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Character vs. Competency: Which Matters More in Blue-Collar Leadership?
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On this episode of the HVAC Joy Lab podcast, Mack Story, a blue-collar leadership expert, shares his insights on why character trumps competency when it comes to true frontline leadership. He challenges us to think about times we've seen strong skills but weak character cause problems. Have you ever experienced this? How did it impact your team's performance and morale?
Key Points:
The often-overlooked 87/13 rule: 87% of results in life are influenced by character, while only 13% are influenced by competency.
Why is character crucial for frontline leaders, even more than technical skills?
How to develop your character to become a high-impact team member and leader.
Mac's journey from factory worker to leadership coach and the lessons he learned along the way.
The importance of continuous personal growth and learning for blue-collar workers.
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