It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Experience Better: The CX Podcast
Marker alle som (u)afspillede ...
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Manage series 2549559
Indhold leveret af kubracx. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af kubracx eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
…
continue reading
40 episoder
Marker alle som (u)afspillede ...
Serier hjem•Feed
Manage series 2549559
Indhold leveret af kubracx. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af kubracx eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Experience Better: The CX Podcast delivers customer success stories, interviews, research, and more. Tune in every other month as we uncover the secrets behind great customer experience. Visit kubra.com/podcast for more information.
…
continue reading
40 episoder
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