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Shingo Prize Winner Peter Ward on Operational Excellence and Innovation
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In this episode of Quality Time with MoreSteam, we are honored to have Peter Ward join the show. Peter is Chair of the Lean Enterprise Institute, Professor Emeritus of Operations Management at The Ohio State University, and a Shingo prize winner. During this episode, we explore Peter’s incredible journey in Lean and Six Sigma. Peter shares how he helped bring Lean and Six Sigma into the business school, launched the Master of Business Operational Excellence (MBOE) program, and reflects on his Shingo Prize-winning research. We also discuss how Lean principles have evolved and their impact across industries today. It’s a great conversation on operational excellence and continuous improvement!
In this episode, you will hear about:
2:48 - Teaching Lean at Ohio State’s Fisher College of Business
9:03 - How teaching Lean at Ohio State influenced other colleges and universities
12:02 - The significance of being “embedded”
15:46 - Teaching Six Sigma at Ohio State’s Fisher College of Business
20:56 - The first Master’s program in Operational Excellence
25:28 - The Center for Operational Excellence at The Ohio State University
28:20 - Peter’s role as chair of the Lean Enterprise Institute
34:04 - Incremental improvements and disruptive change
40:04 - Winning the Shingo Prize
49:46 - Peter’s proudest accomplishment
Additional Resources:
Peter Ward's Ohio State University Profile
Peter Ward at the Lean Enterprise Institute
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