The podcasts dedicated to leading the way in IT Management Best Practices .
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4°A
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PR68 - DevOps. Release & Aviation Best Practices.mp3
34:15
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34:15
Practitioner Radio Episode 67-Af Pink Elephant
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PR 67 - The Lean IT Field Guide.mp3
33:19
33:19
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33:19
Practitioner Radio Episode 67-Af Pink Elephant
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PR 66- To Change Is Human But Never Easy
30:56
30:56
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30:56
Practitioner Radio Episode 66Af Pink Elephant
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PR 65- Enabling Strategic Engagement With BRM
31:44
31:44
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31:44
Practitioner Radio Episode 65Af Pink Elephant
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PR 64 - Enterprise IT Governance - MIA
32:54
32:54
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32:54
Practitioner Radio Episode 64Af Pink Elephant
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PR63 - Using Lean Visual Management for ITSM
29:41
29:41
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29:41
Practitioner Radio Episode 63Af Pink Elephant
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PR62 - Pink Elephant: How Does IT Get Its Money
31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
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Pink Elephant: Optimizing Process Speed Through Value stream Mapping
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31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
…
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1
PR61 - Optimizing Process Speed Through Value stream Mapping
31:09
31:09
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31:09
Practitioner Radio Episode 61.Af Pink Elephant
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PR60 - The 3 Architectures of A Service Based Organization
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23:14
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23:14
Practitioner Radio Episode 60Af Pink Elephant
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PR59 - LeanIT Gaining Sr. Leadership Buy in
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23:14
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23:14
Practitioner Radio Episode 59Af Pink Elephant
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PR58 - The IT Factory – Craft or Utility
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23:14
Practitioner Radio Episode 58Af Pink Elephant
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PR57 - The Power Of Simulations For Experiential Learning
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23:14
Practitioner Radio Episode 57Af Pink Elephant
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Practitioner Radio Episode 56Af Pink Elephant
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Practitioner Radio Episode 55Af Pink Elephant
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PR54 - It's A Connected World And So Are You
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23:14
Practitioner Radio Episode 54Af Pink Elephant
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Practitioner Radio Episode 53Af Pink Elephant
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Practitioner Radio Episode 52Af Pink Elephant
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PR51 - Geeking Out On CMDB Object Models
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Practitioner Radio Episode 51Af Pink Elephant
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PR50 - The Ins and Outs of Process Assessments
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23:14
Practitioner Radio Episode 50Af Pink Elephant
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PR49 - Effective IT Governance with COBIT 5
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Practitioner Radio Episode 49Af Pink Elephant
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Practitioner Radio Episode 48Af Pink Elephant
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PR47 - Basic Building Blocks For Service Desk
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Practitioner Radio Episode 47Af Pink Elephant
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PR46 - Reversy! Maturity Levels For Big Data
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Practitioner Radio Episode 46Af Pink Elephant
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Practitioner Radio Episode 45Af Pink Elephant
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PR44 - Standard Process VS Case Management
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Practitioner Radio Episode 44Af Pink Elephant
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PR43 - Major Incident and Root Cause Analysis
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23:14
Practitioner Radio Episode 43Af Pink Elephant
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Practitioner Radio Episode 42Af Pink Elephant
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PR41 - The Evolution and Children of Service Level Management
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Practitioner Radio Episode 41Af Pink Elephant
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PR40 - Using Agile SCRUM For ITSM Projects
31:22
31:22
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31:22
Practitioner Radio Episode 40Af Pink Elephant
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Practitioner Radio Episode 39Af Pink Elephant
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Practitioner Radio Episode 38Af Pink Elephant
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PR37 - Managing Trains through Tunnels
31:58
31:58
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31:58
Practitioner Radio Episode 37Af Pink Elephant
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PR36 -PR Radio 2012 Top Shows Review
33:30
33:30
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33:30
Practitioner Radio Episode 36Af Pink Elephant
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Practitioner Radio Episode 35Af Pink Elephant
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PR34 - Online Learning and Emerging Trends
28:58
28:58
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28:58
Practitioner Radio Episode 34Af Pink Elephant
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PR33 - ITSM Is Just BSM with IT Examples
30:20
30:20
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30:20
Practitioner Radio Episode 33Af Pink Elephant
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PR32 - Project and Change Management Integration
30:55
30:55
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30:55
Practitioner Radio Episode 32Af Pink Elephant
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PR31 - Experiential Learning and Simulations
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28:15
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28:15
Practitioner Radio Episode 31Af Pink Elephant
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Practitioner Radio Episode 30Af Pink Elephant
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PR29 - Justifying Service and Process Improvement
28:21
28:21
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28:21
Practitioner Radio Episode 29Af Pink Elephant
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PR28 - The Role of The Service Owner
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29:20
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29:20
Practitioner Radio Episode 28Af Pink Elephant
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PR27 - Dealing with Rogue Support Agents
27:17
27:17
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27:17
Practitioner Radio Episode 27Af Pink Elephant
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PR26 - Distributed Service Desk Strategies
30:18
30:18
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30:18
Practitioner Radio Episode 26Af Pink Elephant
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PR25 - Communication and Education Planning
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30:10
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30:10
Practitioner Radio Episode 25Af Pink Elephant
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PR24 - Problem and Availability Management The Conjoined Twins
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30:13
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30:13
Practitioner Radio Episode 24Af Pink Elephant
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Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.Af Pink Elephant
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PR22 - The Service Management Office 2.0 (Live From Pink12)
23:20
23:20
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Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role of the Process Owner and the evolution of a new functional group called the Service Management Office.Af Pink Elephant
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