The housing crisis looms large. The UK’s crying out for housing stock, and new builds can play a huge role in the recovery. Diversity and inclusion is finally getting the attention it deserves at a strategic level. Although there’s plenty of work still to do. And environmental concerns are taking centre stage, with time running out to reach ambitious targets in net zero carbon emissions. Suffice to say, the UK housing sector is going through a period of great change right now. With everythin ...
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How To Hire With Purpose with North Star Housing
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We tap into our guests' HR expertise in this episode to find out how they’re taking EDI seriously in their hiring. We speak with Aimee Woodcock - People Services Project Lead and Katherine McGough - Head of People Services for North Star Housing Group. North Star Housing recently took part in a board diversity program to develop the board members o…
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Housing Fringe - Defining your Leadership DNA
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Inspiring the next generations of leaders is about more than just imparting knowledge; it's about empowering them to envision and create a better future. involves nurturing their talents, encouraging their ambitions, and guiding them through the challenges they will face. To round off our incredible first season of our new Housing Fringe series, we…
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Housing Fringe - Unlocking the true value of sustainable homes
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Do you have a net zero plan, and if so, do you have a funding plan in place to deliver it? If you’re like our live audience then around 90% answered no to both questions. In our third episode of AJ’s new Housing Fringe, we speak with Jenny Danson, James Williams, Paul Norman & Tom Sowerby to demystify how you can access funding solutions (not grant…
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Housing Fringe - Utilising Data and Technology to Solve Challenges in the Housing Sector
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Whether we like it or not, we live in a world of digital transformation, where using data to simply measure performance is not enough. With advancements in technology, our new challenge comes in how to use data to solve key problems in the sector and individual businesses, but the recurring question is: ‘Do you really know what problem you’re tryin…
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Housing Fringe - Building a Balanced Board
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Board effectiveness is a direct result of the board's composition, which is why good governance dictates that the composition should be built according to the organisation's needs. But with a rapidly changing and often volatile marketplace, how can you ensure your board composition is right? In our first episode of AJ’s new Housing Fringe, we speak…
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Industry Insights From A CFO with Kal Kay
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The first CFO we’ve had on the podcast, Kal Kay, joins us for this episode. Kal has spent her whole career in finance, before moving into housing with Your Housing Group. Kal has a passion for profit-for-purpose organisations which led her to take up the role. Your Housing Group is a large North West-based housing association providing affordable h…
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Directing Two Housing Organisations with Harpreet Rayet
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Harpreet Rayet currently holds the Managing Director role at TWO organisations - Shropshire Towns and Rural Housing and Cornovii Development. He’s been working in property development and housing for nearly 18 years and in this episode, we discover his story. Harpreet stepped up as MD for STAR Housing as his first MD role. We dive deep into his exp…
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Advancing EDI Within Housing with Lee Bloomfield
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Is this year the year you start to prioritise EDI in your organisation? Chief Executive of Manningham Housing Association, Lee Bloomfield, joins us in this episode to take a deep dive into building bridges within communities and how the organisation has levelled up its EDI approaches. We find out about Lee’s journey into housing that left him in ch…
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Industry Insights From An Ex-Finance Director with Tina Barnard
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Tina Barnard spent her early career as an accountant before moving into the housing sector. She’s now Chief Executive at Watford Community Housing and in this episode, we discover her journey into housing and get her expert insights into funding, joint ventures and more. Watford Community Housing has established joint venture companies with local a…
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Modernising A Housing Association with Clare Budden
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When Clare Budden joined ClwydAlyn Housing Association as Group CEO, she knew that change was sorely needed. Clare believes that social housing is a people-first industry, but staff satisfaction wasn’t where it should have been. Since joining, the organisation has increased its housing stock by nearly a thousand and turnover from 40 million to 64 m…
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Happy Colleagues, Happy Customers with Debi Marriott-Lavery
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In this episode, former healthcare professional, Debi Marriott-Lavery, now Chief Executive at Magenta Living, shares with us the skills that she brought to the sector and her journey so far. Magenta Living is a Wirral-based housing association that owns, manages and provides support to thirteen thousand homes across the region. Debi previously saw …
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Embracing Past Challenges to Create Future Success with Mark Howden
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To kick off The HIP for 2024, we sit down with Mark Howden, Chief Executive of Peaks & Plains. Peaks & Plains is a social housing provider based in Macclesfield which Mark joined as Interim Chief Executive after his tenure with Balfour Beatty. Mark shares with us his interesting path into housing and his experience transitioning from the private se…
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Honesty Over Perfection with Jamie Ratcliff
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By fostering an environment that prioritises honesty and encourages people to ‘speak up and challenge’, without fear of being ‘wrong’, organisations can benefit from a wider breadth of knowledge and skills. Jamie Ratcliff, Chief Communities & Sustainability Officer at SNG joins us in this episode to share his passion for having an impact on people’…
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Making Transformation Happen with Donna Cezair
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True transformation doesn’t happen overnight. It takes time, and it takes a strong culture. In this episode, Donna Cezair, Chief Executive at Worthing Homes joins us to talk about transformation and change management and her journey into the sector. Donna has taken on multiple CEO roles, including her role at First Choice Homes Oldham which she too…
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What Can We Learn From the Housing Landscape in Ireland with John Hannigan
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CEO at Circle Voluntary Housing Association, John Hannigan joins us in this episode. Circle is Ireland-based, but John has had extensive experience in the housing sector in the UK, as well, and we discover how he got ‘hooked’ on housing and reached his position. We dive deep into the major differences between the Irish and UK housing markets in ter…
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Navigating The Industry In Times Of Great Change with Fiona Fletcher-Smith
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We are facing an unprecedented rate of change and new challenges in our industry. It takes bravery and resilience to weather the storm and stay focused on the outcomes. We sit down with Fiona Fletcher-Smith in this episode. Fiona is the Group Chief Executive at L&Q Group and is the current chair of the G15. She also held a 10-year role working with…
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The Partnership That’s Making 1000+ Homes Warmer with RE:GEN & believe housing
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Regeneration specialist, RE:GEN Group has been working with Durham based housing association, believe housing on a project that’s so far resulted in 1186 properties becoming more energy efficient across the North East. Two guests join us on The HIP in this episode. Ruth Dent - Director of Assets and Compliance at believe housing and Brian Bedford -…
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Building on a Legacy with Angela Mansell
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Mansell Building Solutions has been providing local homes for local people by local people for generations. In this episode, we speak with Managing Director, Angela Mansell. The specialist contractor, based in Horwich, Bolton, was founded by Angela’s dad in 1991 and now has Angela and her sister at the helm. We discover Angela’s journey into her ro…
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Pushing Towards Net Zero with Tom Sowerby
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Achieving net zero targets and making our homes more comfortable in the process is a net gain for everyone. Even so, it’s not always an easy sell. In this episode, we speak with Tom Sowerby, Customer Relationship Director at Wates. Tom has a passion for sustainability, which comes across in his work with Wates. Tom goes into three key focuses - rea…
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Maintaining an Enduring Purpose with Michael Newey
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An enduring sense of purpose is what keeps teams focused on achieving an organisation’s vision. But keeping that purpose at the forefront for decades can be a challenge. In this episode, we sit down with Michael Newey, Chief Executive of Broadland Housing Group. Michael celebrates his 20-year anniversary at Broadland this year and we take a look ba…
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Making a Merger a Success with Mark Pearson
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The number of mergers in the housing industry has been growing in recent years. But with mergers can come challenges. Mark Pearson, Managing Director at 54North Homes joins us this week to speak about his journey into housing, and the story of 54North Homes so far. Mark took up the MD role at 54North around 9 months ago and now holds 26 years of ex…
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Open Leadership in Housing with Jacque Allen
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“There’s only one team and everyone is on it.” This has been a key message that Jacque Allen, Chief Executive Officer at Your Housing Group has championed since she joined 3 years ago, at the start of lockdown. In this episode, Jacque shares with us her journey into the CEO role and the challenges that joining on the first day of lockdown posed. Ja…
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Rural Housing Association Challenges with Gail Teasdale
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Housing associations in rural areas have unique challenges compared with their urban counterparts. In this episode, we speak with Gail Teasdale, Chief Executive at Broadacres Housing Association in North Yorkshire. She reflects on the last 5 years with Broadacres and her 20 years in the industry. We dive deep into the challenges that rural housing …
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Safety and Compliance in Housing with Wayne Cole
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Safety and compliance isn’t a topic that instils excitement for a lot of people… But our guest in this episode manages to keep it compelling! We sit down with Wayne Cole, Group Director of Property Safety and Compliance for Places for People. Places for People is the UK’s leading Social Enterprise with a very diverse group of about 18 businesses. W…
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Helen McHale, Chief Executive & Carmel Chambers, Executive Director of Resources at Stockport Homes
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The housing sector, like any sector, faces challenges and has made mistakes in the past. It’s how we react to those challenges and mistakes that define us. We speak with two Stockport Homes Group experts in this episode - Helen McHale, Chief Executive of Stockport Homes who has spent 38 years in social housing. And Carmel Chambers, Executive Direct…
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Dave Richmond - CEO at St Leger Homes of Doncaster
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49:58
We sit down with Dave Richmond, CEO at St Leger Homes of Doncaster in this episode to tackle some critical issues. Dave has an interesting story to share, pulling from his experience as a social worker for nearly 20 years, and his work in local government. We discover how these roles prepared him for and led him to the housing sector. Dave looks ba…
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In this episode, we speak with CEO of bpha, Richard Hill. Richard shares with us his journey into his new role. We also learn about Richards's tenure as vice chair of the G15 and get insight into the group’s inner workings. Richard gives us an overview of where bpha stands today and what the organisation is planning on implementing in the near futu…
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Louise Swain, CEO at Alliance Homes Group
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What does it mean to be ‘customer obsessed’? In this episode, we sit down with Louise Swain, CEO at Alliance Homes Group. Alliance is a customer-focused housing association providing housing in the West of England. Louise shares the story of her lived experience that led her towards working in social housing. She gives her thoughts on how the secto…
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Denise Fowler, Chief Executive of Phoenix Community Housing
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What does it mean to truly be ‘resident-led’? In this episode, Chief Executive of Phoenix Community Housing, Denise Fowler, joins us to give us insights into how Phoenix is building a community of residents. Denise shares with us her inspiring journey and the deeply personal reason that she decided to join the sector. Phoenix Community Housing is a…
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Sasha Deepwell, Chief Executive at Irwell Valley
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53:00
There’s no one-size-fits-all when it comes to customers or colleagues, and Irwell Valley Homes’ flexible approaches are a key part of its culture. In this episode, we sit down with Sasha Deepwell, Chief Executive at Irwell Valley Homes. Sasha’s wide range of experiences in different sectors led her into housing three decades ago and she shares with…
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Emma Palmer, CEO at Eastlight Community Homes
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45:19
For most in the housing sector, housing chooses them. Emma Palmer, CEO at Eastlight Community Homes, chose housing as a career from the start. In this episode, Emma shares with us her story and gives insights into what attracted her to the sector and how it’s changed since she joined it at 18. Eastlight was formed from the merger of Colne Housing a…
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Matt Forrest - Chief Executive at Thirteen Group
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There isn’t just one path into the housing sector. And with the wealth of experiences many bring in from outside of the sector, this can be a huge positive. In this episode, we sit down with Matt Forrest, Chief Executive at Thirteen Group. Matt joined the landlord and housing developer around 7 months ago, and we find out how his experience has bee…
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George Paterson, Executive Director of Property at Together Housing Group
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43:53
A lot has changed in the sector over the last 40 years. George Paterson, Executive Director of Property at Together Housing Group has spent his whole career in housing, and we get to tap into his wealth of knowledge and experience in this episode. We discover George’s journey through the sector and with Together Housing. He shares with us the organ…
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David Bogle, Chief Executive of Hightown Housing
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38:27
The media loves to highlight the negatives of the housing sector, while much of the good that housing associations do tends to fly under the radar. In this episode, we sit down with David Bogle, Chief Executive of Hightown Housing. David has held the position for over 28 years and has spent even longer within the sector. David is a standout advocat…
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Claire Griffiths, Chief Executive at Cobalt Housing
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Cobalt Housing isn’t looking to take over the world. But by focusing on local communities in North Liverpool, they are able to make a huge difference. We’re joined by Claire Griffiths, Chief Executive at Cobalt Housing in this episode. Claire was a graduate trainee in the housing sector straight out of university. She has a huge passion for social …
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Boris Worrall, Chief Executive of Rooftop Housing Group
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42:08
Communicating the right way and coming from a place of empathy can help to maintain good relationships with customers. This is why Rooftop Housing is focusing on the basics and avoiding ‘holding customers at arm’s length’. In this episode, we speak with Boris Worrall, Chief Executive of Rooftop Housing Group. Boris has an eclectic range of experien…
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Aileen Evans, Chief Executive at Grand Union Housing Group
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39:24
Grand Union Housing Group wants to be a force for good. And this is clear with their focus on compassion, kindness and open and honest leadership. In this episode, we speak with Aileen Evans, Chief Executive of GUHG. The housing association provides homes around Buckinghamshire, Bedfordshire and Northamptonshire. Aileen is also on the board of CIH …
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Geeta Nanda, CEO at Metropolitan Thames Valley Housing
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43:19
The housing sector faces questions that can at times seem too big to answer. How can we build enough homes to meet demand? How can we free up enough land to build them on? How do we ensure equitable access to housing? In this episode, Geeta Nanda, CEO at Metropolitan Thames Valley Housing, shares her thoughts on the answers to these challenging que…
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Jess Rose, Head of HR & Ryan Geldard, Director at M-AR
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“...all we’ve ever wanted to do, is where other people run away from things, we lean into things.” This is from Ryan Geldard, Director at modular building specialist M-AR Offsite, where adaptability to change is key. We sit down with Ryan and Head of HR, Jess Rose for this episode to get their insights on MMC and growing a business in today’s marke…
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Leann Hearn, CEO at Livv Housing Group
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51:28
Do we make housing too complicated? Do we focus more on the process than the outcome and the impact? At Livv Housing Group, they’re focusing on simple messages and simple targets. In this episode, we speak with the CEO, Leann Hearne, about their mission, the impacts they’ve made and the journey Leann has been on with the group. Livv Housing Group i…
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Jacqui De-Rose, Group Chief Executive at Progress Housing Group
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42:07
The importance of social housing in our society can’t be understated. But with the challenges that the sector currently faces, how do we ensure that we’re providing enough supported living while also innovating and supporting individual needs? This week we sit down with Jacqui De-Rose, Group Chief Executive at Progress Housing Group. Jacqui shares …
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Sinéad Butters, Chief Executive Officer at Aspire Group
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40:38
Sinéad Butters, Chief Executive Officer at Aspire Group joins us this week to share her leadership expertise. We discover Sinéad’s fascinating journey into the housing sector and how Aspire has evolved over her 23 years tenure. We speak about the power of taking risks and being willing to make bold moves. We learn how Aspire became an organisation …
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Guy Stenson, Chief Executive of Gloucester City Homes
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44:01
For those with an unwavering desire to make a difference in people’s lives, whichever sector they start out in, those ideals tend to guide their decisions throughout their professional journey. Guy Stenson, Chief Executive of Gloucester City Homes, has spent the last six years in the housing sector, previously working in health and social care. In …
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Michael Cottrell, Product and Partnerships Director at Octopus Energy
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34:59
There is a ‘magic pink box’ at Octopus Energy hard at work to cut homeowners' energy bills down to zero. In this episode, we sit down with Michael Cottrell, Product and Partnerships Director at Octopus Energy and find out what this ‘magic pink box’ is all about! We take a deep dive into Zero Bills homes and Octopus' partnership with housing develop…
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Join us and a panel of industry leaders for a deep dive on collaboration and technology! Caithlin Knox hosts our second tech, transformation and change episode where we ask experts to bring their own questions to the table. Our panel this week: Jason Wickens – Interim CIO with expertise in social housing Rajiv Peter – Group CIO of Notting Hill Gene…
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Katie Fisher, Divisional Managing Director at McCarthy Stone
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45:26
The challenges that we face in the housing sector are equally affecting retirement homes. On top of that, social isolation is a dangerous reality for many in later life. In this episode we sit down with Katie Fisher, Divisional Managing Director at McCarthy Stone for the Midlands. We discover how McCarthy Stone is tackling these challenges as well …
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David Done, Chief Executive at Richmond Housing Partnership
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47:16
David Done is not afraid to climb mountains - whether that’s the mountainous task of building an organisation that provides the best customer service in the UK, or the mountains that he’s summited! David is stepping down as RHP’s Chief Executive at the end of March, and we’re lucky enough to have him on the show to share his journey. David shares w…
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Andrew Shepherd - Managing Director at TopHat
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41:05
With rising costs and a growing need for new homes and sustainability goals that need to be met, does modular housing play a role in the solution? In this episode, we speak with Andrew Shepherd, Managing Director at TopHat. Andrew shares with us his journey and gives us key insights into the behind-the-scenes of Top Hat, and how its modular product…
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Nick Atkin, Chief Executive at Yorkshire Housing & Jason Wickens, Chief Information Officer at Southern Housing Group
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A first for The HIP! Caithlin Knox hosts a panel of guests speaking on Tech, Transformation & Change within the sector. Caithlin is joined by Nick Atkin, Chief Executive at Yorkshire Housing and Jason Wickens, Chief Information Officer at Southern Housing Group. We dive deep into tech within the housing sector, with Nick and Jason bringing their ow…
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Kate Davies, Chief Executive at Notting Hill Genesis
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43:51
In this episode, we sit down with Kate Davies, Chief Executive of Notting Hill Genesis for a fascinating chat. Since starting in the housing sector as an administrator around 30 years ago, Kate’s career progressed through multiple CE roles before her 18 year tenure with Notting Hill Genesis. Notting Hill Genesis has grown significantly since Kate s…
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