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Roger Sole, Chief Digital Officer at Bata Group | 🎙️ Power of Localisation in Retail: Bata's Strategy for Success | #3
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This episode of 'The Retail Spotlight' features an exciting conversation between our founder and host, Mitul Jain, and Roger Graell Sole, Chief Digital Officer at Bata Group. The Bata Group has a unique position of being a household name in tons of countries for several decades now.
In this power-packed episode, Roger shares his invaluable insights on:
🔍 how to digitise the business of this scale
🔑 How do they successfully roll out technologies across all countries while maintaining local specifications
🚀 How do they make sure that a customer sitting in Bogota and a customer in Bombay feel the same level of connection that they felt with Bata for generations
This is an episode you won't want to miss!
P.S. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts, or wherever you watch your podcast.
#TheRetailSpotlight #RetailTech #RetailInnovation #CustomerExperience #Podcast
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