Christy Grantham goes to INTIX because it is an answer to burnout...

Dave Wakeman's The Business of Fun Podcast

Indhold leveret af Dave Wakeman. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Dave Wakeman eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

1+ y ago 10:28

MP3•Episode hjem

My final conversation from the floor of INTIX at the Booking Protect booth.

This time I catch up with friend of the podcast, Christy Grantham.

We talk about why she goes to INTIX.

Christy talks about how INTIX helps her learn about new tech, new ideas, and avoid burnout. One of the important things Christy learned was around the shift from "no refunds, no exchanges".

She also highlights the importance of meeting the customer where they are. Giving people more options gives you a higher NPS number...

We also hit on how Christy could do customer tags right away in her hotel room...we will have to check in later to see if she followed through.

Give this one a listen and let me know what you think.

Check out my friends at Cover Genius. Building on this conversation, check out 'Cancel For Any Reason' the ultimate in peace of mind.

Visit their website at www.covergenius.com

Get the 'Talking Tickets' newsletter at https://talkingtickets.substack.com

Visit my website at www.DaveWakeman.com

Share the podcast. Rate it! Review it!

208 episoder

#Business #Marketing #Entertainmentbusiness #Performingarts #Sportsbusiness #E-Commerce #Dave Wakemans