Happy Holidays from the On Location Team! This week’sepisode brings you additional holiday cheer and 2025 wishes from child support professionals from North Carolina, Missouri, California, Arizona and New York. Hosted by Pat O’Donnell of YoungWilliams, listen as our guests describe their “favorite traditions” and movies during this festive time of …

Happy Holidays from the On Location Team! This week’s episode brings you holiday cheer and hopes for the new year from child support professionals from Alaska, Wisconsin, California, and Michigan. Hosted by Pat O’Donnell of YoungWilliams, listen as our guests describe their “favorite things” during this festive time of year.…

Join Scott Eder (Courtland Consulting) as he sits down withDr. Sameon West (Community Liaison for Onslow County Child Support) to explore the unique challenges military families face while navigating the child support system. Dr. West shares insights from his work on base in Jacksonville, North Carolina, offering stories of courage, education, and …

On today’s program, NCSEA On Location is proud to showcase the achievements of the Western Intergovernmental Child Support Engagement Council’s 2024 Awardees recognized during the recent WICSEC Conference in Lake Tahoe, Nevada. Pat O’Donnell ofYoungWilliams and Veronica Riley of Veronica Riley Consulting and Training, joined by special guest WICSEC…

Join Mariellen Keely (with Virginia Child Support) as she sits down with Jonell Sullivan and Matt Sautter (both from Public Knowledge) to discuss their Re-Entry Simulation Workshop from WICSEC's 2024 Annual Training Conference. This experience highlights the barriers faced by citizens re-entering society after incarceration and how child support pr…

On today’s episode, Tammy Pearson (YoungWilliams) hosts Patti Wood (Director of Operations, Child Support Field Services and Family Assistance and Child Support Contracts for the State of Tennessee, Department of Human Services). Join Tammy and Patti as they engage in a conversation about Tennessee’s Child Support Reentry Program. Learn about how t…

On this week's episode, host Mariellen Keely sits down with The Honorable Angela Arkin and Tracy Rumans, Esq., to discuss a new development in Colorado family law- the Licensed Legal Paraprofessional (LLP) program. Angela and Tracy share insights and expand upon their recent article in the Child Support CommuniQue, discussing how LLPs are addressin…

Today's episode was recorded on location in Washington DC in February of 2018 at the NCSEA Policy Forum. Joe Mamlin and Lori Rumage-Cain host, and bring back to share that very first On Location program — a conversation with Alisha Griffin (independent Human Services consultant, and former Directors of the child support program in California and Ne…

Today’s episode comes to you from New York, New York; and Crozet, Virginia. Join Mariellen Keely (VirginiaChild Support) as she has an intriguing and engaging conversation with Dr. Lynne Haney, Professor of Sociology at New York University, and Director ofthe Prison Education Program Research Labs at NYU. She is the author of the award-winning book…

Sovereign Citizen Ideology – do you want to learnmore? If so, listen to this week’s informative conversation hosted by Emily Jernigan of the California Department of Child Support Services and Pat O’Donnell of YoungWilliams. Their guests include Christina Eigel, Project Manager, El Paso County, Colorado, Young Williams, Nick Palos, Support Magistra…

On this week’s On Location episode, Mariellen Keely ofVirginia Child Support and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Valerie L from the MinnesotaDepartment of Children, Youth, and Families and Jonathan A. from Franklin County Child Support Enforcement Agency (Ohio). This is the latest i…

Today’s episode comes to you from Ohio, Michigan, Texas, and Alaska. Join Tim Lightner (eWorld Enterprise Solutions, based in Anchorage, Alaska) and Lisa Westfall (Franklin County Child Support Enforcement Agency inColumbus, Ohio). They are pleased to be joined by two of NCSEA’s Presidents: Erin Frisch (NCSEA’s recent former President, and IV-D Dir…

This week, NCSEA on Location features a discussion with Erica Thornton, Policy and Paternity Unit Manager, Division of Child Support Services, Georgia Department of Human Services. Hosted by Pat O’Donnell of YoungWilliams in Illinois and Brandi Gallebo, Frankin County Child Support Enforcement Services in Ohio, the conversation focuses on the colla…

On this week’s On Location episode, Pat O’Donnell ofYoungWilliams (Illinois) and Brandi Gallebo of Franklin County Child Support Enforcement Agency (Ohio) host a conversation with Kristen Mindus and Taryn Aguon from the Placer County Department of Child Support Services located in the greater Sacramento, California area. Join the discussion about t…

Today's episode comes to you from New Mexico, Illinois, and Ohio. Please join us as Betina Gonzales McCracken, Child Support Services Division Director for the State of New Mexico, the NCSEA 2024 Program Awareness awardee, discusses her initiative to use public service announcements to educate and promote the child support program to current and fu…

Today's episode comes to you on location from Idaho, Massachusetts, Georgia and Indiana. Join Patti Garofalo (Child Support Practice Director with NTT Data) as she hosts a conversation about modernization planning and the art of the possible. Her guests today include Sarah Hurst (Assistant Deputy Commissioner for Georgia Child Support Services), Mi…

This week’s episode comes to you from San Diego, California and Anchorage, Alaska. On today’s program Tim Lightner (eWorld Enterprise Solutions, Inc.) is pleased to welcome Diana Azevedo-McCaffrey, Policy Analyst at the Center on Budget and Policy Priorities, and on their Housing and Income Security team. Diana shares about the work that the Center…

Coming to you from variouslocations in California, and from Ohio, join Emily Jernigan (California Department of Child Support Services) and Brandi Gallebo (Franklin County, Ohio Child Support Enforcement Agency) as they host today’s program. They welcome Matt Klutz (CEO, founder of Therapon Redding) and Laura Van Buskirk (IV-D Director of Placer Co…

Coming to you from Michigan, Minnesota and Virginia, Mariellen Keely (Virginia Child Support) hosts Dr. Shaneen Moore (Deputy Assistant Commissioner and Director of the Child Support Division within the Children and Family Services (CFS) administration of the Minnesota Department of Human Services) and Erin Frisch (current NCSEA President, and Titl…

Today’s episode comes to you on location from various places in California, New York, Tennessee, Washington DC, and Anchorage, Alaska. On today’s show, Veronica Riley and Tim Lightner lead a conversation off past and current commissioners from the Federal Office of Child Support Services. They share their perspectives and theirreflections of NCSEA …

On Location returns to celebrate 50 years of the National Child Support Engagement Association and comes to you from across North America: New York, Pennsylvania, Illinois, Michigan, Wisconsin, Arizona, California, and British Columbia, Canada. On today’s show, Pat O’Donnell and Veronica Riley continue their conversation with Margot Bean, Scott Cad…

On Location continues to celebrate the 50 years of the National Child Support Engagement Association and comes to you from across North America: New York, Pennsylvania, Michigan, Wisconsin, Arizona, California, and British Columbia, Canada. On today’s show, Pat O’Donnell and Veronica Riley lead a conversation with Margot Bean, Scott Cade, Erin Fris…

Today’s episode returns to you from Anchorage, Alaska and Brooklyn, New York along with voices from around the country. On today’s show, Nick Palos and Tim Lightner lead the rest of a conversation with a group of NCSEA past Presidents, Executive Directors, and other NCSEA leaders including Vernon Drew, Colleen Eubanks, Ann Marie Ruskin, Chris Wood,…

Today’s episode comes to you from Anchorage, Alaska and Brooklyn, New York along with voices from around the country. On today’s show, Tim Lightner and Nick Palos lead a conversation with a group of NCSEA past Presidents , Executive Directors, and other NCSEA leadersincluding Vernon Drew, Colleen Eubanks, Ann Marie Ruskin, Chris Wood, Lori Bengston…

Today’s program comes to you from Virginia and California. Join Emily Jernigan (Regional Administrator for the California Department of Child Support Services) and Mariellen Keely (Grants and Initiatives Consultant Senior, Virginia Child Support) as they host today’s episode. They welcome David Kilgore (Director), Justin Freitas (Deputy Director), …

Tim Lightner (co-chair of this year’s NCSEA Communication’s Committee, and coming to you from Anchorage, Alaska) and Mariellen Keely (Virginia Child Support, and from Crozet, Virginia) welcome a conversation about domestic violence, and what functionality a child support system should include as many states are going through system modernization. T…

Today’s podcast is hosted by Pat O’Donnell (of YoungWilliams and coming to you from Illinois). She is joined by Matt Brega (Assistant Director and Supervising Attorney, Contra Costa County Department of Child Support Services), Lori Cruz (Director, Contra Costa County Department of Child Support Services), Corri Flores (Director –Government Affairs…

Today’s program comes to you from Crozet, Virginia andKansas City, Missouri, where Mariellen Keely (VA Child Support) welcomes back to the podcast, a familiar and esteemed guest, Barbara Lacina (Regional Administrator for Region 7 of the Administration for Children and Families). Mariellen hosts an engaging conversation, as Barbara catches us up on…

This week’s episode of On Location comes to you fromMichigan and Virginia. Join Mariellen Keely (Grants & Initiatives Consultant Senior, Division of Child Support, Virginia Department of Social Services) as she hosts today's program. Mariellen welcomes April Williams (Navigation Program Manager of the Michigan Department of Health and Human Service…

This week’s episode of On Location is coming to you from across the country: Louisiana, Michigan, California, and Alaska. Join co-hosts Tim Lightner (co-chair of this year’s NCSEA Communications Committee, and coming to you from Anchorage, Alaska) and Emily Jernigan (Regional Administrator, Southern Region for the California Department of Child Sup…

Today’s program comes to you from Michigan, Iowa,California, and Alaska. Tim Lightner (co-chair of this year’s NCSEA Communications Committee -- and coming to you from Anchorage, Alaska) and DeAnna Rice (Administrative Assistant to Director David Kilgore of the California Department of Child Support Services) team upto co-host today’s podcast. They…

“Membership has its privileges” is an advertising sloganmade famous by American Express. The implication, of course, was that rewards and other things were available only through membership. So, if you wanted to get in on the rewards, you had to be a “member.” Today’s episode is co-hosted by DeAnna Rice (Administrative Assistant II, Office of the D…

Today’s podcast comes to you from California and Ohio. Join Emily Jernigan (Regional Administrator, Southern Region for the California Department of Child Support Services) and Brandi Gallebo (Manager with the Franklin County, Ohio Child Support Enforcement Agency) as they co-host today. They welcome Laura Van Buskirk (Director,Placer County, Calif…

On today's episode Vernoica Riley (Veronica Riley Training& Consulting; California) talks to Tara Rolstad (Lake Oswego, Oregon) about mental health and self-care in the workplace. Tara is a mental health expert, professional speaker, author, and trained advocate with nearly 15 yearsof experience who helps organizations break open powerful conversat…

This week’s edition of On Location comes to you fromWashington and California. Today, Veronica Riley (Veronica Riley Training & Consulting; California) has aconversation with Renee Smith (Founder and CEO of A Human Workplace; Washington). Get to know Renee and learn about her unwavering advocacy for love in the workplace. Listen as they discuss wha…

How can you constructively navigate sometimes difficultconversations? Coming to you from Illinois and California, join Emily Jernigan of California Department of ChildSupport Services and Pat O’Donnell of YoungWilliams as they discuss the importance of Crucial Conversations with Jasper Jacobs, Training Facilitator from the California Department of …

In today's landscape, there's plenty of obstacles and stress that leaders and staff are facing, and it may be more important than ever to explore the benefits of mindfulness and well-being. In today’s episode, Mariellen Keely (State of Virginia Child Support; Charlottesville, VA) and Veronica Riley (Veronica Riley Training & Consulting; Lodi, Calif…

Today’s program comes to you from Chicago, Illinois; Heidelberg, Germany; Victoria, British Columbia, Canada; and Rancho Cordova, CA. Join Pat O’Donnell (YoungWilliams) as she hosts Thomas Meysen (SOCLES International Centre for Socio-Legal Studies), Hannah Roots (Hannah Roots Law) and Kristen Erickson Donadee (Chief Deputy Director, CA Child Depar…

Today’s episode comes to you from Washington DC and Alaska, where Tim Lightner (from Anchorage, Alaska) hosts Raghavan Varadachari from the Federal Office of Child Support Services (better known as OCSS). He is joining us to have a conversation about the future of child support systems – a topic of interest to many in the child support community --…

Today’s episode comes to you on location from Georgia, Ohio and Colorado. Lisa Westfall (Enforcement Supervisor with Franklin County, Ohio Child Support Enforcement Agency) welcomes Maureen Leif (Presidentof Grays Peak Strategies in Colorado), and John Hurst (Marietta, Georgia). They have a conversation about the upcoming NCSEA-U offering, how it c…

Today’s program comes to you from Franklin County, Coumbus, Ohio. Join Brandi Gallebo of Franklin County Child Support Enforcement Agency, as she hosts a conversation with Susan Brown (Director of Franklin County CSEA). Learn about Susan’s history and background in the child support program spanningover the past twenty-seven years. Listen as she sh…

Today’s On Location episode comes to you from Swansboro, North Carolina, and Raleigh, North Carolina. Get ready to join Tammy Pearson (the Director of Operations for YoungWilliams’ North Carolina offices) as she welcomes and hosts Judge Ashleigh Parker (District Court Judge for Wake County, North Carolina). Listen and get to know Judge Parker, as t…

This week's edition of On Location comes to you fromVirginia and Tennessee. This is the second episode discussing the National Child Support Noncustodial Parent Employment Demonstration Program Grants(CSPED) and the now current Next Generation GrantForecast. Join Mariellen Keely (Virginia Child Support) as she hosts David Teasdale (Program Manager,…

This week's episode of On Location comes to you from Virginia and North Carolina. Join Mariellen Keely (Virginia Child Support) as she hosts Taylor Ashe (Policy Program Consultant, Virginia Child Support) to discuss his January NCSEA CSQ Article: “Behavioral Economics and Attracting Customers to the IV-D Program.” Taylor explains how, with the help…

Oftentimes child support is left out of the conversation with other social safety net programs and we miss out on opportunities to collaborate to better serve our customers. Well, as Bob Dylansang, The Times They Are A-Changin’. There is a now a robust collaboration between many child support professionals and the American Public Human Services Ass…

This week's episode of On Location comes from Virginia, and two famous football cities: Canton, Ohio and Green Bay, Wisconsin. Our guests discuss the National Child Support Noncustodial Parent Employment Demonstration Program Grants (CSPED) and the upcoming Next Generation Grant Forecast. Join Mariellen Keely (Virginia Child Support) as she hosts A…

On this episode of On Location, host Veronica Riley (Veronica Riley Training & Consulting) talks with Dr. Marcella Wilson. Dr. Wilson is an expert on poverty and the possibilities that exist to eradicate it. She is the founder of the organization Transition to Success, which designed and implemented an evidenced based system of care for understandi…

Today we come to you from too many locations to count (well, actually 15 different locations across the U.S.)! On our program today, we are celebrating NCSEA’s premier podcast -- On Location. Listen and hear the top ten listened to On Location episodes for 2023. See how many you have heard, and which ones you might want to catch up with. And for th…

Welcome to a special edition of NCSEA On Location--coming to you from across the U.S. Today, many of our NCSEA Board visit to share their favorite holiday memories, as well as their hope for the child support program. Settle in, and listen all the way through to hear them all.

Join host Mariellen Keely (VA Division of Child Support) as she has a conversation with NCSEA Policy Forum co-chairs, Laura Galindo (Senior Consultant, CSG Government Solutions in New Mexico) and Trish Skophammer (IV-D Director of the Ramsey County Child Support program, St. Paul, Minnesota). Both shared their hopes and insights about the upcoming …