In this episode, Kaya Stanley interviews Tim Leech , Director of Risk Consulting at Alliant Insurance Services . Tim shares insights from his 34 years of experience in the insurance industry, focusing on loss-sensitive programs and effective risk management strategies. Learn about reducing the cost of risk, engaging management in safety programs, and the latest industry trends. Whether you are a restaurant operator, broker, or industry expert, this episode offers practical advice to improve your risk prevention efforts. 00:00 Introduction to the Self-Insurance Podcast 00:21 Meet Tim Leech, Director of Risk Consulting 01:50 Understanding Loss Sensitive Programs 02:20 Reducing the Cost of Risk 06:05 Characteristics of a Successful Program 07:14 Engaging Management in Safety Programs 11:48 Measuring Success in Risk Prevention 17:51 Current Trends in Risk Management 19:26 Conclusion and Final Thoughts Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self-Insurance Podcast by CRMBC , host Kaya Stanley interviews Mike Geosano , President of O.S.T.S. Consulting, about the new Cal/OSHA indoor heat illness prevention regulations for restaurants. Mike shares his safety consulting background and explains the regulation's specifics, including temperature triggers, hazard assessments, control measures, and required employee training. He also discusses the potential penalties for non-compliance and provides valuable resources for restaurant owners to ensure a safe work environment. 00:00 Introduction to Workplace Safety 00:14 Welcome to the Self-Insurance Podcast 00:36 Meet Mike Geosano 01:27 Unique Hazards in Restaurants 01:45 CalOSHA's New Indoor Heat Regulation 02:53 Specific Requirements for Restaurant Owners 05:20 Assessment and Control Measures 09:18 Employee Training Requirements 11:13 Penalties for Non-Compliance 13:39 Resources and Final Thoughts Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self Insurance Podcast by CRMBC , Heather Bischoff from Upskill Consulting joins us to explore the critical aspects of human resources management in small businesses. Heather, who transitioned from case management to HR, highlights the importance of fractional HR and its role in preventing workers' compensation claims. She addresses common HR misconceptions, the complexities of employment law, and the financial benefits of investing in HR, even for smaller businesses. Heather shares success stories, stresses the significance of proactive HR approaches, and discusses the implications of timely claim reporting to avoid litigation. Gain valuable insights to enhance your HR practices and maintain a compliant, efficient business environment. 00:00 Introduction to the Self-Insurance Podcast 00:22 Meet Heather Bishop of Upskill Consulting 01:00 The Role of HR in Business Operations 01:23 Challenges Faced by Restaurant Owners 02:10 Understanding Fractional HR 03:47 Common HR Misconceptions 05:31 The True Cost of HR 07:45 When to Hire HR for Small Businesses 08:31 The Importance of HR Compliance 10:29 Success Stories in HR Management 11:44 Workers Compensation and HR 14:41 Final Thoughts and Advice for Business Owners Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self Insurance Podcast , Gene Immendorf , President of Immendorf Investigations , shares insights into the world of private investigation in the context of workers' compensation self-insurance in California. Following in his father's footsteps, Gene has nearly four decades of experience in surveillance and sub rosa investigations. He explains the importance of thorough pre-surveillance background checks and the advancements in technology that have transformed the field. Gene discusses the necessity of verbal communication with employers and adjusters for effective investigations and highlights common red flags in claims. He shares anecdotes from his career, illustrating the challenges and surprises faced in the industry. Listen to learn more about how private investigators manage workers' compensation claims. 00:00 Introduction to the Self-Insurance Podcast 00:21 Meet Gene Immendorf: A Legacy in Private Investigation 01:36 The World of Workers' Comp and Sub Rosa Investigations 04:29 Technological Advances in Surveillance 07:20 Challenges and Red Flags in Claims 10:42 The Importance of Communication in Investigations 13:47 Shocking Cases and Real-Life Stories 15:45 Conclusion and Final Thoughts Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self Insurance Podcast by CRMBC, host Kaya interviews Scott Gaffner, CRMBC's Chief Underwriting Officer, about the intricacies of workers' compensation self-insurance in California. With over 30 years of experience, Scott examines the advantages of self-insured groups, the importance of underwriting, and the common misconceptions about self-insurance. He explains how self-insured groups offer lower costs and superior risk management compared to traditional insurance markets. Scott also sheds light on how self-insured groups are resilient to market fluctuations and provides insights into aligning members within these groups for maximum benefit. Join us for a comprehensive discussion on why self-insurance can be a strategic choice for large entities. 00:00 Introduction to the Self-Insurance Podcast 00:22 Meet Scott Gaffner, Chief Underwriting Officer 00:37 Scott's Journey into Self-Insurance 02:54 The Importance of Underwriting in Self-Insurance 04:53 Addressing the Risks and Benefits of Self-Insurance 09:15 Understanding Experience Modification (XMOD) 14:32 Flexibility in Underwriting for Self-Insured Groups 17:06 Navigating Market Conditions in Self-Insurance 18:17 Conclusion and Final Thoughts Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of The Self-Insurance Podcast brought to you by CRMBC, host Kaya interviews Darrin Schenck, VP of sales for TriageNow. They discuss the importance and benefits of employing telephonic nurse triage solutions specifically for workplace injuries in the hospitality industry. Darrin explains how TriageNow helps mitigate claims, provides appropriate care, and addresses common challenges in the industry, highlighting their impact on both employee care and employer cost-saving. The episode also discusses how TriageNow's military triage approach and SOC 2 Type 2 compliance set them apart in the industry. 00:00 Introduction to The Self-Insurance Podcast 00:21 Meet Darrin Schenck from TriageNow 00:33 Understanding TriageNow's Services 02:15 The Importance of Nurse Triage in Workers' Comp 03:42 Benefits of Telephonic Nurse Triage 08:11 Challenges and User Acceptance 10:20 Fraud Prevention and Unique Approaches 13:37 Closing Thoughts and Personal Insights 15:03 Conclusion and Podcast Wrap-Up Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self Insurance Podcast, hosted by CRMBC, Amanda Rodriguez, an attorney and partner at Cooper Brown, discusses her journey to becoming a workers' compensation litigator. The conversation covers Amanda’s background, the common reasons workers' comp cases get litigated, the importance of employer documentation, and the prevalence of fraudulent claims in Southern California. She also shares insights on the role of private investigators, success stories from her practice, and current hot topics in workers' comp litigation, including the challenges with the panel QME process. Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self Insurance Podcast, Kaya welcomes Mike McDonough, broker-owner of McDonough Insurance Services, to explore the major differences between traditional workers' compensation and self-insured groups. Mike, an industry expert with over 30 years of experience, explores how self-insurance encourages immediate injury reporting, reduces costs, and ensures better care for injured workers. They also discuss the importance of employee handbooks in mitigating workers' comp claims and overall business liability. 00:00 Introduction 00:54 Traditional vs. Self-Insured Workers' Comp 01:52 The Importance of Reporting Injuries 02:19 Real-Life Example: Handling an Injury Claim 03:29 Communication and Cost Management 06:30 Legal Representation in Self-Insurance 09:17 The Role of Employee Handbooks 12:14 Conclusion and Final Thoughts Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self-Insurance Podcast, brought to you by CRMBC, we delve into the intricacies of workers' compensation audits and reserves with Pilar Mitchell, Senior Partner at Michael Sullivan & Associates. Pilar shares her extensive experience in workers' compensation law, explaining the different types of audits conducted by the DWC and OSIP, the importance of accurate reserve setting, and practical steps members can take to ensure their reserves are managed correctly. Tune in to learn how to navigate audits, avoid penalties, and effectively manage workers' comp reserves to minimize financial impact. 00:00 Introduction to PAR Audits 00:13 Welcome to the Self-Insurance Podcast 00:27 Meet Pilar Mitchell 01:01 Understanding Work Comp Audits 02:27 Difference Between DWC and OSIP Audits 04:32 Importance of Accurate Reserves 06:32 How Members Can Influence Reserves 07:55 Best Practices for Documentation 09:13 War Stories and Real-Life Examples 11:11 Consequences of Failing an Audit 13:00 Conclusion and Final Thoughts Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode, we look into the intricacies of workers comp fraud investigations with Sam King, Vice President of SIU and Program Management at Apex Investigations. Sam brings over a decade of experience in law enforcement and insurance fraud examination. We explore the four key categories of workers comp fraud, investigation options for different types of injuries, and essential elements required to support criminal prosecution. Sam shares intriguing case studies exposing fraud through social media and offers valuable tips for employers to help curb fraudulent claims. Tune in for an enlightening discussion on the importance of vigilant fraud detection in the workers comp self-insured industry. 00:00 Introduction 00:15 Welcome to the Self Insurance Podcast 00:36 Guest Introduction: Sam King 00:46 Understanding Workers Comp Fraud 02:13 Categories of Workers Comp Fraud 03:11 Investigation Options for Minor Injuries 05:11 Key Elements for Criminal Prosecution 06:55 Prevalence of Workers Comp Fraud 12:38 Using Social Media to Expose Fraud 15:10 Employer's Role in Fraud Prevention 16:39 Conclusion and Farewell Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the Self-Insurance Podcast, hosted by CRMBC, we tackle the intricacies of workers' comp self-insurance with Mike McDonough, the broker principal of McDonough Insurance Services. Drawing from his 30 years of experience, Mike offers a deep dive into the advantages of self-insurance over traditional insurance carriers. Key topics include the concept of a hardening market, criteria for joining a self-insured group, the importance of managing claims, and how self-insurance provides more control and financial benefits for employers. Get valuable tips on how restaurant owners can protect themselves in a hardening market and much more. Don't miss Mike's expert insights and practical advice! 00:00 Introduction to Self-Insurance Podcast 00:33 Meet Mike McDonough, Industry Expert 03:04 Understanding the Hardening Market 05:31 Differences Between Self-Insurance and Traditional Carriers 08:44 Criteria for Joining a Self-Insured Group 12:44 Benefits of Self-Insurance for Restaurant Owners 14:16 Closing Advice for Navigating a Hardening Market 17:15 Final Thoughts and Farewell Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode, we discuss the critical role of loss prevention in managing workers' compensation costs. Mark Walls, Vice President of Client Engagement at Safety National, emphasizes that the cheapest accident is the one that never happens. With over 30 years of experience in workers' comp, Mark shares valuable insights on the importance of data, the unique challenges faced in California, and the impact of continuous trauma claims. He also highlights the role of Safety National in providing excess workers' compensation coverage and the benefits of integrating safety, underwriting, and claims management to prevent accidents and reduce costs. Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

Join us on this episode of the Self-Insurance Podcast, brought to you by CRMBC. CEO Kaya Stanley and Randy Bug, Vice President of Pacific Claims Management, delve into the critical role of third-party administrators (TPAs) in managing claims for self-insured groups. Learn about the importance of effective communication, proactive claims management, and how properly handling workers' compensation can significantly impact your restaurant's profitability. This episode offers valuable insights to help you navigate the complexities of workers' comp in California's restaurant industry. Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of The Self-Insurance Podcast, Kaya Stanley talks with Michael Adreani, a principal at Roxborough Pomerantz Nye Adreani Law Firm, about the complexities of handling both workers' comp and civil claims. They discuss how some employees may file both types of claims and the legal intricacies involved. Michael offers practical advice for restaurant owners on managing these situations, emphasizing the importance of documentation, communication, and proactive claims management. Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…

In this episode of the CRMBC Self-Insurance Podcast, Kaya Stanley speaks with Randy Bugg, Vice President of Pacific Claims Management, about the critical role of third-party administrators in self-insured groups. They discuss the advantages of having direct control over claims management, the importance of early reporting, and the unique philosophies and practices that Pacific Claims Management employs to ensure efficient and effective claims handling. This discussion highlights how self-insurance can give restaurant owners greater oversight and financial benefits compared to traditional insurance models. Please visit CRMBC for our latest news. Follow us on LinkedIn for content highlights. See the latest videos on YouTube to see us in action. And connect with CEO Kaya Stanley on LinkedIn.…