Taking Power: Community Choice Energy And The Grassroots podcast

#Politics #News #Mariah Brennan Clegg

23:03

Are your people, processes, and platforms delivering value or to drive better customer experiences, or are they—and your CX—disconnected and siloed? Agility requires a willingness to adapt and evolve, as well as a deep understanding of how customer trust is built (or broken) through simplicity, personalization, and empowered employees. Today, we're going to talk about how brands can transform their customer experience using AI-powered strategies. To help me discuss this topic, I'd like to welcome, John Durocher, Chief Customer Officer at Calix. About John Durocher John Durocher leads the award-winning Calix Customer Success organization as chief customer officer. In his previous role as executive vice president of customer success at Salesforce, he led the teams actively engaged with Salesforce global customers. Prior to joining Salesforce.com, Mr. Durocher spent 17 years with Accenture's financial services practice and has a solid track record of planning, and executing growth initiatives, and a passion for bringing innovative ideas to clients. Mr. Durocher is recognized as a thought-leader in Customer Relationship Management (CRM), authoring a number of papers and articles that have been published in industry and research publications. Mr. Durocher has also been actively involved in developing software solutions for the Financial Services Industry and is a patent holder on several that have been deployed globally. John Durocher on LinkedIn: https://www.linkedin.com/in/johndurocher/ Resources Calix: https://www.calix.com Don't miss Calix's ConneXions conference, October 18 – 21, 2025 at the Wynn Resort in Las Vegas. Learn more and register here: https://www.calix.com/events/connexions.html Keep up with the latest B2B Marketing insights by following the B2B Agility Podcast: https://www.b2bagility.com Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com "…

Taking Power: Community Choice Energy and the Grassroots

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Welcome to "Taking Power: Community Choice Energy and the Grassroots." On each episode I bring you important conversations with community environmental advocates along the California’s Central Coast to talk about our region’s involvement with Community Choice Energy. At heart, community choice energy is about seizing those crucial energy questions — where your energy comes from, what it’s made from, who builds the infrastructure, and much more — and bringing those decisions closer to home. Shout-out to the Sanderlings, a Santa Barbara local surf punk band that has generously allowed me to use their song "Lizard's Mouth" for this podcast. Artwork by @Starwall.

4 episoder

Taking Power: Community Choice Energy and the Grassroots

updated for 4 år siden

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4 episoder

#Politics #News #Mariah Brennan Clegg

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1
Episode 4: Eric Veium from SLO Climate Coalition 1:09:14

for 4 years siden1:09:14

1:09:14

Welcome to "Taking Power: Community Choice Energy and the Grassroots." I’m your host, Mariah Clegg. On each episode I bring you important conversations with community environmental advocates along the California’s Central Coast to talk about our region’s involvement with Community Choice Energy. At heart, Community Choice Energy is about seizing crucial energy questions — where your energy comes from, what it’s made from, who builds the infrastructure, and much more — and bringing decisions closer to home. Today, I am so pleased to introduce Eric Veium , who chairs the SLO Climate Coalition and has spent his career so far advancing regional climate solutions in SLO. That's San Luis Obispo for listeners outside the Central Coast. What is Community Choice Energy, and how does it work? CCEs shift decision-making power over energy purchases from investor-owned utilities like PG&E and Southern California Edison to locally-controlled public agencies called CCAs. For many advocates, CCAs are a way for local actors to take power over our energy system and manifest democratic change from the grassroots. More and more Californians are being served by CCAs like our very own Central Coast Community Energy ( 3CEnergy ). On this show, you can learn what you need to know about the connection between energy and democracy on the Central Coast. I want to give a huge shout-out to the Sanderlings , a Santa Barbara local surf punk band that has generously allowed me to use their music for this podcast. The opening song is Lizards Mouth , written in appreciation of one of the Central Coast’s natural wonders. Artwork by @Starwall. For more on Distributed Energy Resources, check out Eric's workshop on CCAs and DERs . Watch out for the next CAC meeting, October 6th at 4PM. You can participate via Zoom through the site .…

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Episode 3: John Hughes from IBEW Local 413 and 3CEnergy's Citizen Advisory Council 1:02:25

for 4 years siden1:02:25

1:02:25

Welcome to "Taking Power: Community Choice Energy and the Grassroots." I’m your host, Mariah Clegg. On each episode I bring you important conversations with community environmental advocates along the California’s Central Coast to talk about our region’s involvement with Community Choice Energy. At heart, Community Choice Energy is about seizing crucial energy questions — where your energy comes from, what it’s made from, who builds the infrastructure, and much more — and bringing decisions closer to home. Today, I am so pleased to introduce John Hughes , who serves on 3CEnery's Community Advisory Council (CAC) and has spent his career advocating for organized labor with the International Brotherhood of Electrical Workers (IBEW) Local 413 and beyond. What is Community Choice Energy, and how does it work? CCEs shift decision-making power over energy purchases from investor-owned utilities like PG&E and Southern California Edison to locally-controlled public agencies called CCAs. For many advocates, CCAs are a way for local actors to take power over our energy system and manifest democratic change from the grassroots. More and more Californians are being served by CCAs like our very own Central Coast Community Energy ( 3CEnergy ). On this show, you can learn what you need to know about the connection between energy and democracy on the Central Coast. I want to give a huge shout-out to the Sanderlings , a Santa Barbara local surf punk band that has generously allowed me to use their music for this podcast. The opening song is Lizards Mouth , written in appreciation of one of the Central Coast’s natural wonders. Artwork by @Starwall. For more on the Just Transition for California, check out Putting California on the High Road: A Jobs and Climate Action Plan for 2030 . Watch out for the next CAC meeting, August 4th at 4PM. You can participate via Zoom through the site .…

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Episode 2: Ludmila Bezerra-Wist from 3CEnergy's Citizen Advisory Council 57:41

for 4 years siden57:41

57:41

Welcome to "Taking Power: Community Choice Energy and the Grassroots." I’m your host, Mariah Clegg. On each episode I bring you important conversations with community environmental advocates along the California’s Central Coast to talk about our region’s involvement with Community Choice Energy. At heart, Community Choice Energy is about seizing crucial energy questions — where your energy comes from, what it’s made from, who builds the infrastructure, and much more — and bringing decisions closer to home. Today, I am so pleased to introduce Ludmila Bezerra-Wist , who serves on 3CEnery's Citizen Advisory Council (CAC) . You can stay up-to-date with CAC and other meetings here . She is the founder of the nonprofit Connecting Borders and works as local coordinator with Greenheart International. She also volunteers for Protect San Benito County . What is Community Choice Energy, and how does it work? CCEs shift decision-making power over energy purchases from investor-owned utilities like PG&E and Southern California Edison to locally-controlled public agencies called CCAs. For many advocates, CCAs are a way for local actors to take power over our energy system and manifest democratic change from the grassroots. More and more Californians are being served by CCAs like our very own Central Coast Community Energy ( 3CEnergy ). On this show, you can learn what you need to know about the connection between energy and democracy on the Central Coast. I want to give a huge shout-out to the Sanderlings , a Santa Barbara local surf punk band that has generously allowed me to use their music for this podcast. The opening song is Lizards Mouth , written in appreciation of one of the Central Coast’s natural wonders. Artwork by @Starwall. This episode is dedicated to the memory and legacy of Natasha Wist, Ludmila's mother-in-law. She was a fierce and inspiring fighter for the planet and her community.…

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Episode 1: Kirsten Liske from Ecology Action 59:06

for 4 years siden59:06