Bedste Perdues-podcasts (2025)

1
Ep. 5 - Entre deux eaux 24:56

7d ago24:56

24:56

Send us a text Les familles se sentent prises en otage: à qui appartiennent leurs cellules? Quels sont leurs droits dans une telle situation? Elles décident de se défendre avec les seuls outils dont elles disposent: leur persévérance et un réseau international de personnes prêtes à risquer leur emploi pour résoudre cette situation. Cellules perdues…

1
Ep. 4 - La Chasse 22:36

14d ago22:36

22:36

Send us a text Luis Daniel, Tatiana et Ratko mènent l'enquête sur le transport des cellules et leur conservation dans plusieurs juridictions européennes. Des familles de plusieurs pays européens se tournent vers Antoine Harari et Valeria Mazzucchi, deux journalistes genevois, dans l'espoir de trouver des réponses aux questions que cette entreprise …

1
Ep.3 - Le programme 16:48

21d ago16:48

16:48

Send us a text Tatiana et Ratko se préparent à transférer leurs cellules souches congelées, mais tout ne se passe pas comme prévu. En même temps, des familles partout en Europe commencent à se poser des questions sur la conservation de leurs cellules : dans quelles conditions sont-elles conservées, qui est responsable ? Les autorités suisses sont a…

1
Ep 2 - Graines d'espoir 22:07

28d ago22:07

22:07

Send us a text Tatiana et son mari Ratko choisissent une banque de sang de cordon ombilical en Suisse pour conserver les cellules de leur fille. Ils cherchent à obtenir l'aide de l'une des meilleures universités américaines spécialisées dans la recherche sur les greffes de cellules souches. C’est une opportunité rare. Cellules perdues est une série…

1
Ep. 1 - La Promesse 24:15

1M ago24:15

24:15

Send us a text Luis Daniel souffre d'un d’un rare cancer du sang. Des recherches prometteuses sur les cellules souches et la naissance d’un enfant pourraient-elles être la chance qu'il attend ? La conservation du sang du cordon ombilical de son enfant lui offre un remède potentiel. Il se tourne vers une entreprise de premier plan basée en Suisse po…

1
Bientôt disponible 2:17

2M ago2:17

2:17

Send us a text Cellules perdues est une série de podcasts originale et trilingue de SWI swissinfo.ch, en partenariat avec Piz Gloria Productions, Futur Proche et Studio Ochenta.Af SWI swissinfo.ch

1
Canadian Spa Icons Celine Tadrissi, and Elena Zinchenko: How Spas Thrive through Constant Innovation 42:27

3+ y ago42:27

42:27

In this episode we sit down with two of Canada’s leading entrepreneurs in the spa industry and take a close look a how each of them responded to the COVID-19 lockdowns, discovered new ways to innovate, and emerge from the worst of the pandemic lockdowns ultimately stronger than they were pre-lockdown. Today’s Guests: Celine Tadrissi, and Elena Zinc…

1
Jean-Guy de Gabriac: Achieving That “WOW” Experience in a World-Class Spa 50:44

3+ y ago50:44

50:44

Few would argue that the luxury spa industry requires among the highest standards of guest experience in the world, in which every detail is (or should be) designed not just to please you, or relax you, but to transform you into your better self. Our guest today, Jean-Guy de Gabriac, is one of the world’s...…

1
Mike Saulpaugh: The Customer Centric World of the New Jersey Wedding Event 35:27

3+ y ago35:27

35:27

What is one of the most intense customer experience situations around? Weddings! Our guest, Mike Saulpaugh, has a really interesting take on what it means to deliver a great customer experience.Michael Saulpaugh is Managing Partner at Elegant Music Group, based out of Montclair, NJ. In addition to his 18 years in the events and entertainment indust…

1
The Future of Retail: Bringing the in-store experience into your home. Guest Oscar Sachs, CEO and Co-Founder of Salesfloor 30:03

4+ y ago30:03

30:03

SHOW NOTES Traditional retail has been on a slow, but steady decline for probably the last decade. So much so that retailers were getting super creative to find a way to bring you into the store. In-store mini concerts, dining options like great coffee shops or pop-up kitchens, were becoming a trend in some of the higher-end stores. And then – you …

1
Nic Faitos, Founder and Senior Partner of Starbright Floral Design, on Delivering 5-Star Customer Experience to New York's Top Hotels 27:40

4+ y ago27:40

27:40

SHOW NOTES Let’s say you ran a business. I’m not going to tell you what kind of business. I’m going to let you guess.In this business, your customers spend a lot of time, and consideration choosing which of your products they’re going to buy from you. Often they select only the components, and leave you to assemble it in its final form. There’s oft…

1
Nic Faitos, Founder and Senior Partner of Starbright Floral Design, on Delivering 5-Star Customer Experience to New York’s Top Hotels

4+ y ago

—

SHOW NOTES Let’s say you ran a business. I’m not going to tell you what kind of business. I’m going to let you guess.In this business, your customers spend a lot of time, and consideration choosing which of your products they’re going to buy from you. Often they select only the components, and leave you to assemble it in its final form. There’s oft…

1
Guest Ann-Marie Clendenin on How COVID-19 is Transforming the Retail Customer Experience 44:24

4+ y ago44:24

44:24

SHOW NOTES About Today's EpisodeWhat would it take for you to go to a brick and mortar, say clothing store. Would you browse through the clothes on the hangars? Would you try stuff on? Stuff that other people might have tried on? And what would THAT be like? In a small change room that someone else had just left? Being all breath-y and everything? …

1
Boost AI, and how AI is helping Norway's SR Bank Maintain their Customer Promise During Covid-19 35:27

5y ago35:27

35:27

SHOW NOTES Today we have two guests: Henry Iversen, Chief Commercial Officer and Co-Founder of Boost.ai (one of Norway's leading Natural Language Processing AI companies, and Ramtin Matin, Lead Technological Strategist at SpareBank 1 SR-Bank, one of Norway's oldest, and most respected, financial institutions. Specifically in today's episode we cove…

1
Boost AI, and how AI is helping Norway’s SR Bank Maintain their Customer Promise During Covid-19

5y ago

—

SHOW NOTES Today we have two guests: Henry Iversen, Chief Commercial Officer and Co-Founder of Boost.ai (one of Norway's leading Natural Language Processing AI companies, and Ramtin Matin, Lead Technological Strategist at SpareBank 1 SR-Bank, one of Norway's oldest, and most respected, financial institutions. Specifically in today's episode we cove…

1
Raymond Reddy – Co-founder and CEO of Ritual, on how Adding Digital to Your Business Makes the Human to Human Experience Better

5+ y ago

—

SHOW NOTES Today's guest is Raymond Reddy, co-founder and CEO of the highly successful Ritual - which enables social ordering from restaurants in major cities across North America, The UK, and Australia. In this wide-ranging conversation, we talk about:a) How digital in traditionally non-digital industries, like food pick-up and delivery, can have …

1
Ash Anil: How Technical Safety BC Focuses on Customer Experience and Why it Pays Off 31:23

6y ago31:23

31:23

SHOW NOTES Today's guest, Ash Anil, is Business Leader at Technical Safety BC.. Why is a government organization on a podcast talking about Customer Experience? Turns out focusing on Customer Experience is also good government. Specifically we learn:a) How focusing on Customer Experience can literally save lives.b) How Technical Safety B.C. dramati…

1
Bruce Simpson, co-founder of SwitchGear Consulting and Trusted Co-pilot for Large-scale Change: The Adoption / Innovation Paradox and How to Avoid It

6y ago

—

SHOW NOTES One of the big challenges in Customer Experience is managing all of the changing initiatives that are simply a way of life among competitive companies today. There is huge pressure at all levels of just about every organization to innovate. Do something new. The pressure to constantly innovate has become business as usual. With every dep…

1
Gary Edwards from Golfdale Consulting: When the DATA shows that doing LESS Customer Service provides a BETTER overall Customer Experience.

6+ y ago

—

SHOW NOTES What happens when a data whiz teams up with a policy and communications guru? Turns out it’s a very happy marriage – both literally and figuratively in a customer experience and business sense. My guest today, Gary Edwards, is ½ of Golfdale Consulting. Here’s why I wanted you to meet Golfdale, and Gary.In This Episode We Discuss:a) How y…

1
#1 Amar Sidhu, SVP at ADP Canada on How to Improve Employee Engagement by 17% - Pat Perdue's Customer Experience Podcast 31:38

6+ y ago31:38

31:38

In this first ever Yay Monday! episode, my guest Amar Sidhu, SVP Service Delivery and Production at ADP Canada, walks us through what is essentially a how-to manual for improving employee engagement scores an incredible 17 percentage points over a two ...Af Pat Perdue

Podcasts der er værd at lytte til

Perdues Podcasts

Podcasts der er værd at lytte til

1
Cellules Perdues

SWI swissinfo.ch

1
Pat Perdue's Customer Experience Podcast

Pat Perdue

1
Ep. 5 - Entre deux eaux 24:56

1
Ep. 4 - La Chasse 22:36

1
Ep.3 - Le programme 16:48

1
Ep 2 - Graines d'espoir 22:07

1
Ep. 1 - La Promesse 24:15

1
Bientôt disponible 2:17

1
Canadian Spa Icons Celine Tadrissi, and Elena Zinchenko: How Spas Thrive through Constant Innovation 42:27

1
Jean-Guy de Gabriac: Achieving That “WOW” Experience in a World-Class Spa 50:44

1
Mike Saulpaugh: The Customer Centric World of the New Jersey Wedding Event 35:27

1
The Future of Retail: Bringing the in-store experience into your home. Guest Oscar Sachs, CEO and Co-Founder of Salesfloor 30:03

1
Nic Faitos, Founder and Senior Partner of Starbright Floral Design, on Delivering 5-Star Customer Experience to New York's Top Hotels 27:40

1
Nic Faitos, Founder and Senior Partner of Starbright Floral Design, on Delivering 5-Star Customer Experience to New York’s Top Hotels

1
Guest Ann-Marie Clendenin on How COVID-19 is Transforming the Retail Customer Experience 44:24

1
Boost AI, and how AI is helping Norway's SR Bank Maintain their Customer Promise During Covid-19 35:27

1
Boost AI, and how AI is helping Norway’s SR Bank Maintain their Customer Promise During Covid-19

1
Raymond Reddy – Co-founder and CEO of Ritual, on how Adding Digital to Your Business Makes the Human to Human Experience Better

1
Ash Anil: How Technical Safety BC Focuses on Customer Experience and Why it Pays Off 31:23

1
Bruce Simpson, co-founder of SwitchGear Consulting and Trusted Co-pilot for Large-scale Change: The Adoption / Innovation Paradox and How to Avoid It

1
Gary Edwards from Golfdale Consulting: When the DATA shows that doing LESS Customer Service provides a BETTER overall Customer Experience.

1
#1 Amar Sidhu, SVP at ADP Canada on How to Improve Employee Engagement by 17% - Pat Perdue's Customer Experience Podcast 31:38

Hurtig referencevejledning