The Human Resource brings in industry professionals to talk about current HR issues as well as chatting about important HR topics.
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Floor Academy - Helping flooring, tile and stone contractors own an asset
Kyle Hedin - Speaker, Mastermind Facilitator, Writer, Content Creator, Business Therapist, and Contractor
Floor Academy is a podcast hosted by Kyle Hedin that provides small business information and guidance to flooring, tile and stone contractors on how to build a successful and sustainable business. The podcast aims to help contractors move from owning a job to owning an asset, by providing insights and strategies related to management, entrepreneurship, and networking. Floor Academy covers a range of topics related to flooring, tile and stone business management, including small business adve ...
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Creating Your Client Experience - Reggie Burke - Bayview Flooring
1:14:16
1:14:16
Afspil senere
Afspil senere
Lister
Like
Liked
1:14:16
Send us a text Do you sell installations or do you sell an experience? Answering that one question can quickly help you differentiate your company from the competition. What makes an install an experience? When does it start? What’s included? Is it really different than what the competition is doing? Reggie Burke of Bayview Flooring in Port Angeles…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Marketing for your Stage of Business - Justin Shaw - Driven For Growth - Part 2
1:13:56
1:13:56
Afspil senere
Afspil senere
Lister
Like
Liked
1:13:56
Send us a text What changes about your marketing strategy as your business develops around you. What kind of tactics are required as a startup, survival, successful, scaling, or sustainable entity? More than likely referrals won’t be the only thing keeping you business alive past the survival stage. Justin Shaw of Driven for Growth, returns to the …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Firearms in the Workplace; Pro or Con
14:41
14:41
Afspil senere
Afspil senere
Lister
Like
Liked
14:41
How many of you have a policy regarding firearms in the workplace? A number of states are updating their laws regarding concealed carry and the possession of firearms but are you updating your company policies? What is the impact or risk of possessing a firearm in the workplace. In this episode Pandy recommends 10 things to consider as you review y…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Marketing for your Stage of Business - Justin Shaw - Driven For Growth - Part 1
1:07:43
1:07:43
Afspil senere
Afspil senere
Lister
Like
Liked
1:07:43
Send us a text What changes about your marketing strategy as your business develops around you. What kind of tactics are required as a startup, survival, successful, scaling, or sustainable entity? More than likely referrals won’t be the only thing keeping you business alive past the survival stage. Justin Shaw of Driven for Growth, returns to the …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Marijuana and Employment
9:39
9:39
Afspil senere
Afspil senere
Lister
Like
Liked
9:39
When your state legalizes either medical or recreational marijuana how does that change your drug policies? Do you even know the marijuana laws in the states your employees reside? In this episode Pandy talks about the laws in Ohio and provides you with points to consider when reviewing your employment decisions involving marijuana use.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
From Installer to Retailer - Donald Perkins - Carpetland of New England
1:13:32
1:13:32
Afspil senere
Afspil senere
Lister
Like
Liked
1:13:32
Send us a text How do you grow an installation company to more than just installation? You get into the retail side of things and start selling products. It’s as easy as building a relationship with a local store for a kickback to being as complicated as opening up your own store from ground zero and building it up. There is a middle ground of find…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - I-9 Fine Increases are Here
16:13
16:13
Afspil senere
Afspil senere
Lister
Like
Liked
16:13
Have you heard? I-9 fines have increased to as much as $2,789 per violation. Are you prepared to pay fines even higher? And if you're knowingly employing unauthorized aliens you need to listen to this episode. Auditing your I-9's now should be top priority. Pandy shares the cost of I-9 mistakes and some common errors to avoid.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Choosing the Right Software - Tom Strachan - Service Buddy
58:10
58:10
Afspil senere
Afspil senere
Lister
Like
Liked
58:10
Send us a text How do you choose the right software for your business? Recommendations? Trial and error? Research? There are plenty of ways to attack it but one of the most important things to consider is whether or not it fits your business model. Not all software is created equally nor is it created to function as part of every industry. Tom Stra…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - The Power of Consequences
18:14
18:14
Afspil senere
Afspil senere
Lister
Like
Liked
18:14
There's a consequence to not having consequences so why are so many companies not using them to manage their business and workforce. Pandy's passion is revealed in this episode as she challenges you to consider how you and your company are using consequences to accomplish your goals and the damage that can occur by not using them.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Building a Technology Stack - Victor Milazzo - Kronos Software
1:18:03
1:18:03
Afspil senere
Afspil senere
Lister
Like
Liked
1:18:03
Send us a text It’s not uncommon for me to hear from the audience or clients that they are technology adverse. With the average age of an installer in the industry being over 50 years old, it’s really no surprise that technology is not a major part of their business model or life. Couple that with the fact that technology and hand skills do not alw…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - 2024 HR Updates
18:42
18:42
Afspil senere
Afspil senere
Lister
Like
Liked
18:42
It's only July and yet so much has changed in HR compliance just since January. In this episode Pandy reviews updates from Wage and Hour, EEOC, Federal Trade Commission, OSHA, and more. Don't let anything slip between the cracks. There's still time to make the changes you may have missed.Af ICRC-TV
…
continue reading
![Artwork](/static/images/128pixel.png)
1
I Had to Get Out of My Own Way - Mike Somodean - MSCS Inc
1:23:18
1:23:18
Afspil senere
Afspil senere
Lister
Like
Liked
1:23:18
Send us a text It’s not easy to grow a business and make it efficient. Many of us struggle to make it happen and it doesn’t help that the trades are full of guys with lots of pride and stubbornness. We often times get the mindset that we have to do everything on our own and that because we know our trade well, that we know how to run our business w…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Severe and Pervasive
15:58
15:58
Afspil senere
Afspil senere
Lister
Like
Liked
15:58
According to the Equal Employment Opportunity Commission (EEOC) one of the formal indicators of a hostile workplace is how severe and/or pervasive an act is. Pandy references the actual guidance published in April, 2024 to teach us how to identify if an act is either severe or pervasive.Af ICRC-TV
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Stop Selling Installations - Andrew Acker - Schluter Systems
1:24:18
1:24:18
Afspil senere
Afspil senere
Lister
Like
Liked
1:24:18
Send us a text What is it that you actually sell as an installation contractor? If your answer is installs, you are dead wrong. That is what you do but it is not what you sell. You are selling a solution to a problem that someone has and providing them with value. Think about it, if you had a $100 bill in your hand, what would you trade it for? The…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - The Retirement Conversation
15:38
15:38
Afspil senere
Afspil senere
Lister
Like
Liked
15:38
How do you properly approach the retirement conversation? What can you say and what should you avoid? In this episode Pandy walks you through the key items to think about and how to establish a positive and constructive line of communication so everyone feels empowered and informed.Af ICRC-TV
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Who is Going to Come After You? - Pandy Pridemore - The Human Resource USA
59:59
59:59
Afspil senere
Afspil senere
Lister
Like
Liked
59:59
Send us a text Do you ever worry about the tax man coming after you? What about any other government agency? Do you even know who can and what it truly takes to avoid getting in trouble? I’m sure most of us pay our taxes correctly enough to remain under the radar but what about OSHA, or the Department of Labor or the Environmental Protection Agency…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Reviewing the New EEOC Guidance
20:37
20:37
Afspil senere
Afspil senere
Lister
Like
Liked
20:37
Attorney Shannon Kelly from Ford Harrison in Orlando Florida joins Pandy to explain the finer details of the updated EEOC guidance. Shannon explains the new terms and expanded protections in defining a hostile workplace according to the EEOC. Take notes on what she recommends to be a compliant harassment policy.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Utilizing Drip Campaigns - Chris Frate - Pasquale Floors
1:11:29
1:11:29
Afspil senere
Afspil senere
Lister
Like
Liked
1:11:29
Send us a text How many times do you follow up with a potential client before you move on? What kind of follow up system do you have? Does any of it involve education? Did you know that the average buying cycle for flooring is 6 to 12 months? How are you staying in front of your prospects so they will use you when they are finally ready? Chris Frat…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Surveillance with a Purpose
20:41
20:41
Afspil senere
Afspil senere
Lister
Like
Liked
20:41
How many of you are using camera's or listening in on your employee phone calls? What should a business be considering if you want to implement this technology? Pandy has Karl Ulrich in from Sebaly, Shillito and Dyer to review the legal restrictions around the use of surveilance equipment and the legal protections employees can expect.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
You Don’t Have To Do It All - Doug Howard - Growth Teams
1:13:50
1:13:50
Afspil senere
Afspil senere
Lister
Like
Liked
1:13:50
Send us a text Struggling to manage just the field operations? What’s it like to add on the books, marketing, scheduling, deliveries, and bidding? Wearing all the hats is a difficult task that is only multiplied by the facts that we are not good at everything and we don’t enjoy everything. Did you know that you don’t have to do it all? Did you know…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - What Happened to Non-Competes?
15:29
15:29
Afspil senere
Afspil senere
Lister
Like
Liked
15:29
Who is the Federal Trade Commission and why are they changing the way we use non-competes? Karl Ulrich with Sebaly, Shillito and Dyer, and Pandy discuss the surprising and much talked about removal of non-compete agreements from the employment process. What options do businesses have and what should you be doing before the effective date in Septemb…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Coaching Versus Cheerleading - Justin Shaw - Driven for Growth
1:08:33
1:08:33
Afspil senere
Afspil senere
Lister
Like
Liked
1:08:33
Send us a text Have you heard bad stories about useless business coaches who don’t produce results? Does the idea of hiring one just completely turn you off? I can’t blame you, not one bit. There are a lot of coaches out there but many of them are really just cheerleaders. They pump you up emotionally but don’t ever provide any tools to truly chang…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Politics in the Workplace
15:41
15:41
Afspil senere
Afspil senere
Lister
Like
Liked
15:41
How much of what your employees are discussing can you control? When it comes to politics, more then you may realize. Karl Ulrich joins Pandy to review how to control and monitor politics and controversial topics during business hours. They talk about what's permitted and what should employers be doing now to prepare for the upcoming election.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Getting Hired by Retailers - Kevin Wielgus - Floors Come True
1:24:44
1:24:44
Afspil senere
Afspil senere
Lister
Like
Liked
1:24:44
Send us a text I hear stories from retail store owners all the time on how potential subs come in and ask if they are hiring and then the follow up is how much do you pay. This is a horrible approach in my opinion as you are your own business and need to be telling them what you expect. Besides the pay portion though, what about asking what struggl…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The 40 Year Startup - Paul Wilke - Masterpiece Floors
1:09:28
1:09:28
Afspil senere
Afspil senere
Lister
Like
Liked
1:09:28
Send us a text Where do you even begin starting a business? Many of us just end up out on our own after we learn the skillset thinking that’s all we need. It’s not the case and business knowledge is not the first thing we often seek. This is a major problem for small business owners in general but is easily fixable. Paul Wilke, is the owner of Mast…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
You Need to Work Within Your Business Model - Mark Bischoff - Starnet Worldwide
1:14:04
1:14:04
Afspil senere
Afspil senere
Lister
Like
Liked
1:14:04
Send us a Text Message. We have all seen the jack of all trades guys, or the guy that offer carpet, hardwood, tile, sheet goods, etc. How about the guys and gals that are doing residential one week and commercial the next. Sure it can all be done but each thing is technically a different model and they all require knowing the ins and outs of each s…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Can Your Installers Do Sales As Well? - Jerry Levinson - Profit Now for Flooring Dealers
1:05:48
1:05:48
Afspil senere
Afspil senere
Lister
Like
Liked
1:05:48
Send us a text In most cases the sales persons handles the sales of a project. What happens if the installer can upsell a design floor while working on the project? What about the occasional neighbor asking for a bid? Can the installer cash in and get a small commission for their efforts on top of their labor pay? I say yes, and think we need to lo…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - The Law and DEI
22:59
22:59
Afspil senere
Afspil senere
Lister
Like
Liked
22:59
Has everyone forgotten that recruitment using diversity quotas and discriminative employment is illegal? How are we to recruit for a diverse and inclusive workplace? Scott Warrick returns to share the pitfalls and damage diversity quotas and hiring employees for reasons of diversity rather then qualifications and competencies can create. It's a con…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Anyone Got Some Work? - Ken Ballin - Skyro Floors
1:15:49
1:15:49
Afspil senere
Afspil senere
Lister
Like
Liked
1:15:49
Send us a text The economy ebbs and flows which means our businesses do as well. Some are better at planning ahead than others. For those that may be struggling to find work right now with an economy with rampant inflation and the lower income levels and middle class starting to feel the squeeze, we need to get creative to find clients. It’s not th…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - What is the NLRA doing now?
17:29
17:29
Afspil senere
Afspil senere
Lister
Like
Liked
17:29
Is the NLRA changing the rules on political conversations or statements in the workplace? Show regular, Scott Warrick shares his insight on what the NLRA is permitting in the workplace and how this may effect your companies morale and culture.Af ICRC-TV
…
continue reading
![Artwork](/static/images/128pixel.png)
1
You Make More Behind the Desk - Weston Zimmerman - Synked Up
1:14:00
1:14:00
Afspil senere
Afspil senere
Lister
Like
Liked
1:14:00
Send us a text Where do you actually make money? I used to think it was in the field. That was where I did the work that produced the revenue for the company. Therefore you make your money in the field. I learned that was a lie. Revenue is produced in the field but made behind the desk. When you truly know your numbers and study your business to kn…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Recruiting Etiquette 101
16:51
16:51
Afspil senere
Afspil senere
Lister
Like
Liked
16:51
What are you communicating to your candidates? Are you ghosting applicants as much as they're ghosting you? Walt Tracy, owner of At Work Personnel joins Pandy in this episode to review how important recruiting etiquette is from both the candidate and the employer.Af ICRC-TV
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Meeting Them Where They Are At - Jim Tsigos - Tsigos Construction
1:07:50
1:07:50
Afspil senere
Afspil senere
Lister
Like
Liked
1:07:50
Send us a text Where do you find employees? How do you recruit? How do you retain them? All great questions that are consistently asked. Most of the time we are finding guys and gals from current employees, online posts, or the fact that the neighbor kid needs some work. This works to a point but it doesn’t help us grow a mainstream presence or gro…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Freedom of Choice - Jackson and Chesney DiCarlo - Kronus Software
1:03:10
1:03:10
Afspil senere
Afspil senere
Lister
Like
Liked
1:03:10
Send us a Text Message. Traditionally in the trades, boys will follow in their father’s footsteps and pick up the family business. This is a timeless tale. Only in modern society has it begun to change where kids run off with their own ideas of what they want to become and accomplish. It’s not so bad overall, but how can we create the next generati…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Show Me Adverse Employment Action?
11:49
11:49
Afspil senere
Afspil senere
Lister
Like
Liked
11:49
Sometimes we can see what others can't and in this episode Pandy reviews a recent discrimination case that had all the signs of what not to do. See if you can pick them out as she walks you through the multiple mistakes and why a court of appeals found evidence of adverse employment actions in the company's decisions.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
I am on an Emotional Rollercoaster - Natalie Hall - Artistry in Tile
1:27:39
1:27:39
Afspil senere
Afspil senere
Lister
Like
Liked
1:27:39
Send us a text Starting a business is rough. Just because you know how to do something does not mean you know how to sell it. From there is only gets more complicated as you have to learn how to market yourself, what to charge, how to manage a schedule, and so much more. Everyone is told there is no money in construction unless you go out on your o…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Travel Time; Paid or Unpaid
11:47
11:47
Afspil senere
Afspil senere
Lister
Like
Liked
11:47
The Fair Labor Standards Act is clear about travel time and yet it remains one of the most important misunderstood laws within Wage and Hour. Learn how to view travel time and pay it correctly in this episode. This may be a show you'll want to listen to several times and take notes.Af ICRC-TV
…
continue reading
![Artwork](/static/images/128pixel.png)
1
We’re Not So Different - Tom Cockerill - Cockerill & Co.
1:30:32
1:30:32
Afspil senere
Afspil senere
Lister
Like
Liked
1:30:32
Send us a text What’s the difference between being a painter, welder, plumber, framer, flooring installer, tile setter, or stone mason? What’s the difference between the country you live in compared to others around the world? Do you really think that your individual location, clientele opportunities, education opportunities and other conditions ha…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Rules of Performance Documentation
17:28
17:28
Afspil senere
Afspil senere
Lister
Like
Liked
17:28
How's your documentation when communicating with employee regarding their performance? Are you specific enough that the employee understands what you mean to say? Or are able to properly convey your expectations so they understand what to change or improve? This episode comes directly from the Training the Team series with recommendations on how to…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Ken Ballin's $2500 Backsplash - Ken Ballin - Skyro Floors
1:09:52
1:09:52
Afspil senere
Afspil senere
Lister
Like
Liked
1:09:52
Send us a text How much is too much? The pricing debate is proposed again. What should you be charging to complete your projects? Ken Ballin made a post about a bid for a $2500 backsplash and part of Facebook lost their minds. Listen in as we discuss why it is priced the way it is and how you need to price your work. Support the show…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Firing Clients - Sarah Thelen - S. Thelen Construction
1:10:44
1:10:44
Afspil senere
Afspil senere
Lister
Like
Liked
1:10:44
Send us a text How do you deal with pushy clients? How do you handle them controlling the project, materials, schedule, etc? Are you not the professional? What happens when trust is lost or not established? Sometimes you just have to fire your client and there is nothing wrong with that. Contracts have natural breaking points in them for a reason a…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Contents of a Personnel File
18:12
18:12
Afspil senere
Afspil senere
Lister
Like
Liked
18:12
When was the last time you audited your personnel files? Is HR aware and holding all the documents associated employee medical conditions or performance? Were you aware that there are documents that are not permitted in a personnel file? In this episode Pandy will talk to you about best practices for personnal files and how to keep your records com…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Exiting the Field - Matt Garcia - Craftsman Hardwood Flooring
1:11:39
1:11:39
Afspil senere
Afspil senere
Lister
Like
Liked
1:11:39
Send us a text I can’t trust anyone to do it as well as me. No one does it how I train them to do it. If I’m not there, they take shortcuts. No one will ever take as much pride in the company as I do. These are all complaints I see consistently from contractors who are struggling to grow their business and find a way to not only add additional crew…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Limbic Resonance - Alison Mullins - Rep Methods
1:04:39
1:04:39
Afspil senere
Afspil senere
Lister
Like
Liked
1:04:39
Send us a text As a leader it can be hard to relate to your team at times. Whether it be because of interests, age gaps, maturity levels, or personality, it is something we need to learn to overcome. A team is only as good as their leader and if the leader is unable to find a way to connect, motivate, encourage, and build up their team, there isn’t…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - Are Your Remote Workers Working?
15:16
15:16
Afspil senere
Afspil senere
Lister
Like
Liked
15:16
Are your remote workers working? .... and who are they working for? This question plagues every business owner who has expanded their business model to include remote workers so if you're one of them, you're not alone. These are genuine questions and you have the right to be assured your employees are loyal and productive. Watch and listen as Pandy…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Importance of Networking - Daniel and Jose Gonzalez and Paul Stuart - The Huddle Podcast
1:19:46
1:19:46
Afspil senere
Afspil senere
Lister
Like
Liked
1:19:46
Send us a text Do you have competition locally or do you have trusted partners? What about nationally? Internationally? Are you utilizing your relationship building skills to get to know your product reps? Distributor employees? How are you growing your network to better empower your business? Join Daniel and Jose Gonzalez of Preferred Flooring and…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - 5 HR Documents or Policies to Update
14:22
14:22
Afspil senere
Afspil senere
Lister
Like
Liked
14:22
We all know how fast information and employment laws are changing but are you keeping up with these changes? In this episode Pandy reviews the top 5 documents or policies every HR professional should be aware of. Some might surprise you but all of them should be taken seriously. Update these policies and material so you're ready for the next big ch…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Raising the Bar - Paul Stuart - Go Carrera/Stuart and Associates
1:13:02
1:13:02
Afspil senere
Afspil senere
Lister
Like
Liked
1:13:02
Send us a text With over 3 billion dollars of failures annually in the flooring industry alone, the flooring tile and stone industry could stand a face lift. From the image of contractors and the level of respect they get, to the technical skills they display, and how their companies are run. The bar is easily stepped over these days by just showin…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Human Resource - The Final Rule of Independent Contractors
13:16
13:16
Afspil senere
Afspil senere
Lister
Like
Liked
13:16
The Department of Labor has finally published the new rules on determining the difference between w2 employees and 1099's. Review the 6 factors with Pandy and use this to determine how compliant you are in this area. Companies cannot afford to get this wrong so this is a podcast you don't want to miss.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Engagement Pods - Shawna Bouchard - Johns Manville
1:15:52
1:15:52
Afspil senere
Afspil senere
Lister
Like
Liked
1:15:52
Send us a text Taking yourself to the next level on social media is no easy task. There are any number of ways to grow your audience from paying for followers to interacting with those around you, or even just putting your posts up and letting it grow organically. The views really come when people that want to see your content interact with it more…
…
continue reading