It was the evening of Saturday, November 17, 2018 when the power went out. No one is sure if it was a massive solar flare, God, or maybe some type of terrorist attack. Nevertheless, all forms of communication went silent all over the globe in a split second. All the lights went out. The days of the internet were gone.... Now we meet Jack… She has a CB radio, some skills, and an apparent desire to help her fellow survivors.
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100 years ago there was a man named John. Or was it 80 years ago? Or was it today? Even John’s not sure. All he really knows is that while so many things change, there are also so many things that stay the same. Traveling through the web of time with his old friend Ed in their ever changing barber shop, John makes a point to always grab the local newspaper. The time capsules that let him and Ed know exactly where, and more importantly, WHEN they are. No matter what part of time they land in, ...
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Talking about all the different things that 'digital' means in the arts, culture and heritage sectors. Tales of success and failure, interrogating the shiny new things and looking at what works (or not) and why, Interviews with digital folks working across the sector and beyond, in-house, consultants, funders, and more. Join us at the first Digital Works Conference in Leeds, UK on the 24th-25th April 2024.
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Episode 58 - Clare Reddington (Watershed) on leadership, digital confidence, organisational culture, and embracing risk
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A conversation with Watershed CEO, Clare Reddington. Watershed is an independent cinema, cultural hub, and home of the creative technology community, Pervasive Media Studio. Clare was one of the keynote speakers at this year's Digital Works Conference and in our chat she expanded on some of the themes and ideas that were touched on in her keynote s…
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Episode 057 - Ash and Katie, Bytes #13 - on the state of social in 2024, an AI policy from the National Library of Scotland, and a story which highlights the delicate nature of the internet
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The thirteenth episode of Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on Sept 3rd. We talk about: Matt Stasoff on the State of Social in 2024 Rob Cawston on the National Library of Scotland's AI Statement Carly Ayre…
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Episode 056 - Dr Martin Poulter (Khalili Foundation) on building bridges between cultural heritage and Wikipedia and the transformative potential of taking a more open approach to content and knowledge ...
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Dr. Martin Poulter is Wikimedian in Residence at the Khalili Foundation. We hear how Martin moved from being a dedicated volunteer Wikipedia contributor to a key advocate for the open content movement, harnessing Wikipedia’s potential to democratise access to cultural heritage and knowledge. Through his collaborations with organisations like the Bo…
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Episode 055 - Ash and Katie, Bytes #12 - the habits of innovative councils, Google's research on the consumption habits of Gen Z, and a good idea from Friends of the Earth
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The twelfth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on July 16th. We talk about: The 5 habits of innovative councils Business Insider on Google's research looking at Gen Z's consumption habits…
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Episode 054 - Ross Eustis (SFJAZZ) on growing digital programmes from scratch, finding new audiences, learning from other cultural organisations, and the role of digital in enhancing the in-person experience ...
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A conversation with SFJAZZ's Director of Digital, Ross Eustis. Since 2020 SFJAZZ have developed a comprehensive programme of content for their digital audiences. We look at how these programmes can expand audience reach and enhance engagement. Ross talks about how this digital work can complement in-person experiences, making performances more acce…
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Episode 053 - Ash & Katie, Bytes #11 - Patreon's CEO on the "Future of Creativity on the Web", the demise of Deviantart and what this tells us about the wider internet, and an analysis of a tweet about ...
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The eleventh in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on May 30th. We talk about: Patreon CEO, Jack Conte's SXSW keynote "Death of the Follower & the Future of Creativity on the Web" A Slate ar…
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Episode 052 - Kate Carter (Edinburgh International Festival) on experiments with the audience experience
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We sit down with the brilliant Kate Carter, Director of Audiences at the Edinburgh International Festival. Kate shares the experiments that EIF have been carrying out around their audience experience, particularly for classical concerts.Af Digital Works
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Episode 051 - Ash & Katie, Bytes #10 - reflecting on key themes at this year's Digital Works Conference - asking the right questions, understanding audiences, focusing on accessibility, and learning from ...
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The tenth in our new series, Bytes, where Ash and Katie usually discuss 3 (or 4) things from the latest Digital Works Newsletter but in this episode are looking back at the first Digital Works Conference. Ash and Katie identify a few themes and takesaways that are applicable to all cultural organisations, regardless of size: Prioritising questions,…
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Episode 050 - Adam Stoneman (Muse-Tech Ireland) on the implications for the cultural sector of emerging technologies and the need for robust critical engagement with the opportunities and challenges these ...
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A conversation with Adam Stoneman, founder of Ireland's Muse-Tech Working Group. Adam's career is a testament to the possibilities that can arise when cultural institutions embrace technology to democratise and enhance the museum experience. Last year the Muse-Tech Working Group, a cohort of Irish museum professionals, published Museum Technology: …
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Episode 049 - Ash & Katie, Bytes #9 - a conversation about digital media trends in 2024, museums joining the fediverse, attention metrics at the New York Times, and a creative use of AI
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The nineth in our new series, Bytes, where Ash and Katie discuss 3 (or 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on April 15th. We talk about: Deloitte's 2024 Digital Media report Aaron Cope's blog post on how the SFO Museum is navigating the Fediverse W…
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Episode 048 - Dr Brett Ashley Crawford and Paul Hansen on their new book 'Raising the Curtain. Technology Success Stories from Performing Arts Leaders and Artists'
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A conversation with Dr Brett Ashley Crawford and Paul Hansen. Their new book (Raising the Curtain. Technology Success Stories from Performing Arts Leaders and Artists) looks at how performing arts organisations and artists are successfully using technology in a variety of different contexts. We talked about how the pandemic became a catalyst for in…
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Episode 047 - Ash, Bytes #8 - Hilary Knight, Seb Chan, and Aled John on looking forward to the Digital Works Conference
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I chatted with Hilary Knight, Seb Chan, and Aled John to hear a bit more about what they'll be talking about at this month's Digital Works Conference as well as what they're looking forward to. We looked at the potential of informal networking, discussing how tea break chats can lead to new ideas and fortify the cultural community. The lessons that…
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Episode 046 - Michal Čudrnák (Slovak National Gallery) on building in-house teams, public-private partnerships, sector support, and the role digital can play in enhancing the in-person experience
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In this episode Ash chats to Michal Čudrnák Head of Digital Collections & Services at the Slovak National Gallery. We talk about the history of the gallery, and how the Digital team has grown and evolved over recent years. We talk about the interesting and somewhat unique role that the Slovak National Gallery plays in supporting the wider Slovak cu…
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Episode 045 - Ash & Katie, Bytes #7 - a conversation about advances and problems with AI, YouTube CEO's predictions for 2024, and shifts in how the web is monetised
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The seventh in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on February 26th. We talk about: The launch of OpenAI's new text-to-video product, Sora. The apparent meltdown that ChatGPT had last week, and the …
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Episode 044 - Samantha King (VIVE Arts) on the conditions required for good work to happen, the financial and operational realities of creating immersive experiences, and how artistic and technology teams ...
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A great conversation about immersive experiences with VIVE Arts' Head of Programme, Samantha King. We talked about a LOT including: the conditions required for new ways of thinking and working to take root; the importance of sharing knowledge and collaboration; the operational and financial realities of creating immersive work. We returned to a lon…
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Episode 043 - Ash & Katie, Bytes #6 - a conversation about platform ethics, highlighting the work of the National Gallery, and looking at the failed collab between Punchdrunk and Niantic
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The sixth in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on January 29th. We talk about: Hugh Wallace asking 'is it time to shake up your social media', the Association of Cultural Enterprises leaving X, an…
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Episode 042 - Stuart Buchanan (Sydney Opera House) on digital teams, international collaborations, reaching new audiences, experimentation, rights and IP, and artistic applications of AI
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We catch up with Sydney Opera House's Head of Screen, Stuart Buchanan. We talk about Stuart's new job title, how digital teams are structured at SOH, and the unhelpfully vague nature of the word 'digital'. Stuart shares how digital artistic programmes have enabled the Sydney Opera House to work with new artists, in new ways. The issues and challeng…
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Episode 041 - Haydn Corrodus on unleashing Social Media's potential for cultural organisations, the value of story-telling, understanding your audience, and being thoughtful about how you're showing up ...
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Our last episode of 2023 is a conversation with Haydn Corrodus. Haydn is a social media and digital marketing consultant who was previously an Arts Council England Tech Champion as part of the Digital Culture Network Haydn brings rich insights into the fragmented and ever-evolving world of social media, and its potential for storytelling, connectin…
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Episode 040 - Bytes #5, Ash and Katie reflect on 2023 looking at declining attention spans, AI challenges, shifts in where users are spending their time online, and some attempts at predicting priorities ...
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In the last podcast episode of the year, Katie and Ash reflect on 2023 - picking a few of the most notable articles, podcasts, research reports, and new stories of the year. We discuss digital overload and the impact it's had on our attention spans. Exploring whether our cultural institutions could become havens of focus and relaxation in the blizz…
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Episode 039 - Dr Carrie Goucher on meeting culture, the role of psychological safety, advice on how to improve the effectiveness of your meetings, and building trust in teams
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A conversation with Dr Carrie Goucher. Carrie helps people transform meetings and meeting culture. She has redesigned how we meet for the collaborative era, crafting meetings that are honest, focused, supportive and energising. Carrie’s PhD created an evidence-based framework for what underpins meeting success (spoiler alert: it’s not having an age…
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Episode 038 - Ash & Katie, Bytes #4 - exploring 50 years of the internet, the ChatGPT store (and associated soap opera), the death of the social internet, and a polemic about SEO
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The fourth in our new series, Bytes, where Ash and Katie discuss 3 (actually 4) things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on November 10th. We talk about: Internet Artifacts This TechCrunch article "App Store for AI: OpenAI’s GPT Store lets you build (and m…
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Episode 037 - Zoe Williams (Vagina Museum) on crowdfunding, owning your niche, building a community, dealing with censorship, ignoring the trolls, and having a sense of humour
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A chat with Zoe Williams, the Head of Communications and Fundraising at the Vagina Museum in London. We discuss their successful recent crowdfunding campaign, we also explore how they've harnessed the power of digital platforms to reach a global audience, built a robust community online, and how they’ve carved out their niche in the digital sphere.…
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Episode 036 - Ash & Katie, Bytes #3 - Exploring Twitter's transformation (/disintegration), Advances in AI, and the new Web Accessibility guidelines
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The third in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on October 20th. We talk about: "The Moral Case for No Longer Engaging With Elon Musk’s X" by Dave Lee ChatGPT can now see, hear, and speak The relea…
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Episode 035 - Ash & Katie, Bytes #2 on the end of the Googleverse, using AI to mod games, and digital budgeting
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The second in our new series, Bytes, where Ash and Katie discuss 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on September 22nd. We talk about: The End of the Googleverse - Ryan Broderick Skyrim Mod Uses AI to Give NPCs Memories - Marc Keever How to understa…
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Episode 034 - George Montagu (FT Strategies) on getting to 1 million digital subscribers, creating meaningful metrics, and working with NT at Home
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A conversation with George Montagu, Head of Insights at FT Strategies. FT Strategies is the consulting arm of the Financial Times. George and I talk about the shift from print to digital at the Financial Times and the related shift from ad to subscriber revenue, how leadership at the FT galvanised the entire organisation around a single goal (getti…
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Episode 033 - Ash & Katie, Bytes #1 on Twitter's demise, ChatGPT's lies, and some research into social activity
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The first in our new series, Bytes, where Ash and Katie will be discussing 3 things from the latest Digital Works Newsletter. In this episode we'll be discussing some of the links in the newsletter that went out on August 29th. We talk about: 'How to Blow Up a Timeline' - Eugene Wei ' We need to tell people ChatGPT will lie to them, not debate ling…
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Episode 032 - Fran Sanderson (Nesta) on shifting how they support the arts, what effective funding looks like, and thinking differently about value and risk
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A conversation with Fran Sanderson, Director of Arts Programmes and Investments at Nesta (which was originally set up in 1998 as the National Endowment for Science, Technology, and the Arts). Fran is in the process of exploring a major shift in the way Nesta goes about making investments in the arts. We discuss the funding landscape for culture in …
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Episode 031 - Seb Chan (ACMI) on the power of 'digital imagination', the importance of experience-focused roles in museums, and understanding the importance of capital in predicting the future
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An incredibly wide-ranging conversation with Seb Chan, CEO and Director of ACMI (Australian Centre for the Moving Image). Seb talks about his background in community radio, 'looking under the hood' of the early internet, the importance of experience-focused roles in museums, the power of cultural leaders developing a 'digital imagination', understa…
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Episode 030 - Fiona Morris (The Space) on what makes a successful digital project, the importance of digital skills, and the meaninglessness of the word 'digital'
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A conversation with CEO and Creative Director of The Space, Fiona Morris. The Space was founded in 2013 by Arts Council England and the BBC and is now an independent not-for-profit organisation. The Space's primary goal is to enable the arts, culture and heritage sector to engage audiences using digital and broadcast content and platforms. Over the…
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Episode 029 - Maaike Verberk (DEN) on digital transformation, the importance of new ideas, understanding your audience, and the traits of digitally confident organisations
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A chat with Maaike Verberk, Managing Director of DEN, the Dutch Knowledge Institute for Culture & Digital Transformation. We talked about digital transformation, the importance of being open to new ideas, the value of really understanding your audiences, the traits of organisations where good digital stuff is happening, and loads more.…
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Episode 028 - Hilary Knight (AEA) on the importance of team culture, the value of being entertaining, and the strategic role of digital
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A great chat with Hilary Knight. We talk about the importance of team culture, the value of trying to be entertaining, the rigidity of the career paths into leadership positions in the cultural sector, the strategic importance of digital ambition, and loads more. Hilary is a Senior Consultant at AEA Consulting and is the former Director of Digital …
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Episode 027 - Dr Richard Misek (University of Kent) on his research into digital culture during the pandemic, the economics of digital activity, and the access benefits of digital
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Dr Richard Misek is a Senior Lecturer in Film, School of Arts at the University of Kent. He is a film-maker and researcher, and was the Principal Investigator on the Arts and Humanities Research Council project, ‘Digital Access to Arts and Culture Beyond COVID-19’, in partnership with Arts Council England and digital arts agency The Space. It's thr…
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Episode 026 - Nick Sherrard (Label Ventures) on experimentation and innovation, risk models, new approaches to partnership, and why some organisations might deserve to die
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A conversation with Nick Sherrard about experimentation and innovation. Nick is a Partner at Label Ventures, which is a venture studio in Edinburgh. Nick has held a number innovation and strategy-focused roles in the commercial sector as well as production and administration-focused roles in the cultural sector. We talk about risk models, nurturing…
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Episode 025 - Kati Price (V&A) reflecting on the impact of the pandemic on digital thinking, teams, and hiring, the importance of leadership, and being excited about the future
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Our first returning guest! Another brilliant conversation with Kati Price. Kati is Head of Digital Media and Publishing at Victoria and Albert Museum in London and was one of the first guests I had on the podcast back in early 2020 (that chat is now our most listened-to episode). We reflect on the turmoil (and progress) of the last two years, the i…
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Episode 024 - Nicholas Triantafyllou (National Theatre) on the importance of collaboration, what good leadership looks like, and the origins of NT at Home
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A lovely chat with Nicholas Triantafyllou. Nicholas is the Director of Information Technology at the National Theatre and has previously held technology and systems-focused leadership roles at the Southbank Centre and the Barbican. We explored the importance of collaboration, what good leadership looks like, the challenge of getting things done in …
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Episode 023 - Annette Mees (Audience Labs) on technology in cultural experiences, and hyper-reality opera
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A conversation with Annette Mees, Annette is an award-winning artistic director, creative producer and cultural strategist. Annette used to be Artistic Director of Coney (an award-winning company of adventure and play which put the audience at the centre of every experience), she ran Audience Labs at the Royal Opera House. She is currently Artistic…
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Yesterday, Sunday August 2, the first military action on the Western Front occurred as a skirmish at Joncherey in northeastern France near the border. History tells us that a small German cavalry, known then as uhlans, illegally crossed the border and clashed with the local French militia. But as you’ll soon hear, reports of the day aren’t very cle…
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Episode 022 - Stuart Buchanan (Sydney Opera House) on new ways of engaging with artists, institutional dynamics, and responding to the pandemic
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Back after a bit of a break with a chat with the Sydney Opera House's Head of Digital Programming, Stuart Buchanan. We chat rave culture, the Royal Court Theatre's website in the 1990s, employing digital to explore new ways of engaging with artists, wrangling institutional dynamics, responses to the pandemic and loads more. Stuart has worked with o…
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Today is August 1st, 1914, just four days ago Austria-Hungary declared war on Serbia. Today Germany and Russia declared war against each other, France ordered a general mobilization, and the first German army units will cross into Luxembourg in preparation for the German invasion of France. During the next three days, Russia, France, Belgium, and G…
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Today we find John returning to the shop with a copy of The Alexandria Gazette. The date is July 31, 1914, and they are in a place called Alexandria, Virginia There isn’t a single day that’s the same ole same ole in the world. Everything is changing, just take a look at Bessie Wakefield, a 24-year-old mother of two children, who would become the fi…
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The brewing violence in Europe has taken over history. Today, July 30th at 2 am Russia proposed to Germany that they would stop mobilizing if Austria would eliminate clauses in their ultimatum harmful Serbian sovereignty. So, there was still time, but truly, this was the last chance for peace. It made no difference, as later that day Austrian warsh…
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Yesterday The Austro-Hungarian Empire declared war on Serbia. Today Britain will call for international mediation to resolve the worsening crisis while Russia urges German restraint. Nevertheless, the Russians begin partial troop mobilization as a precaution. The Germans then warn Russia on its mobilization and begin to mobilize themselves. So many…
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It’s been one month since the assassination of Archduke Franz Ferdinand and his wife Sophie by the "Black Hand." The chain of events that had been set in motion spiraled into something the world wasn’t quite ready for, and that would literally change the landscape of an entire countries forever. And the trial of one Mrs. Elizabeth Hall begins today…
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Introducing Falling Through the Archives! Today we find John returning to the shop with a copy of The Alexandria Gazette. The date is June 29,1914, and they are in a place called Alexandria, Virginia. Yesterday, June 28, 1914, Franz Ferdinand, Archduke of Austria, and his wife Sophie were assassinated, and an already heated history is about to beco…
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Episode 021 - Patrick Fox (Heart of Glass) on digital adoption, serendipity, and the digital divide
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In this episode we chat with Heart Of Glass CEO, Patrick Fox. Heart Of Glass are a St Helens, Merseyside-based collaborative and social arts agency. They work "with artists and community groups, young people, asylum seekers and refugees, LGBTQ+ people, disabled people, older people and communities of all kinds" to "support each other – and learn fr…
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Episode 020 - Drew Graham (Barclays) on the similarities betwee the banking and cultural sectors, leadership, digital transformation, and the pace of change
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A really enjoyable chat with my pal, Drew. We compare and contrast the similarities and differences between the banking and cultural sectors. Drew in his own words is "a serial entrepreneur turned banker; a sheep in wolf’s clothing. He recently left Barclays where he was Director of Digital Strategy since 2019. He was previously the Head of Platfor…
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Episode 019 - Simon Baker (Wise Children) on taking a DIY approach to digital, the potential of audio for storytelling, and understanding signal flow
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A lovely chat with Wise Children's Technical Director, Simon Baker. We talk about Simon's career, the DIY approach that Wise Children have taken to their digital activity, why the "bodge it" skills you learn doing audio are useful in a digital context, the potential of audio experiences for storytelling, understanding signal flow, and loads more.…
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Episode 018 - Eva Liparova on remote creative teams, technologists and theatre practitioners working together, and designing your audience experience
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We're back! A conversation with theatre producer and digital product manager, Eva Liparova about the 'hyper reality opera experience' that she worked on with the Royal Opera House last year. This was a fascinating conversation which explored remote creative teams, technologists and theatre practitioners working together, creative uses of new techno…
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Episode 017 - Robin Cantrill-Fenwick (Baker Richards) on pricing and distributing digital activity, segmentation models, and consumer psychology
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We sit down with Robin Cantrill-Fenwick, CEO of Baker Richards, to discuss the findings of their Culture Restart audience sentiment tracker. We explore how audiences are feeling about returning to in-person cultural experiences (whenever that may be), emerging insights around pricing and distribution of digital content, segmentation models, and con…
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Episode 016 - Matt Locke (Storythings) on remote audiences, attention patterns, formats, and shifts in behaviour
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A conversation with one of the Directors of Storythings, Matt Locke. We discuss digital audiences, attention patterns, formats, shifts in behaviour, and loads more. Matt has held senior positions at Channel 4 and the BBC, been a curator of a gallery, set up and run digital art programmes, and attend Glasgow School of Art in the early 90s. He has a …
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