The Drive Podcast, Brian Ortega from Valley-Hi Toyota joins me in Newport Beach California at the EMG Event. Brian and I discuss the process of video creation, ad distribution, the impact that producing video content has on dealerships, video creation best practices and more!Brian Ortega: https://www.linkedin.com/in/brianjorte…
…
continue reading
1
Navigating the Auto Marketing Landscape | Strategy with Jason Podcast ft. Rob Mudd
32:27
32:27
Afspil senere
Afspil senere
Lister
Like
Liked
32:27
In this episode of Strategy with Jason, Jason sits down with Rob Mudd of Mudd Advertising to dive into the current state of the automotive industry. They tackle how to avoid the pitfalls of marketing “snake oil” and highlight the value of having a true marketing partner to navigate the vast ocean of strategies and opportunities. Packed with lighthe…
…
continue reading
1
How to Succeed with Streaming Ads | The Drive Podcast ft. Brett Hall
25:32
25:32
Afspil senere
Afspil senere
Lister
Like
Liked
25:32
On today's episode of The Drive Podcast, Brett Hall from EMG joins me in Newport Beach California at the EMG Event. Brett and I discuss attribution-first streaming advertising, marketing partners, streaming expertise and more! Brett Hall: https://www.linkedin.com/in/brettnhall/Digital Dealership Solutions: https://strategywithjason.com/digital-deal…
…
continue reading
1
The Juice Is Worth The Squeeze | The Drive Podcast ft. Curtis Degroote
21:22
21:22
Afspil senere
Afspil senere
Lister
Like
Liked
21:22
On today's episode of The Drive Podcast, Curtis Degroote from MarketPoint Technologies joins me in Newport Beach California at the EMG Event. Curtis and I discuss de-anonymization, service to sales conversion processes, lead engagement, vehicle packets and more!Curtis Degroote: https://www.linkedin.com/in/curtisdegroote/Digital Dealership Solutions…
…
continue reading
1
AI Search Optimization | The Golden Wrench Podcast ft. Brian Kramer
32:35
32:35
Afspil senere
Afspil senere
Lister
Like
Liked
32:35
This week on The Golden Wrench Podcast I sit down with Brian Kramer. Brian and I discuss how to optimize your site for AI searches, acquiring cars through service, training your staff for the digital hand-off and more! For more info on Repair 360, visit: https://www.repair360.com/Brian Kramer: https://www.linkedin.com/in/bkramer1/Digital Dealership…
…
continue reading
1
The Streaming Ads Opportunity | The Drive Podcast ft. Jeff Clark
21:24
21:24
Afspil senere
Afspil senere
Lister
Like
Liked
21:24
On today's episode of The Drive Podcast, Jeff Clark from Dealer Alchemist joins me in Newport Beach California at the EMG Event. Jeff and I discuss streaming data, OTT advertising, dealership marketing opportunities and more!Jeff Clark: https://www.linkedin.com/in/jeff-clark-2448633/Digital Dealership Solutions: https://strategywithjason.com/digita…
…
continue reading
1
Put Time & Attention Into Every Customer | The Golden Wrench Podcast ft. Mike Vogel
35:54
35:54
Afspil senere
Afspil senere
Lister
Like
Liked
35:54
This week on The Golden Wrench Podcast I sit down with Mike Vogel. Mike and I discuss how to improve customer retention by putting time & attention into the experience, fixed ops processes, customer relationships and more! For more info on Repair 360, visit: https://www.repair360.com/Mike Vogel: https://www.linkedin.com/in/mike-vogel-5b342823/Digit…
…
continue reading
1
See Your Business Through the Customer's Lens | The Golden Wrench Podcast ft. Ed Roberts
40:44
40:44
Afspil senere
Afspil senere
Lister
Like
Liked
40:44
This week on The Golden Wrench Podcast I sit down with Ed Roberts. Ed and I discuss the importance of looking at your business through the customer's lens, meeting customers on their terms, building a career in the automotive industry and more! For more info on Repair 360, visit: https://www.repair360.com/Ed Roberts: https://www.linkedin.com/in/ed-…
…
continue reading
1
AI Can't Fix Broken Communication | The Golden Wrench Podcast ft. Shawn Armorer
39:58
39:58
Afspil senere
Afspil senere
Lister
Like
Liked
39:58
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shawn Armorer to discuss AI communication in service, how important is the customer relationship for experience, fixing communication breakdowns, operational ef…
…
continue reading
1
Train the Activity, Coach the Growth | The Golden Wrench Podcast ft. Corey Smith
37:42
37:42
Afspil senere
Afspil senere
Lister
Like
Liked
37:42
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Corey Smith to discuss investing into training, coaching, emotional intelligence, leadership and more!For more info on Repair 360, visit: https://www.repair360.…
…
continue reading
1
Streamline Your Reconditioning Process | The Drive Podcast ft. Randy Kobat
33:01
33:01
Afspil senere
Afspil senere
Lister
Like
Liked
33:01
On today's episode of The Drive Podcast, Randy Kobat from Repair OnDemand joins Jason in Las Vegas at the NIADA Conference. Randy and Jason discuss innovative ways to obtain vehicle diagnostics, inefficiencies between fixed ops and used car departments, acquiring used cars, customer retention and more!For more info on Repair OnDemand visit: https:/…
…
continue reading
1
4 Steps to Enhance Your Customer Data | The Drive Podcast ft. Kirsten Von Busch
33:53
33:53
Afspil senere
Afspil senere
Lister
Like
Liked
33:53
On today's episode of The Drive Podcast, Kirsten Von Busch from Experian Automotive joins Jason in Las Vegas at the NIADA Conference. Kirsten and Jason discuss the 4 steps that will enhance your customer data, data complacency, personalized data-driven marketing and more!For more info on Experian Automotive visit: https://www.experian.com/automotiv…
…
continue reading
1
Data-driven Customer Experiences | The Drive Podcast ft. Troy Scheer
30:51
30:51
Afspil senere
Afspil senere
Lister
Like
Liked
30:51
On today's episode of The Drive Podcast, Troy Scheer from Brain + Trust Partners joins Jason in Las Vegas at the NIADA Conference. Troy and Jason discuss ad waste, breaking down the data silos in your dealership, data-driven customer experiences and more!For more info on Brain + Trust Partners visit: https://braintrust.partners/Troy Scheer: https:/…
…
continue reading
1
Personalize Your Buying Experience | The Drive Podcast ft. Zach Klempf
24:30
24:30
Afspil senere
Afspil senere
Lister
Like
Liked
24:30
On today's episode of The Drive Podcast, Zach Klempf from Auto Manager & Selly Automotive joins Jason in Las Vegas at the NIADA Conference. Zach and Jason discuss how to properly utilize your CRM, removing friction in your customer experience, becoming data driven and more!For more info on Auto Manager visit: https://benchmarktm.com/For more info o…
…
continue reading
1
Build a Raving Service Department | The Golden Wrench Podcast ft. Shaun Raines
39:45
39:45
Afspil senere
Afspil senere
Lister
Like
Liked
39:45
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shaun Raines to discuss the key principals to building a raving service department, setting up your customer relationships for success, small things that have a…
…
continue reading
1
How Small Improvements Create Massive Results For Your Dealership | ft. Dan Trinidad
26:29
26:29
Afspil senere
Afspil senere
Lister
Like
Liked
26:29
On today's episode of The Drive Podcast, Dan Trinidad from Benchmark Automotive joins Jason in Las Vegas at the NIADA Conference. Dan and Jason discuss data and metrics that dealerships should focus on, measuring success within the dealership, the impact of small incremental improvements and more!For more info on Benchmark Automotive Data Suite vis…
…
continue reading
1
Rethink How You Acquire Service Customers | The Golden Wrench Podcast ft. Jim Roche
35:00
35:00
Afspil senere
Afspil senere
Lister
Like
Liked
35:00
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Jim Roche to discuss the significance of the service department for dealerships, EV service, warranty process efficiencies and more! For more info on Repair 360…
…
continue reading
1
Empathy, Value & Participation - Keys to a Great Warranty Partner | ft. Micah Robinson
34:30
34:30
Afspil senere
Afspil senere
Lister
Like
Liked
34:30
On today's episode of The Drive Podcast, Micah Robinson from Autto joins Jason in Las Vegas at the NIADA Conference. Micah and Jason discuss what dealers should look for in a great warranty partner, treating the customer right, offering the customer solutions not products and more!For more info on Autto visit: https://www.autto.com/Micah Robinson: …
…
continue reading
1
Enhance Your Service Drive Customer Experience | The Golden Wrench Podcast ft. Les Silver
38:26
38:26
Afspil senere
Afspil senere
Lister
Like
Liked
38:26
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Les SIlver to discuss how to create a better service drive experience, make skilled technicians want to work for you, pricing strategy and more!For more info on…
…
continue reading
1
Dealers Need A Warranty Partner | The Drive Podcast ft. Brian Blight & Dominic Limongelli
32:36
32:36
Afspil senere
Afspil senere
Lister
Like
Liked
32:36
On today's episode of The Drive Podcast, Brian Blight & Dominic Limongelli from Pro Guard Warranty join Jason in Las Vegas at the NIADA Conference. Brian, Dominic and Jason discuss the importance of having a warranty partner, dealer consultants, understanding dealer's pains, reinsurance and more!For more info on ProGuard Warranty, visit: https://ww…
…
continue reading
1
Accurate & Automated Credit Processes | The Drive Podcast ft. John Warner
25:01
25:01
Afspil senere
Afspil senere
Lister
Like
Liked
25:01
On today's episode of The Drive Podcast, John Warner from 700 Credit joins Jason in Las Vegas at the NIADA Conference. John and Jason discuss automating your credit processes, eliminating human error, improving credit app customer experience and more! For more info on 700 Credit, visit: https://www.700credit.com/John Warner: https://www.linkedin.co…
…
continue reading
1
Keys to Successful Warranty Processes | The Drive Podcast ft. James Virgoe
30:30
30:30
Afspil senere
Afspil senere
Lister
Like
Liked
30:30
On today's episode of The Strategy With Jason Drive Podcast, James Virgoe from GWC Warranty joins Jason in Las Vegas at the NIADA Conference. James and Jason discuss revitalizing your used car department, keys to successful warranty processes, RV warranties and more!GWC Warranty's sister brand EasyCare provides products for RV, powersports, and mar…
…
continue reading
1
Leadership & Fixed Ops Innovation | The Golden Wrench Podcast ft. Jeremy Stephens
37:47
37:47
Afspil senere
Afspil senere
Lister
Like
Liked
37:47
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Jeremy Stephens to discuss how to become a leader, innovate fixed ops processes and more!For more info on Repair 360, visit: https://www.repair360.com/Jeremy St…
…
continue reading
1
The Key To Consistent Effort From Your Staff | The Golden Wrench Podcast ft. David Long
35:56
35:56
Afspil senere
Afspil senere
Lister
Like
Liked
35:56
The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with David Long and discuss key insights for getting consistent effort from your staff, ASR closing percentages, pay plans and more!For more info on Repair 360, visi…
…
continue reading
1
Dealership Ad Creative & Content At Scale | Strategy with Jason Drive ft. Nick Miro
24:33
24:33
Afspil senere
Afspil senere
Lister
Like
Liked
24:33
On today's episode of The Strategy With Jason Podcast, Nick Miro from Phyron joins Jason in Lexington Kentucky at the Kain Automotive Conference. Nick and Jason explore the exciting world of AI-powered video content and ad creative. Nick explains how dealers can create video content at scale and low cost with AI platforms.For more info on Phyron, v…
…
continue reading
1
Driving Repeat and Referral Business | The Golden Wrench Podcast ft. Tully Williams
34:50
34:50
Afspil senere
Afspil senere
Lister
Like
Liked
34:50
The Golden Wrench Podcast Series" delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Tully Williams and discuss where fixed ops should focus their efforts, pay plans and more!For more info on Repair 360, visit: https://www.repair360.com/Tully W…
…
continue reading
1
Revolutionizing Automotive Business with AI | Strategy with Jason Drive ft. Derek Simonds
32:49
32:49
Afspil senere
Afspil senere
Lister
Like
Liked
32:49
In this episode of the Strategy with Jason podcast, Jason Harris dives into a fascinating discussion with Derek from Numa at the Kain Automotive event in Lexington, Kentucky. Discover how AI technology is transforming the automotive industry and how businesses can start future-proofing today. Derek shares his journey into the automotive world, insi…
…
continue reading
1
Mastering Automotive BDC: Strategies for Success | Strategy with Jason Drive ft. Scott Davis
32:19
32:19
Afspil senere
Afspil senere
Lister
Like
Liked
32:19
Welcome to the Strategy with Jason Podcast, your go-to source for staying updated on the automotive industry. In this episode, host Jason Harris dives into the importance and future of Business Development Centers (BDCs) in dealerships with Scott Davis from Volie, recorded live at the Kain Auto Event in Lexington, Kentucky.For more info on Volie, v…
…
continue reading
1
Consistent, Reliable, Scalable Fixed Ops Growth | The Golden Wrench Podcast ft. Shon Kingrey
38:44
38:44
Afspil senere
Afspil senere
Lister
Like
Liked
38:44
The Golden Wrench Podcast Series" delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with the best minds in Fixed Operations, from dealership owners to service managers, to explore the golden strategies that keep service departments running smoothly…
…
continue reading
1
How To Improve Fixed Ops Retention | The Golden Wrench Podcast ft. Elgie Bright
34:13
34:13
Afspil senere
Afspil senere
Lister
Like
Liked
34:13
The Golden Wrench Podcast Series" delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with the best minds in Fixed Operations, from dealership owners to service managers, to explore the golden strategies that keep service departments running smoothly…
…
continue reading
1
New & Improved Dealer Websites | Strategy with Jason Drive ft. Gino Cipperoni
34:13
34:13
Afspil senere
Afspil senere
Lister
Like
Liked
34:13
On today's episode of The Strategy With Jason Podcast, Gino Cipperoni from Dealer eProcess joins Jason in Lexington Kentucky at the Kain Automotive Conference. Gino and Jason explore exciting new innovations available to dealerships for improving their websites. Due to AI and data driven experiences, Gino explains how dealer website are becoming th…
…
continue reading
1
How To Improve Our Connection With Customers | The Drive ft. Ted Rubin
40:44
40:44
Afspil senere
Afspil senere
Lister
Like
Liked
40:44
On this episode of "The Drive" Las Vegas, Jason Harris and Ted Rubin from ActivEngage delve into how dealers can improve connection with communication technology. From live chat and text messaging to in-person interaction, Jason and Ted discuss enhancing customer interactions with technology and training to better your dealership's retention and cu…
…
continue reading
1
Upgrade Your Merchandising Process | The Drive with Jason ft. Peter Duffy
27:54
27:54
Afspil senere
Afspil senere
Lister
Like
Liked
27:54
On this episode of "The Drive" Las Vegas, Jason Harris and Peter Duffy from Dealer Image Pro delve into the importance of developing a highly effective merchandising process. From the importance of time to market and software tools to training your staff, Jason and Peter discuss upgrading you dealership's merchandising process to enhance profitabil…
…
continue reading
1
Digital-native Communication | ActivEngage Walk N Talk with Jason Harris ft. Carol Marshall
5:25
5:25
Afspil senere
Afspil senere
Lister
Like
Liked
5:25
On this episode of "Walk N Talk at NADA 2024" join Jason Harris and Carol Marshall from ActivEngage as they explore the evolving landscape of customer experience, the influence of technology on sales processes, and the communication preferences of digital-native generations. From the importance of coaching tech-savvy sales teams to leveraging messa…
…
continue reading
1
Democratizing Dealership Data | The Drive with Jason Harris & Mike Martinez
34:37
34:37
Afspil senere
Afspil senere
Lister
Like
Liked
34:37
On this episode of "The Drive" Las Vegas, Jason Harris and Mike Martinez from DealerOn delve into the impact that utilizing data more effectively has on dealership performance. From hyper-personalization and customer data to digital content, Jason and Mike discuss tools that better the customer experience and enhance your dealership's processes.Mik…
…
continue reading
1
Tools That Improve Your Processes | The Drive with Jason Harris & Matthew Davis
31:20
31:20
Afspil senere
Afspil senere
Lister
Like
Liked
31:20
On this episode of "The Drive" Las Vegas, Jason Harris and Matthew Davis from Trade Pending delve into the tools and process improvements that better your dealerships customer experience and increase profitability. From market data and trade-in tools to salesperson video outreach, Jason and Matthew discuss implementing technology into your processe…
…
continue reading
1
Better Data and Marketing Strategies | The Drive with Jason Harris & Ron Morrison
37:41
37:41
Afspil senere
Afspil senere
Lister
Like
Liked
37:41
On this episode of "The Drive" Las Vegas, Jason Harris and Ron Morrison from Pureinfluencer delve into dealership data and marketing strategies. From digital marketing misconceptions to data hygiene, Jason and Ron discuss tools and processes that improve dealership operations and profitability. Ron Morrison: https://www.linkedin.com/in/ron-morrison…
…
continue reading
1
Digital Dealership System Booth with Jason Harris & Todd Katcher
10:50
10:50
Afspil senere
Afspil senere
Lister
Like
Liked
10:50
For more info on Digital Dealership System, visit: http://digitaldealershipsystem.ca/Af Jason Harris
…
continue reading
1
LotLinx Booth Chat with Jason Harris ft. Derek Mah
17:48
17:48
Afspil senere
Afspil senere
Lister
Like
Liked
17:48
For more info on Lotlinx, visit: https://lotlinx.comAf Jason Harris
…
continue reading
1
Improving the Car Buying Experience | The Drive with Jason Harris & Alan Krutsch
33:04
33:04
Afspil senere
Afspil senere
Lister
Like
Liked
33:04
On this episode of "The Drive" Las Vegas, Jason Harris and Alan Krutsch from Fuse AutoTech delve into the processes and technology that improve the automotive retail experience. From remote retail to point-of-sale systems, Jason and Alan discuss tools and processes that better the customer experience when purchasing a vehicle.Alan Krutsch: https://…
…
continue reading
1
The Power Of Digital Packets | The Drive with Jason Harris & Andrew Breedlove
36:24
36:24
Afspil senere
Afspil senere
Lister
Like
Liked
36:24
On this episode of "The Drive" Las Vegas, Jason Harris and Andrew Breedlove from iPacket unveil the game-changing benefits of digitalizing dealership packets. Learn how iPacket's streamlined approach enhances transparency, trust, and customer engagement. Tune in for insights on reshaping dealership operations with iPacket!For more info on iPacket, …
…
continue reading
1
Sales Leadership | Strategy With Jason Podcast ft. Rae Selvey
39:52
39:52
Afspil senere
Afspil senere
Lister
Like
Liked
39:52
On this episode of the Strategy with Jason Podcast, Jason Harris & Rae Selvey discuss what it takes to be a sales leader, motivate staff, train people, implement new processes and more!https://www.strategywithjason.com for more content, bookings and information.Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions…
…
continue reading
1
Invest In Your People | Dealer Image Pro Walk N Talk with Jason Harris ft. Peter Duffy
8:26
8:26
Afspil senere
Afspil senere
Lister
Like
Liked
8:26
In this episode of Walk N Talk, Jason Harris and Peter Duffy from Dealer Image Pro explore the importance of maximizing existing tools to emphasizing the significance of investing in people and fostering intentional leadership in an ever-evolving marketplace.For more info on Dealer Image Pro, visit: https://www.dealerimagepro.com/#automotive #NADA …
…
continue reading