Manage episode 317398554 series 2361536
Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/370
Ryan Strategic Advisory
Derek Gallimore talks with Peter Ryan, principal analyst at Ryan Strategic Advisory. The company is one of the leading providers of insights and outcomes in the BPO industry, particularly in customer service and CX.
In this episode, Derek and Ryan will take us into the CX space, the changes that took place in the BPO industry, and how customer service nowadays provides a better value into global companies.
Linkedin: Peter Ryan
Email: Peter Ryan
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Outsource Accelerator’s unique approach to outsourcing enables our clients to build the best teams, access most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach means that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.