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Rachel Power: Putting patients at the heart of NHS care

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Manage episode 244656791 series 2393684
Indhold leveret af Making Complaints Count and Health Service Ombudsman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Making Complaints Count and Health Service Ombudsman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Rachel Power, CEO of the Patients Association, talks to Rob Behrens about the importance of listening to patients, and making sure their voices are heard and acted upon. Rob and Rachel also explore how our organisations can work together to improve complaint handling.
  continue reading

34 episoder

Artwork
iconDel
 
Manage episode 244656791 series 2393684
Indhold leveret af Making Complaints Count and Health Service Ombudsman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Making Complaints Count and Health Service Ombudsman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Rachel Power, CEO of the Patients Association, talks to Rob Behrens about the importance of listening to patients, and making sure their voices are heard and acted upon. Rob and Rachel also explore how our organisations can work together to improve complaint handling.
  continue reading

34 episoder

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