Hear from Industry Experts on How to Scale Your Property Management Company and Real Estate Investments
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Ep 45: The Emergence of Insuretech Solutions for Better Customer Experience, Retention, & RPU
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Among the many things emerging in our industry, one of the exciting ones we wanted to focus on in this podcast is the emergence of integrated landlord insurance solutions in the SFR space. Insurance? Exciting? We know it was rebellious of us to use the two words in the same sentence. But... in our conversation with SES Risk Solutions, we talked abo…
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Ep 44: What the Fast Expansion of ”Build For Rent” Means for Property Management Companies
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The concept of Build For Rent housing & rental management is changing the landscape of the property management industry. In the past few years, Build For Rent communities have skyrocketed across the US as renters left large metros in search of the space offered in a Single Family home. Strata SFR has quickly become a national leader in the fast exp…
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Ep 43: Navigating the Rise of AI & Workflow Automation in Property Management
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With the recent surge of PropTech and innovative solutions making their way into the Property Management industry with greater and greater velocity, there's been a lot to navigate through... How should and shouldn't tech be utilized in such a relationship focused industry? How do you choose the right tech stack with increasing option overload? How …
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Ep 42: The Proven Path to Scalable Growth Without Operational Headache with Andrea Hardaway
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Can Property Managers scale and grow their business without putting in 40, 50, 60+ hour work weeks? We know of at least one who has done it! And, luckily for the rest of us, she wrote an entire book detailing her approach. In this session, Andrea talks through her experience as a business coach in the corporate world, and how she's applied many of …
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Ep 41: Building Systems That Can Scale with Jordan Muela, CEO of Lead Simple
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If your company were to double in size tomorrow, what in your processes would break? What's the best way to build systems today that will support future scalability? What core traits do some of the most successful Property Management companies have in common? We dug into these questions and more with Jordan Muela - CEO of Lead Simple, Cofounder of …
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Ep 40: PM Grow 2022 - The Future of Property Management
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You'll want to tune in to hear: What's driving 2022 industry trends and what you need to know to optimize on the changing landscape. A sneak peak into the most anticipated sessions of PM Grow 2022: A mini market consolidation debate - build to get acquired or build to stay healthily independent? How to strike the balance of AI vs HI (tech and human…
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Ep 39: The #1 Step to Staying With Your Business Mission
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No matter what stage you're in in your entrepreneurial journey, knowing how to define and stick with your business mission is key to the longterm success and overall business health of your company. So to dive into the nitty gritty of this topic, we sat down with Jen Shultz, Founder of The Non Nine To Five - a company that helps women leave their 9…
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Ep 38: Closing Marketing Gaps to Compete In The New Normal
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Four and Half is a tech forward marketing agency for Property Managers focused on giving them the tools and knowledge they need to position themselves competitively in their markets. Tune in to hear what trends are driving a deeper need for more robust marketing initiatives, and learn how you can be adjusting your marketing strategy to close more o…
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Ep 37: Simple Numbers 2.0: Rules for Smart Scaling
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Tune in for our in-depth conversation with Greg Crabtree - author of Simple Numbers: Straight Talk, Big Profits, and its follow up book, Simple Numbers 2.0 - Rules for Smart Scaling. Greg is known well in our industry for his contributions to the NARPM Accounting Standards and his consulting services for entrepreneurs. We unpack the 3 simple steps …
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Ep 36: RentRedi & Latchel: Coordinate Maintenance Right from Your RentRedi Dashboard
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Latchel recently partnered up with RentRedi to offer our maintenance coordination services to landlords and property managers right from the RentRedi dashboard. Tune in to this session to dive into how the partnership works and to get details on all of the other features that help landlords run a more efficient operations.…
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Ep 35: How PMs Can Reach 25% Profitability & Beyond in 2021
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We sat down with Founder/CEO of PM Profit Coach, Daniel Craig to dive into the details of profitability. Daniel has worked with clients to increase their profitability into, or well beyond 25% profitability. For reference, the industry average is 6% profitability. The session outlines: Why profit margins are typically so low, and how to rise above …
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Ep 34: Multiplying Yourself - Hiring Effectively to Maximize Efficiency and Minimize Turnover
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Have you ever wished there was more of you? We sat down with Anne & Mark Lackey, Owners of Hiresmart Virtual Employees to discuss how they started their company based off their own needs as broker/owner property managers. They started Hiresmart to solve 3 main problems: Owner Overwhelm Staff Turnover Poor Customer Service & Follow Up. Anne & Mark d…
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Ep 33: Creating a Transformative Social Media Strategy
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We sat down with Martynas Fedotovas, owner of Equity Nest - a social media agency focused on helping real estate professionals and property managers grow and scale their business through brand and social media marketing. With social media marketing taking a larger spotlight in the new normal, we talked with Martynas about how property managers can …
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Ep 32: The Essentials of Third Party Property Condition Reports
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Property condition reports that remove the bias and include essentials you may not have thought of can be a pain to navigate and run diligently. Tune into our session to learn the essentials of: Move In/Move Out Reports Periodic Condition Reports Acquisition Reports Learn why you need them and how you can offload them to the team at OnSightPros.…
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Ep 31: 25 Income Streams for Your PM Business with Marc Cunningham
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Marc Cunningham dives into a handful of the 25 proven income streams for your PM business included in his online course. Head to https://www.propertymanagementsystem.org/income-streams to access the course and get 25% off the course using the code: "latchel" at checkout. Discount is valid until the end of October 2020. A few of the topics in the po…
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Ep 30: Increasing Revenue Per Unit with Second Nature's Air Filter Delivery
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Tune in for our conversation with Second Nature CEO Thad Tarkington. We go over how Second Nature's subscription based air filter delivery service works for PMs and how it can help increase revenue per unit. We also talk through the rise in popularity of resident benefit packages and the best way to implement them. You can visit residentbenefitpack…
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Ep 29: The Amazon Approach to Resident Service
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Have you ever wanted to make your property management systems and experience as "easy as Amazon"? Our co-founder/COO Will Gordon, and Operations Director, Jennifer Pascon, both worked at Amazon prior to Latchel. They've pulled a lot of the operational concepts from Amazon into the maintenance sector of Property Management. We wanted to share exactl…
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Ep 28: What Property Managers Need to Know About the Future of Smart Home Technology
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We sat down with PointCentral CEO, Sean Miller, to discuss the latest in smart home tech, how to get your owners on board with the investment, and what property managers need to know about the future of smart home tech. Point Central provides smart home solutions that enable vacation rental and residential property managers to remotely control ener…
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Ep 27: How to Choose the Right Maintenance Vendors to Support Your Business w/ Kathleen Richards
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Navigating the vendor marketplace can get a bit overwhelming sometimes. So we'll be sitting down with Property Management coach Kathleen Richards to dive into the details of finding your preferred maintenance vendors and how that can be a game changer for your business. Tune in to get rich industry insight from a professional who is: A former Broke…
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Ep 26: How North County Property Group Has Become a Top PM Company In a Large Market
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When it comes to sharpening your competitive edge in a large market, there's no better man to discuss this with than Bob Preston, President of North County Property Group in San Diego. North County Property Group has been named a Top Property Management company in San Diego by the San Diego Business Journal for the past 5 years in a row. Their aver…
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Ep 25: Contactless Solutions: Running Remote Inspections with RentCheck
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RentCheck is designed for contactless inspections. It fully supports social distancing best practices by having residents conduct property inspections with simple, self-guided inspections that anyone can do from their smartphone. This helps property managers get ongoing visibility into unit conditions all from the comfort of home, and can help stre…
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Ep 24: Communication Technology - Closing the Gap with Residents & Teams
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We live in a world where technology has connected everything, but Property Management is a “People” business so social distancing has made it challenging. With face-to-face communication being restricted, we need to leverage email, phone, text, and web chat even more than ever. These can create silos if technology doesn't connect them. In this sess…
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Ep 23: Make Maintenance a Profit Stream & Never Take a Maintenance Call Again
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In this week's episode, we're talking about how property managers are increasing their profits with strategies that also free up time. Increased profits and increased free time do not typically go hand in hand, but by using strategies that some of the top property management companies have been using for years, it can, and should be done. In this e…
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Ep 22: Resources and 2020 Predictions in Property Management with AAOA
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Tune in for our Q&A with AAOA (American Apartment Owners Association) as we discuss the tools needed as conduits between good and great Property Management as well as the 2020 Property Management predictions and trends to stay on top of this year.Af Latchel
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Ep 21: The Doorpreneur - Building Your Property Management Company to Scale
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We sat down with Tony LeBlanc, an entrepreneur who has started over 10 successful businesses, and author of Doorpreneur: Property Management Beyond the Rent Roll. He manages one of the largest property management companies on Canada’s East Coast – a business he started from scratch. Tony's experience and expertise is now helping thousands of other …
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Ep 20: Spark Rental's FIRE (Financial Independence through Real Estate) Courses & Landlord App
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Spark Rental was built by landlords for landlords. With a mission to help others successfully "Spark FIRE" (Financial Independence through Real Estate), Spark Rental offers free courses on investing as well as a Landlord app offering several automation functionalities. We sat down with Co-founder Denise Supplee, who became a landlord by necessity w…
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Ep 19: Top Ways to Increase Net Income of Your Rental Property with Al Williamson of Leading Landlord
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Al Williamson is a former engineer, full time real estate investor, real estate author of many books like '40 Ways to Increase the Net Income of Your Rental Property', and creator of LeadingLandlord.com We sat down for a live Q&A to dive into how he's taught landlords all over the country how to make the most out of their rental properties.…
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Ep 18: Launching Growth with a Cutting Edge Take on Virtual Assistants
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If you're looking to launch your growth with the help of Virtual Assistants, listen to our deep dive Q&A with Rocket Station. They are a business process-outsourcing provider that hires and trains top talent to help their clients launch an efficient, scalable & profitable business with an ultimate focus and goal to deliver a world-class customer ex…
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Ep 17: Why NARPM is So Vital to the Growth of a Property Management Company
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So many of our top performing clients attribute the growth of their property management company to their membership at NARPM, the National Association of Residential Property Managers. We sat down with Kellie Tollifson, the incoming President of NARPM to dive into the value and benefits of being a member and what we can look forward to in 2020. We …
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Ep 16: Demystifying Evictions & PM Legal Services
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Lost in legal? Join us for a deep dive with The Property Management Law Group into understanding and demystifying evictions, leases, notices, and other legalities in the property management space. About The Property Management Law Group: The team has reinvented how residential property management legal services are delivered. Through their secure w…
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Ep 15: Supercharge Leads & Growth with FourAndHalf Marketing Automation
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The realm of marketing in property management can be a very fragmented place making it hard to systematize the process. So the question to accelerate growth becomes: how can you maximize the extension of your reach and minimize the time spent filling units? Companies like FourAndHalf were created to help property managers do just that. We sat down …
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Ep 14: Troubleshoot Maintenance Costs Away With Our Ultimate Guide
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At Latchel, we are able to resolve 30% of our maintenance requests over the phone, saving the time and cost of dispatching a vendor. We put together a comprehensive guide detailing step-by-step troubleshooting directions for each issue. Tune in as we talk through the most common maintenance issues that can be solved over the phone. And, download ou…
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Ep 13: Managing Work Life Balance as an Entrepreneur
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Starting your own business can mean you're burning the candle at both ends, so how do we avoid the burnout? This week we dive into managing work life balance as an entrepreneur. Latchel's co founders sit down to talk about the process and psychology of building a company from the ground up.Af Latchel
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Ep 12: The Future of AI in Property Management with LetHub
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We took a deep dive into the future of Artificial Intelligence in property management with our guest Faizan Khan, the founder and CEO of LetHub. LetHub is a chat assistant to automate lead management and maintenance for property managers.Af Latchel
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Ep 11: Scaling Your Business with Tenant Turner's Automated Lease Management
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Tenant Turner is a fellow Y Combinator backed company that has built the top tenant lead scheduling software that gives you: All of your leasing activities in one place. Automated leasing freeing you to grow your business. Instant responses to tenant leads so you never lose a lead to a competitor. Take a deep dive with us into exactly how it all wo…
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Ep 10: Using Education to Enhance the Tenant Screening Process with Finret
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Finret transforms renters into house hunting professionals through education, streamlining the tenant screening process for the renters, landlords, and property managers. Finret CEO Robert Tsu and CMO Kass Rose talk about the major pitfalls renters come across when applying for new places and how they can become time sucks for all parties involved.…
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Ep 9 - Rapid & Sustainable Growth Tactics Learned Through PMI & 'Pulling Back the Curtain' with PMI Elevation
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We recently took one of our clients as a guest to Marc Cunningham's 'Pulling Back the Curtain' Property Management Conference as a part of our customer appreciation month. In this episode, we talk about the key takeaways of the conference as well as the process of starting a PM company as a franchisee rather than a solo entrepreneur. Jim Shonts wit…
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Ep 8: Mastering Marketing & Workflow Automation with Rent Bridge
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This week's episode is all about working smarter, not harder. We sat down with Blais Case, Senior Consultant of Rent Bridge Group, a company based out of Texas that provides software to help property management companies grow and scale by mastering workflow and marketing automation. Their end goal is to ultimately allow property managers to manage …
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Ep 7: How Rent Check Empowers Tenants to Treat the Property Like Owners Would
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Rent Check is an app that saves money, time and prevents grief by standardizing move-in and move-out inspections and streamlining the security deposit deduction process. Their solutions empower residents to emulate owners in order to maximize the return of their security deposit. Tune in for a deep dive into their processes.…
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Ep 6: How Moxie Property Management Grows with a Fully Remote Team
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What are the benefits of growing your property management company with a fully remote team? And, how do you systematize your business so that a fully remote team can still thrive? We sat down with Erin Landis and Angela Gonzales, the founders of Moxie Property Management based in Texas, to dive into how they’ve been able to run their company fully …
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Ep 5: Failing Our Way to Millions: Live Q&A with Steve Rozenberg of Empire Industries
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Empire Industries is a property management and real estate company based in Texas with over 1,000 doors across three markets. In this episode we talk with Steve Rozenberg - author of Building an Empire: Failing Our Way to Millions, host of The Landlord Survival Show, and co founder of Empire Industries.…
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Ep. 4: Q&A with Property Management Mastermind & Consultant Deb Newell
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Deb Newell, MPM®, RMP® REALTOR® began her career in real estate buying and flipping properties. After turning over 35 properties in 4 years and keeping them as rental investments, she started a property management company in 2001. In 2010, Real-Time Consulting Services was born. Offering expert one-on-one consulting for the Property Management Busi…
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Ep 3: Growing and Scaling Your Property Management Company with AHI Properties
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AHI Properties is one of the largest property management companies in Alabama, operating over 1,200 single family homes in five markets. Jonathan Cook and Bryan Jenkins dive into how they got started and how they scaled.Af Latchel
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Ep 2: Growing Your Company While Managing Another Career w/ Guest Peter McKenzie
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This week's guest Peter McKenzie, owner of Rincon Property Management in Ventura, CA, talks with us about how he grew his company to an excess of 100 units while also managing a career as a firefighter. We dive into how to find the best executive assistant, the most important things to outsource, books to read, groups to join, and some of the most …
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Ep 1: Building a High Growth Company Using Principles From Amazon
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When Latchel Co founder and COO, Will Gordon, left Amazon to start Latchel, he brought with him a set of learned leadership principles that we apply here at Latchel. In our first podcast episode, we go over the importance of establishing leadership principles when building a company for high growth and how each one dramatically improves operations …
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