The content strategy experts at Scriptorium discuss the business of content
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In episode 166 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle check in on the current state of AI as of May 2024. The landscape is evolving rapidly, so in this episode, they share predictions, cautions, and insights for what to expect in the upcoming months. We’ve seen this before, right? It’s the gold rush. There’s a new o…
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Self-service content in the age of AI with Patrick Bosek
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In episode 165 of The Content Strategy Experts Podcast, Sarah O’Keefe and guest Patrick Bosek of Heretto discuss how the role of customer self service is evolving in the age of AI. I think that this comes back to the same thing that it came back to at every technological shift, which is more about being ready with your content than it is about havi…
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How reuse eliminates redundant learning content with Chris Hill (podcast)
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In episode 164 of The Content Strategy Experts Podcast, Alan Pringle and special guest Chris Hill of DCL talk about where you can find redundancy in your learning content, what causes it, and how a single source reuse strategy can eliminate duplication. You really start to run into trouble when you need to make version two, and you discover a probl…
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What’s next after LearningDITA? (podcast)
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If you’ve taken the courses at LearningDITA.com and you’re interested in starting a DITA project, check out episode 163 of The Content Strategy Experts Podcast where Bill Swallow and Sarah O’Keefe talk about the steps you can take to get funding. “Showing up with cookies never hurts, but what is your executive’s motivation from a business point of …
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Brewing a better content strategy through single sourcing (podcast)
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In episode 162 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the benefits of single sourcing as part of your content strategy through the example of two things they love: coffee and beer. “We know companies that have moved away from a do-it-yourself approach because they had maybe two or three different people …
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Our demands for enterprise content operations software (podcast)
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In episode 161 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle share their ideal world for enterprise content operations software, including specific requests for how content management software needs to evolve. SO: “When I envision this in the ideal universe, it seems that the most efficient way to solve this from a technic…
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Rise of the learning content ecosystem with Phylise Banner (podcast)
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32:36
In episode 160 of The Content Strategy Experts Podcast, Alan Pringle and special guest Phylise Banner talk about the limitations of the learning management system, the rise of the learning content ecosystem, and more. “I think about enterprise-wide applications. Consider the tools that are used to generate help solutions. Let’s just use Jira as an …
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Tips for moving from unstructured to structured content with Dipo Ajose-Coker
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In episode 159 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker share tips for moving from unstructured to structured content. “I mentioned it before: invest in training. It’s very important that your team knows first of all not just the tool, but also the concepts behind the tool. The concept of structured c…
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Challenges of moving from unstructured to structured content with Dipo Ajose-Coker
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23:32
In episode 158 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker discuss the challenges of moving from unstructured to structured content. “I think we could make broad categories of challenges as tools, technology, people, and methodologies, and I think we’ll just dive into these because they’re not necessaril…
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Design thinking & equity in design with guest Dee Lanier (podcast)
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In episode 157 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dee Lanier discuss design thinking: what it is, what it isn’t, and obstacles and ideas for equity in design. “Design thinking is not a model first. It is a mindset that incorporates a strong inquisitiveness. What’s happening here? Who are the people that are bei…
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Ask Alan Anything: Resolving pain in content operations (podcast, part 2)
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In episode 156 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar are back discussing more pain points that Scriptorium has resolved. Discover the impact of office politics... Read more » The post Ask Alan Anything: Resolving pain in content operations (podcast, part 2) appeared first on Scriptorium.…
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Ask Alan Anything: Resolving pain in content operations (podcast, part 1)
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In episode 155 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar dig into pain points that Scriptorium has helped organizations resolve since 1997. “The amount of time... Read more » The post Ask Alan Anything: Resolving pain in content operations (podcast, part 1) appeared first on Scriptorium.…
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How machine translation compares to AI
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In episode 154 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the similarities between the industry-disrupting innovations of machine translation and AI, lessons we learned from... Read more » The post How machine translation compares to AI appeared first on Scriptorium.…
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ContentOps edited collection: Content operations from start to scale (podcast)
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In episode 153 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dr. Carlos Evia of Virginia Tech discuss the upcoming book ContentOps Edited Collection: Content operations from... Read more » The post ContentOps edited collection: Content operations from start to scale (podcast) appeared first on Scriptorium.…
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Applications of AI for knowledge content with guest Stefan Gentz (podcast)
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In episode 152 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Stefan Gentz of Adobe discuss what knowledge content is, what impacts AI may have, and best... Read more » The post Applications of AI for knowledge content with guest Stefan Gentz (podcast) appeared first on Scriptorium.…
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Adapt to evolving content careers with guest Jack Molisani (podcast)
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In episode 151 of The Content Strategy Experts Podcast, Bill Swallow and podcast guest, Jack Molisani discuss how content careers have changed through the pandemic, layoffs, quiet quitting, and AI,... Read more » The post Adapt to evolving content careers with guest Jack Molisani (podcast) appeared first on Scriptorium.…
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How to choose a content model with guest Patrick Bosek (podcast)
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In episode 150 of The Content Strategy Experts Podcast, Alan Pringle and special guest, Patrick Bosek of Heretto talk about choosing a content model, factors to consider, and when you... Read more » The post How to choose a content model with guest Patrick Bosek (podcast) appeared first on Scriptorium.…
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Content operations for elearning content (podcast)
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In episode 149 of The Content Strategy Experts Podcast, Sarah O’Keefe and Christine Cuellar discuss the unique challenges, opportunities, and considerations of content operations with elearning content. “As an instructional... Read more » The post Content operations for elearning content (podcast) appeared first on Scriptorium.…
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Anthony Olivier unpacks the MadCap acquisition of IXIASOFT (podcast)
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In episode 148 of The Content Strategy Experts Podcast, Anthony Olivier, founder and CEO of MadCap Software, and Sarah O’Keefe discuss the MadCap acquisition of IXIASOFT, what’s on the horizon... Read more » The post Anthony Olivier unpacks the MadCap acquisition of IXIASOFT (podcast) appeared first on Scriptorium.…
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“Why do I have to work differently?” (podcast, part 2)
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In episode 147 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar continue talking about how teams adjust when content processes change, and tools you can use to... Read more » The post “Why do I have to work differently?” (podcast, part 2) appeared first on Scriptorium.Af Scriptorium - The Content Strategy Experts
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“Why do I have to work differently?” (podcast, part 1)
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In episode 146 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar talk about how teams adjust when content processes change, and how you can address the question, “Why... Read more » The post “Why do I have to work differently?” (podcast, part 1) appeared first on Scriptorium.…
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Optimize learning and training content through content operations (podcast)
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In episode 145 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the impact content operations has on your learning and training content, and how to make... Read more » The post Optimize learning and training content through content operations (podcast) appeared first on Scriptorium.…
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AI: Rewards and risks with Rich Dominelli (podcast)
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In episode 144 of The Content Strategy Experts Podcast, Alan Pringle (Scriptorium) and special guest Rich Dominelli (Data Conversion Laboratory) tackle the big topic of 2023: artificial intelligence (AI). “I... Read more » The post AI: Rewards and risks with Rich Dominelli (podcast) appeared first on Scriptorium.…
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Balancing CMS and CCMS implementation (podcast, part 2)
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In episode 143 of The Content Strategy Experts Podcast, Gretyl Kinsey and Christine Cuellar are back discussing the common tripping points companies stumble over while implementing their content management system... Read more » The post Balancing CMS and CCMS implementation (podcast, part 2) appeared first on Scriptorium.…
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Balancing CMS and CCMS implementation (podcast, part 1)
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In episode 142 of The Content Strategy Experts Podcast, Gretyl Kinsey and Christine Cuellar discuss balancing the implementation of a content management system (CMS), and component content management system (CCMS).... Read more » The post Balancing CMS and CCMS implementation (podcast, part 1) appeared first on Scriptorium.…
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