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Ep. 033 - Is Customer Service your Calling?
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Natasha, Jenna and JJ vent about having to be responsible for informing your coworkers about what’s going on at work. Are you obligated to have to tell your coworkers what’s going on at work? Linda and Natasha cover the Employment Law for this week, “In the Buckeye State employers aren’t the only ones held responsible for discrimination claims -- managers and human resources staff may be liable, too. These individuals can be held accountable with, or separately from, the employer in these cases.” Managers and Supervisors really be out here doing stuff without consulting HR so this might be the move! Natasha and Jenna talk the Topic of the Day, “Is customer service your calling?” We all do customer service regardless if it’s C2C, B2C or internal customer. Your customer service skills doesn’t impact you directly until you own your business. JJ brings the drug test results from Malcolm the Social Studies Teacher and he passed using one of the students pee. The last drug test story for this season, you GOTTA hear this! --- Send in a voice message: https://podcasters.spotify.com/pod/show/fckworkpodcast/message
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