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Women's Health


1 Living Fully with Ulcerative Colitis feat. Sunny Anderson 28:16
28:16
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Cooking show host Sunny Anderson was only nineteen when she was diagnosed with ulcerative colitis, a form of Inflammatory Bowel Disease. But as Sunny puts it, "it sure as heck didn't pick the weak one!" Alongside board certified gastroenterologist Dr. Aja McCutchen, our guests discuss how this disease specifically affects women and Sunny shares her experience of living loud and proud with UC. If you've been recently diagnosed, this candid and informative discussion is an excellent starting place as you begin to navigate a life with UC. Resources : ThisIsLivingWithUC.com Note : This podcast is provided for educational purposes only and is not meant to replace discussions with a healthcare provider. Please speak with your healthcare provider regarding any health questions. The opinions expressed in this podcast are the opinions of the individuals recorded and are not necessarily opinions endorsed by Pfizer. Guests in this podcast were compensated for their time. This podcast is only intended for residents of the United States. _______________ Women's Health is your destination for compelling, stand-out series that touch on all aspects of women's health. While each series may focus on a different topic, they're united in their commitment to candid conversations that destigmatize women's health issues and highlight real life people. Learn more about each series featured below: menopause: unmuted is honest, hopeful, life-affirming, and features real women talking candidly about their menopause, and its impact on relationships, friends, family, and work. Each episode shares deeply personal accounts of the different emotional and physical symptoms experienced. Our host, leading women’s health expert Dr. Mary Jane Minkin, provides an expert perspective, busting myths and offering evidence-based information. These podcasts are not designed to provide medical advice or promote or recommend any treatment option. This podcast feed is powered by Pfizer. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.…
Voice of the Customer
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Indhold leveret af BPA Quality. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af BPA Quality eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
5 episoder
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Manage series 2797392
Indhold leveret af BPA Quality. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af BPA Quality eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
5 episoder
Alle episoder
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Voice of the Customer

1 Episode 5 - Voice of the Customer with Tyson Goeltz Reasonable Expectations & Trust 16:18
16:18
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In episode five of the Voice of the Customer, we talk to Tyson Goeltz, who spreads the gospel about setting expectations, managing them, and delivering on those expectations. After a tragic, but very "national lampoon vacation handyman moment," he was rescued by a fantastic contractor named Tim, whom he found on taskrabbit.com...hit Tyson up if you need help. On the downside, Tyson continues to struggle with his local Austin, TX Mazda dealership, who can't seem to communicate well, and deliver that consistent expectation that Tyson wants. Take a listen, and see if you feel the same about companies setting and managing expectations well! https://bpaquality.com/contact-center-quality-assurance-best-practices/voice-of-the-customer-podcast/…
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Voice of the Customer

1 Episode 4 - Voice of the Customer with Aarthi Gonela - EMPATHY 21:50
21:50
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In episode four of the Voice of the Customer, we meet Aarthi Gonela who really knows how to put the "feel" of a customer experience into words. After a fantastic experience with Overstock.com , she helps our audience understand the importance of making a customer feel like they matter, and that often products and services are much more to a client than just tangible things. The opposite held true during a delivery horror story with CEVA Logistics , where she was left feeling unimportant and abandoned. Give it a listen and let us know how you feel about this one! https://bpaquality.com/contact-center-quality-assurance-best-practices/voice-of-the-customer-podcast/…
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Voice of the Customer

1 Episode 3 - Voice of the Customer with Freddy and Mary Martinez on Engaged Customer Experiences 19:32
19:32
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In episode three of the Voice of the customer, we host our FIRST couples cast. In this episode, you get to hear what customer service means from people who have served their country, a fantastic experience on the Disney Cruise Line, and a mishap at Burger King that went south fast...oh, we also talk about the AFC East and the Bills-Patriots dynamic too! https://bpaquality.com/contact-center-quality-assurance-best-practices/voice-of-the-customer-podcast/ #Disney #BuschGardens #Chick-fil-A #CX #customerexperience #VOC #callcenter #contactcenter #QA #customerenagement #employeeengagement #BurgerKing…
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Voice of the Customer

1 Episode 2 - Voice of the Customer & the Simple things when it comes to Customer Experience & Getting Loyal Customers with guest Chris Drury 29:28
29:28
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Welcome to our second episode of Voice of the Customer, with Chris Drury. This podcast talks to REAL customers voicing REAL opinions about the good and bad of their customer experiences. In this episode, we talk about a wonderful experience at the Bristol Oyster Bar, and a horror trip to JC Penney. (with a bonus discussion about chewy.com!) All our episodes are quick, easy listens, and chock full of insights into the minds of REAL customers...so, listen up and find out what your customers think!…
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Voice of the Customer

1 Inaugural Episode - Voice of the Customer with Henry Scalfo and the VALUE of Communication 16:37
16:37
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Welcome to our first episode of Voice of the Customer, with our good friend Henry Scalfo. This podcast talks to REAL customers voicing REAL opinions about the good and bad of their customer experiences. In this episode, we talk about the Moore Brothers Wine special service, a difficult doctor's office, and an Airbnb trip gone bad ... and the VALUE of Communication . All our episodes are quick, easy listens under 15 minutes, and chock full of insights into the minds of REAL customers...so, listen up and find out what your customers think!…
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