To create an ecosystem that connects leaders of all kinds – industry, community, student, educational, civic, investment and entrepreneurial – to help overcome Omnichannel Retail barriers through exclusive, insight-rich content.
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Ep. 77 - Peggy Knight's Path to Retail Excellence and Strategic Growth
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Send us a text Join us on a journey through the aisles of retail wisdom with Peggy Knight, the mastermind behind Woodridge Retail Group's innovative strategies. Her heartfelt chat with Andy Wilson traverses her illustrious career, from her inception at Walmart to spearheading business development for the up-and-comers in the industry. Peggy's narra…
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Ep. 76 - Jim Okamura on Navigating the Future of Marketplace Strategies
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Send us a text What if digital marketplaces could redefine the future of retail? Join DBB's Scott Benedict on the Digital Front Door for an enlightening conversation with Jim Okamura from McmillanDoolittle, as they unveil the transformative power of digital marketplaces, predicted to hit a global gross merchandise value of $3.8 trillion in 2024. Di…
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Ep. 75 - Revolutionizing Logistics One SKU at a Time Featuring Daniel Zagalowski
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Send us a text Ever wondered how that cereal box ends up on your breakfast table from across the country? This time, we're zooming in on the unsung hero of supply chains with Warp's co-founder and CEO, Daniel Zagalowski. As he wittily flaunts a Nordstrom shirt that rivals his sharp industry insights, Daniel takes us on a whirlwind tour through the …
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Ep. 74 - Unlocking Retail Innovation: John Hopkins on Smart Cart Technology and Customer Engagement
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Send us a text Can smart cart technology revolutionize your shopping experience? Join DBB as Scott Benedict sits down with John Hopkins, the brilliant co-founder and chief marketing officer of HiCart Corporation, to uncover the cutting-edge innovations transforming retail environments. Discover how AI-enabled digital shopping carts are reshaping th…
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Ep. 73 - Mike Graen on Pioneering Omnichannel Retail Strategies
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Send us a text Have you ever wondered what it takes to ensure product availability across multiple retail channels? Andy welcomes Mike Graen, a retail and CPG industry veteran with over 40 years of experience, who unravels the complexities of omnichannel retailing. Mike's journey from Procter & Gamble to Walmart and now leading Collaboration LLC re…
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Ep. 72 - Redefining Corporate Command via Data-Driven Strategies with Derek Lusk
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Send us a text Prepare for a leadership revolution as AIIR's Derek Lusk joins Andy Wilson to dissect the complexities of pioneering leadership in the fluid corporate arena of today. Andy and Derek unravel the methodologies that pinpoint emerging leaders, emphasizing how integrity and adaptability have become non-negotiable traits in the decentraliz…
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Ep. 71 - Unlocking AI's Transformative Power in Business with Karen Kilroy and Orson Weems
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Send us a text Unlock the transformative potential of artificial intelligence in your business with insights from Karen Kilroy, CEO of FileBaby, and Orson Weems. Karen, Orson and DBB's own Scott Benedict begin by exploring the current state of AI, discussing its pervasive integration across industries and the imperative need for responsible use. He…
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Ep. 70 - Rethinking Retail: Merging Analytics, AI, and Sustainability with Leon Nicholas and Kerry Bailey
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Send us a text Unlock the future of retail in our latest episode featuring insights from industry experts Leon Nicholas and Kerry Bailey. Discover how the fusion of analytics, AI, and consumer behavior data is revolutionizing the shopping experience, propelling retailers like Walmart to new heights of customer engagement and ancillary revenue gener…
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Ep. 69 - Exploring Retail Sustainability and Supply Chain Evolution with Rod Thomas
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Send us a text Ever wondered how supply chain management has transformed in the aftermath of a global pandemic? The latest DBB episode promises to enlighten you with insights from Rod Thomas, Associate Professor of Supply Chain Management at the University of Arkansas' Sam Walton School of Business. Rod's extensive experience in retail, including h…
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Ep. 68 - Transforming Retail with AI: Chris Sheldon on Market Trends and Growth
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Send us a text What if AI could take your retail success to unprecedented heights? In this episode, Chris Sheldon from CommerceIQ joins Andy to explore the remarkable world of algorithm-driven decision-making in retail. They dive deep into Walmart's phenomenal 21% e-commerce growth and compare it to other retail giants. Chris gives us an insider's …
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Ep. 67 - Unveiling E-Commerce Mastery and Shifting Retail Values with Leon Nicholas and Kerry Bailey
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Send us a text Discover game-changing e-commerce strategies and the evolution of value in retail with our special guests, Leon Nicholas and Kerry Bailey. Leon, Vice President of Retail Insights and Solutions, brings a wealth of knowledge in connecting innovative packaging solutions to market demands. Meanwhile, Kerry, Vice President at WestRock, of…
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Ep. 66 - Crafting Cohesive Teams Amidst Digital Disruption with David Gloss
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Send us a text Unlock the secrets to a thriving team in our latest episode, where David Gloss of AIIR Consulting takes us through the complexities of team effectiveness in today's changing workplace. Discover how to cultivate a garden of growth within your team—because, just like a well-tended home, the vibrancy of your team requires ongoing care a…
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Ep. 65 - The Legacy of Walmart-P&G: Lessons in Strategic Alliances
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Send us a text Curious about how two industry giants revolutionized retail? Join Andy Wilson as DBB navigates the dynamic history of the retail industry with Tom Muccio and Michael Graen, both of Procter & Gamble, who witnessed the transformation firsthand. Tom, Mike and Andy explore the fragmented retail markets before 1987 and the rise of game-ch…
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Ep. 64 - Future-Proofing Retail: Walmart's Innovative Strategies
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Send us a text Ever wondered how a retail giant like Walmart stays ahead in the fast-evolving world of customer service and technology? Listen in as Donna Morris, Walmart's Executive Vice President and Chief People Officer, unveils the secrets behind Walmart's transformative work environment. From the skyrocketing number of personal shoppers to the…
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Ep. 63 - Scott Benedict and Andy Wilson on Tailored Shopping Innovations
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Send us a text Discover the revolutionary world of dynamic personalization in e-commerce with experts Scott Benedict and Andy Wilson, who unravel the secrets behind technology that customizes shopping experiences to individual consumers. The two retail veterans will guide you through the magic of algorithms that meticulously analyze browsing and pu…
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Ep. 62 - The Evolution of Effective Leadership with Industry Expert Andrew Smith
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Send us a text Unlock the secrets to masterful leadership with Andrew Smith, the visionary behind AIIR Consulting's leadership development initiatives. Andy Wilson sits down with Andrew to unravel the threads of effective leadership in an ever-evolving business landscape. Smith's profound insights stem from a deep understanding of industrial organi…
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Ep. 61 - Retail Resilience and the Path to Success with Scott Crossett
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Send us a text Discover what happens when the corporate world of retail collides with the competitive sphere of talent acquisition in Northwest Arkansas. Scott Crossett, the knowledgeable CEO of Cameron Smith Associates, joins Scott Benedict for a compelling conversation about the challenges and strategies of thriving in a job market where retail t…
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Ep. 60 - Embracing Challenges and Building Resilience: Leadership Lessons in Falling Forward with Celia Swanson
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Send us a text Discovering strength in adversity isn't just a lofty ideal; it's a reality that many of us face. As we navigate through the ebb and flow of life's toughest moments, my co-host, Celia Swanson, and I reveal the transformative power of 'falling forward.' Celia, with her wisdom from "Gracious and Strong," shares her narrative and the end…
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Ep. 59 - Charting the Future of Freight with Ship Angel's Game-Changing Supply Chain Solutions with Graham Parker
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Send us a text Get ready to unlock the transformative power of supply chain management through the lens of Ship Angel's innovative software solutions, as Josh Saffran and the Plug and Play crew welcome skilled navigator of the shipping world, Graham Parker. Embark on a journey with us as Josh and Harvey start with some playful banter in "Two Lies a…
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Ep. 58 - Trailblazing Entrepreneurship and Cultural Adaptation with Jenny Jing Zhu
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Send us a text Have you ever wondered what it's like to rise from a life of stark limitations to one bursting with opportunities? Jenny Jing Zhu, the dynamic founder of Lush Décor, has lived this transformation. Today's episode takes you on an epic journey from a small village in Shandong, China, to the heart of New York's fashion world. Jenny's ta…
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Ep. 57 - Revolutionizing Leadership Development with Jonathan Kirschner's Expertise
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Send us a text Embark on an enlightening quest with Jonathan Kirschner, the visionary behind AIIR Consulting, as he unveils the essence of servant leadership in our compelling four-part series. Drawing from his rich background in psychology and organizational behavior, Jonathan shares his transformative journey from a keen scholar to a paramount fi…
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Ep. 56 - A Journey Through Digital Integration and Consumer Insights with Scott Benedict and Kim Souza
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Send us a text Discover the secrets behind Walmart's retail revolution as Scott Benedict joins with business writer Kim Souza on a revealing tour through the Elm Springs Supercenter. Together, they peel back the curtains on the future of shopping, where digital marvels meet the tactile world of brick-and-mortar. Kim, with her keen eye as both a con…
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Ep. 55 - Future Strategies in Retail and Health Monitoring with Rick West
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Send us a text Ever wondered how machine learning and AI are revolutionizing the data landscape? Join Andy for an enlightening conversation with Rick West, CEO of Field Agent, as he reveals the transformative journey from a data collection firm to a comprehensive data powerhouse. Discover how their recent acquisition of Shelfgram is set to redefine…
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Ep. 54 - Navigating the Online Retail Giants with Michael Lebhar's Expert Analysis
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Send us a text Unlock the keys to conquering Walmart's online marketplace with the unparalleled expertise of Michael Lebhar from SellCord. This week, Andy journeys through the labyrinth of Walmart.com's competitive battleground, where Michael, our savvy guide, arms sellers with strategies for catalog optimization, marketing, and advertising. As an …
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Ep. 53 - The Robotics Revolution Through Francesco's AI Expertise
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Send us a text Ever wondered if the secret sauce of robotics and AI could be bottled up by someone with a beard that rivals the most epic of warriors? Meet Francesco Gadaleta, the bearded brain behind Intrepid AI, who joins our rollicking adventure into the future of autonomous robotics. Our Warehouse Whisker Warriors segment might tickle your whis…
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Ep. 52 - Scott Benedict and Andy Wilson on Leveraging Customer Reviews for Retail Success
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Send us a text What if genuine consumer reviews could be the game-changer your retail strategy needs? Two of Doing Business in Bentonville's regular hosts debate, as Scott Benedict and Andy Wilson unlock the secrets behind harnessing the true power of user-generated content in this episode of "Digital Front Door." Join the two retail veterans as th…
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Ep. 51 - Walmart's Evolutionary Saga Told by Insider John Reeves
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Send us a text Step into the world of retail mastery as John Reeves, former Walmart executive and president of consulting firm JOHA, joins Andy to map out his 22-year journey with a corporate giant. The two reminisce about the glory days of Walmart as they share tales of sales promotions, menswear buying, and the global expansion that took John's c…
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Ep. 50 - Transforming Retail: Walmart’s Path to Success with Kim Souza
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Send us a text Discover the secrets behind Walmart's continued success and innovation with seasoned journalist and senior analyst Kim Souza on this episode of "Doing Business in Bentonville." From the cultural significance of Walmart's shareholders and associates event to the visionary leadership of CEO Doug McMillon, Kim provides an insider's view…
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Ep. 49 - From Military Precision to Retail Innovation with JD Hayes
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Send us a text From the disciplined cadence of military life to the dynamic pulse of the retail world, JD Hayes of the Traverse Group exemplifies transformation. His story, woven from the thread of his grandfather's dealings with a pre-Walmart Sam Walton, is a tapestry of enterprise and ambition. Join Andy Wilson as JD, in a tale that could rival a…
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Ep. 48 - Beards, Business, and Breakthroughs: Disrupting Logistics with Spencer Ware and Repower
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Send us a text Ever wondered how a full beard might correlate with business savvy? Laugh along with Josh Saffran and Harvey Williams, as they kick off the latest Business Accelerator Podcast episode with some light-hearted banter with Spencer Ware. What starts with playful beard envy soon transitions into an exploration of Bentonville's role in fos…
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Ep. 47 - Exploring the Intersection of Gaming, Branding, and Culture with Joel Ponce
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Send us a text Embark on a transformative journey through the digital landscape where gaming, branding, and culture collide, as Andy Wilson sits down with the innovative mind of Joel Ponce, CEO of Hashku. Joel and Andy chart the course of gaming's meteoric rise to the pinnacle of media, rivaling the giants of traditional sports viewership, and exam…
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Ep. 46 - Farmer Fritz's Take on Walmart's Growth and Walton's Influence
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Send us a text When the paths of dairy farming and retail magnate Sam Walton crossed, an unexpected journey began for Fritz Steiger, who joins Doing Business in Bentonville to weave tales from the trenches of Walmart's rise to retail dominance. Imagine leaving the tranquility of milking cows to navigating the high-energy corporate world under Walto…
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Ep. 45 - Retail Success Through Strategic Online Presence and Pricing with Ryan Monigan of Flywheel
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Send us a text Unlock the secrets of a powerful online presence as Scott Benedict teams up with Ryan Monigan from Flywheel Digital for a riveting exploration into the world of Product Detail Pages. Together, they peel back the curtain on the digital revolution shaping retail, demonstrating how PDPs serve as virtual storefronts, influencing customer…
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Ep. 44 - Innovative Leadership with Jeanelle Harris of Outdoor Cap
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Send us a text Discover the trailblazing journey of Jeanelle Harris, the visionary CEO leading Outdoor Cap. The latest DBB episode offers a rare glimpse into the experiences that honed Harris's leadership skills, from her roots in health science to her impactful career at Olivet International. Andy Wilson joins Jeanelle to celebrate the mentorship …
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Ep. 43 - Embracing Vulnerability and Mentorship: Pathways to Fearless Leadership with Celia Swanson
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Send us a text Conquer your deepest leadership fears with Celia Swanson, the wisdom-infused author of "Gracious and Strong," as a guide. Embark on a transformative path that challenges you to rise above life's curveballs and confront the barriers holding you back. In a heart-to-heart exchange, Celia and Andy Wilson untangle the complexities of fear…
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Ep. 42 - Robots Plus Humans: New Industrial Take from Devin Bhushan of Squint AI
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Send us a text Supply Chain Innovation Series: Part 3 Get ready to challenge your perceptions of industrial tech as Josh and Harvey bring you a lively discussion with Devin Bhushan, founder and CEO of Squint AI. The latest episode of the Plug and Play series from DBB promises a journey through the innovative landscape of augmented reality and its t…
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Ep. 41 - The Digital Leap from Leather Goods to Leading Reviews - with Wholescale's CEO
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Send us a text Have you ever wondered what it takes to pivot from a traditional family business into a cutting-edge digital platform? David Rapps, CEO of Wholescale, joins Andy Wilson all the way from Montreal to share his extraordinary journey from the legal field to reshaping the retail industry. Captivating tales of Coligo International’s transf…
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Ep. 40 - From Unexpected Setbacks to Inspired Leadership - with Celia Swanson
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Send us a text Have you ever been blindsided by life's pivotal moments, the ones that shake the very foundation of your plans? Celia Swanson joins Andy Wilson to unravel the tapestry of leadership and life, bringing to light the strength derived from moments of unexpected change. The duo weave through Celia's research on resilience—how to bounce ba…
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Ep. 39 - Navigating the Revolution of Retail Media & Advertising - with Scott Benedict & Toby Willse
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43:34
Send us a text The Digital Front Door Series: Part 2 Unlock the keys to revolutionary sales growth with Scott Benedict and Toby Willse, Senior Director of Retail Media at Flywheel Digital. Get ready to navigate the digital aisles of retail media, where Toby shares his expert insights on how first-party data and precise targeting are reshaping the s…
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Ep. 38 - Yellowbird's Take on Environmental Health and Safety - with Michael Zalle
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41:09
Send us a text Supply Chain Innovation Series: Part 2 Josh Saffran and the Plug and Play crew return to Doing Business in Bentonville this week, talking compliance, venture capital, labor models and the Phoenix tech scene... with a little Mad Libs thrown in. As Josh, Alaina and Harvey banter and swap tales of their podcast's 'unexpected rise to fam…
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From the Vault: Ep. 7 - Navigating Retails Changing Landscape - with Deanah Baker
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Send us a text We're digging into the vault this week to bring back one of our earliest episodes. Andy sat down with Deanah Baker, a former Walmart executive, to talk about the omnichannel challenges of the early 2020s... and one VERY unexpected phone call. Their discussion highlights the merging of e-commerce and brick-and-mortar operations at Wal…
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Ep. 37 - Cultivating a Culture of Respect and Empathy in Leadership Landscapes - with Celia Swanson
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Send us a text Andy and Celia Swanson weigh in on keys to successful leadership with their latest discussion on the Servant Leadership Today Podcast by Doing Business in Bentonville. The pair also unveil their new series logo symbolizing servant leadership—a beacon guiding teams through the stormy seas of business challenges. Listen along as Andy a…
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Ep. 36 - The Digital Front Door - The Omni-Channel Awakening - with Scott Benedict and Jim Okamura
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Send us a text The Digital Front Door Series: Part 1 - The Omni-Channel Awakening Prepare to have your mind opened to the vast possibilities of the retail world as Scott Benedict hosts retail strategist Jim Okamura to unpack the secrets of omnichannel retailing that are setting the stage for a revolutionary customer experience. Ever wondered how re…
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Ep. 35 - Logistics of Tomorrow Shaped by Humanoid Innovation and Cost Analysis - with Jeff Cardenas
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Send us a text Supply Chain Innovation Series: Part 1 - Unveiling Apollo: The Humanoid Robot Revolutionizing the Logistics Landscape Discover the trailblazing innovations at the heart of supply chain evolution with Josh Saffran and Harvey Williams, riffing with Jeff Cardenas of Apptronik. Jeff is the brain behind the humanoid robot Apollo, a marvel…
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Ep. 34 - Navigating the Middle Mile: Supply Chain Insights - with Bill Senn
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Send us a text Embark on an expedition through the twists and turns of retail supply chain logistics with Bill Senn, an industry maestro whose career spans from the bustling beginnings at Sam's Club to his influential role at RJW. Our latest episode uncovers Bill's hands-on approach to perfecting the middle mile. Bill narrates a rare peek behind th…
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Ep. 33 - Blending Technology and Tradition in the Wake of a Pandemic with AI Visionaries
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Send us a text Explore the frontiers of artificial intelligence with us as we welcome two outstanding guests: Karen Kilroy, the pioneering CEO of Kilroy Blockchain Corporation and author, alongside Orson Weems, co-founder and executive director of the Music Education Initiative. Karen brings her expertise on AI authenticity to light, sharing her ex…
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Ep. 32 - Shaping Success by Elevating Others - with Matthew Loveless
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Send us a text When Matthew Loveless walks into a room, you immediately sense that this is a man who knows the value of putting others first. Our conversation with Matthew, a seasoned veteran of Walmart with a rich history of servant leadership, uncovers the transformative power of this humble approach. Recalling the wisdom of leaders from Jesus to…
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Ep. 31 - Elevating Shopping Experiences in the Tech-Savvy World of Tomorrow - with Scott Benedict
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Send us a text Prepare to be enlightened as Andy is joined by the inimitable Scott Benedict, whose advice on retail and omnichannel strategies is nothing short of gold. From his storied career at giants like Walmart and Sam's Club to his innovative work with McMillan Doolittle, Scott brings a treasure trove of expertise that's been officially recog…
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Ep. 30 - Embracing Life's Left Turns and Crafting Your Guiding Star - with Celia Swanson
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Send us a text Navigating life's foggy moments requires a beacon, and that's precisely what Doing Business in Bentonville is illuminating with Servant Leadership's new lighthouse emblem and logo—their commitment to guiding you toward clarity and purpose in your personal and professional life. Co-host Celia Swanson, whose book 'Gracious and Strong' …
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Ep. 29 - Unearthing the Heart of Innovation: The Greenhouse Effect on Arkansas' Startups and State Parks - with Phil Shellhammer
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Send us a text Prepare to be whisked away to the bustling startup hub of Bentonville, as we join forces with Phil Shellhammer from the Greenhouse to uncover the entrepreneurial treasures of Arkansas. Promising a treasure trove of insights, Phil walks us through the Greenhouse Outdoor Recreation Program and beyond, sharing success stories that are n…
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