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202: Innovative Strategies for Transforming Patient Experience with Tend Dental

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Manage episode 427013354 series 1569094
Indhold leveret af Emmet Scott, Emmet Scott - CEO, and Growth Leader. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Emmet Scott, Emmet Scott - CEO, and Growth Leader eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a dental group during the pandemic and Tend's vision for future growth. He highlights innovative practices such as personalized patient care, leveraging technology to enhance the patient journey, and designing welcoming, patient-centric clinic environments. These strategies have significantly increased their Net Promoter Score (NPS), boosted patient retention, and transformed the overall patient experience. Tune in for an inspiring conversation on revolutionizing patient care and setting new standards in the dental industry.

📧 Connect with Andy Grover:

LinkedIn: https://www.linkedin.com/in/andy-grover-a4935a4/

Email: [email protected]

  continue reading

101 episoder

Artwork
iconDel
 
Manage episode 427013354 series 1569094
Indhold leveret af Emmet Scott, Emmet Scott - CEO, and Growth Leader. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Emmet Scott, Emmet Scott - CEO, and Growth Leader eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a dental group during the pandemic and Tend's vision for future growth. He highlights innovative practices such as personalized patient care, leveraging technology to enhance the patient journey, and designing welcoming, patient-centric clinic environments. These strategies have significantly increased their Net Promoter Score (NPS), boosted patient retention, and transformed the overall patient experience. Tune in for an inspiring conversation on revolutionizing patient care and setting new standards in the dental industry.

📧 Connect with Andy Grover:

LinkedIn: https://www.linkedin.com/in/andy-grover-a4935a4/

Email: [email protected]

  continue reading

101 episoder

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