Humans vs AI: Building a Security Culture That Actually Works with Noora Ahmed-Moshe

Razorwire Cyber Security

As AI reshapes cybersecurity threats, understanding how scams are evolving has never been more critical.

Welcome to Razorwire. I'm Jim, and today I'm talking with Noora Ahmed-Moshe, VP of Strategy and Operations at Hoxhunt. We'll explore how AI is transforming cybersecurity threats and what that means for protecting ourselves and our organisations.

We discuss how traditional scams have changed with AI technology and look at why phishing remains a persistent problem, along with practical ways to make security training more effective. Noora explains her approach to combining smart technology with human awareness and why building a supportive security culture works better than focusing on mistakes. Join us to gain insights into today's cyber threats and take away actionable tips for how organisations can better prepare their teams.

3 Key Talking Points:

1. AI-Enhanced Phishing Techniques: Discover how AI, including tools like ChatGPT, has drastically increased the volume and sophistication of phishing emails, making them harder to detect and more culturally nuanced.
2. Positive Reinforcement in Training: Learn why a supportive, non-punitive approach to security awareness training—using gamification and rewards—can lead to better internalisation of security practices among employees.
3. Deepfake Challenges: Understand the emerging threats posed by deepfake technology, particularly in a remote work environment, and how organisations can adapt their security measures to validate identities effectively.

Tune in to this vital discussion to stay ahead of cyber threats and foster a culture of security within your organisation.

Motivating Through Gamification:

"It is about motivating people and how you do that. And that's why at Hoxhunt, when we do our training, for example, in terms of social engineering attacks, we reward people anytime they report something. Then they're on a leaderboard, and it's all gamified. So it gives people this real sense of engagement, and that makes it positive."

Noora Ahmed-Moshe

Listen to this episode on your favourite podcasting platform: https://razorwire.captivate.fm/listen

In this episode, we covered the following topics:

• Power up your security training: Learn how to structure effective security training programmes that actually prevent data breaches, based on real-world examples of what works and what doesn't.
• Master the scammer’s playbook: Understand why "too good to be true" scams continue to succeed by exploring their evolution from the Love Bug virus to modern day frauds, helping you spot timeless patterns in social engineering.
• Outsmart AI-powered threats: Discover how AI is transforming phishing attempts with sophisticated language and cultural awareness and learn what makes these new attacks so challenging for staff to detect.
• Stay ahead of QR code attacks: Get ahead of emerging threats by understanding how criminals are exploiting QR codes in innovative ways and learn how to spot these often-overlooked security risks.
• Unlock human security potential: Understand why human behaviour is at the heart of most security breaches and learn practical ways to address these vulnerabilities in your organisation.
• Build a confident security culture: Discover why leading organisations are moving away from fear-based security cultures and learn how to create an environment where staff feel confident reporting potential incidents.
• Harness the power of psychology: Learn how behavioural science principles can transform your security awareness programme, with practical insights into how to offer positive reinforcement.
• Maximise security engagement: Explore successful examples of how organisations are using gamification and rewards to motivate staff, with practical tips you can apply to your own security programme.
• Tackle the deepfake challenge: Prepare for the future by understanding how deepfake technology is creating new authentication challenges, particularly for remote teams, and learn how organisations are adapting.
• Future-proof your training: Gain insights into creating adaptable security training that evolves with technology while meeting diverse employee needs, helping you build a more resilient security culture.

Resources Mentioned

Security Threats and Tools

• Hoxhunt’s Security Awareness Training
• Love Bug virus (early 2000s)
• Y2K preparedness systems
• Antivirus software and firewalls (early countermeasures)

Statistics and Data

• 4,151% rise in malicious emails since ChatGPT launch
• 68% of breaches start with a human element
• 80-90% of human-related breaches begin with phishing
• Average cost of a breach was approximately $4.76 million USD last year
• 69% of people deliberately bypass their company's security guidance

Attack Methods

• QR code scams, particularly in parking spots and car charging stations
• Package delivery scams
• Ransomware-as-a-service available on dark web
• Social engineering attacks targeting healthcare companies

Training Tools

• Hoxhunt's gamified security training platform with leaderboards and reward systems
• Traditional CBT (Computer Based Training) systems
• Phishing simulations

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Connect with your host James Rees

Hello, I am James Rees, the host of the Razorwire podcast. This podcast brings you insights from leading cyber security professionals who dedicate their careers to making a hacker’s life that much more difficult.

Our guests bring you experience and expertise from a range of disciplines and from different career stages. We give you various viewpoints for improving your cyber security – from seasoned professionals with years of experience, triumphs and lessons learned under their belt, to those in relatively early stages of their careers offering fresh eyes and new insights.

With new episodes every other Wednesday, Razorwire is a podcast for cyber security enthusiasts and professionals providing insights, news and fresh ideas on protecting your organisation from hackers.

For more information about us or if you have any questions you would like us to discuss email [e-mail].

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