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FIR #415: A Staggering Failure of Leadership and Communication

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Manage episode 427028469 series 1391833
Indhold leveret af The FIR Podcast Network Everything Feed. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af The FIR Podcast Network Everything Feed eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The UK Post Office scandal is a stark example of leadership and communication failures. When a faulty computer system was implemented, it erroneously flagged financial discrepancies, leading to the wrongful conviction of numerous subpostmasters for theft and false accounting. Instead of addressing the software's errors, the Post Office's crisis communication strategy focused on concealment and covering up misdeeds. This approach exacerbated the situation and severely damaged the organization's reputation and trust. In this short midweek episode, Neville and Shel discuss how transparency and accountability should have been the focus of leadership and how other companies' crises could have been instructive for the Post Office's leaders.
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The post FIR #415: A Staggering Failure of Leadership and Communication appeared first on FIR Podcast Network.

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140 episoder

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Manage episode 427028469 series 1391833
Indhold leveret af The FIR Podcast Network Everything Feed. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af The FIR Podcast Network Everything Feed eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The UK Post Office scandal is a stark example of leadership and communication failures. When a faulty computer system was implemented, it erroneously flagged financial discrepancies, leading to the wrongful conviction of numerous subpostmasters for theft and false accounting. Instead of addressing the software's errors, the Post Office's crisis communication strategy focused on concealment and covering up misdeeds. This approach exacerbated the situation and severely damaged the organization's reputation and trust. In this short midweek episode, Neville and Shel discuss how transparency and accountability should have been the focus of leadership and how other companies' crises could have been instructive for the Post Office's leaders.
Continue Reading →

The post FIR #415: A Staggering Failure of Leadership and Communication appeared first on FIR Podcast Network.

  continue reading

140 episoder

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