How do you create a workplace where employees feel valued, engaged, and inspired to stay? Mark Crowley , author of Lead From the Heart and a pioneer in human-centered leadership, believes it starts with cultivating a culture of care. Drawing on groundbreaking research and decades of experience, Mark explains how emotions, trust, and belonging shape employee well-being and performance. Mark also shares the science behind the heart’s role in decision-making, revealing how positive emotions, like safety and appreciation, lead to innovation and loyalty. He shares actionable insights for managers and HR leaders on creating a thriving team dynamic—one that balances well-being and performance for long-term success. Join us as we discuss: (00:00) Introduction to the episode with Mark Crowley (01:25) How life shaped Mark’s leadership approach (04:28) The moment Mark recognized his leadership style (08:12) The heart’s role in leadership and performance (15:20) The “rule of four” for workplace emotions (16:53) Addressing resistance to heart-centered leadership (24:13) Tips for HR to drive meaningful change (28:28) HR needs both a heart and a backbone (31:26) Belonging’s impact on team performance (36:45) The power of one-on-ones for remote teams Resources: For the entire interview, subscribe to HR Superstars on Spotify , Apple Podcasts , or YouTube , Or tune in on our website . Original podcast track produced by Entheo . Listening on a desktop & can’t see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina’s thoughts on elevating your HR career by following her on LinkedIn . Click here to download 15Five’s Employee Engagement Playbook! For more on maximizing employee performance, engagement, and retention, click here . Mark Crowley’s LinkedIn - click here !…