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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/478 SalesRoads In this episode of the Outsource Accelerator Podcast, Derek sits down with David Kreiger, the president of SalesRoads. SalesRoads is one of the leading B2B outsourcing and lead generation companies in the United States. David share…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/477 Beyond 8 Figures In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore interviewed A.J. Lawrence, the host of the Beyond 8 Figures Podcast. A.J. is a former agency owner turned advisor who shared insights into his journ…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/476 Outsourced In this week’s podcast episode, Derek Gallimore spoke to Mike Larcher, the Founder and CEO of Outsourced. The episode delved into various aspects of the company, including how Mike's recent sale of his other business empowered the …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/475 Virtual Latinos In this week’s podcast episode, Derek once again speaks with Jaime Nacach, the CEO and founder of Virtual Latinos. They catch up on how Virtual Latinos has been doing in the past year, the continued rise of Latin America’s out…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/474 Boomering In this week's episode of The Outsource Accelerator Podcast, Derek Gallimore talked to Dean Pascoe, the President and Owner of Boomering Incorporated. Boomering is an outsourcing firm located in Clark, Pampanga, just outside of Metr…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/473 Omada One In this week's podcast episode, Derek Gallimore talked to Timothy Witucki, the CEO and Co-founder of Omada One. The episode delves into Timothy's journey as he transitioned from being an industry executive to starting his own outsou…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/472 SixEleven BPO In this week's podcast episode, Derek Gallimore spoke to Derline Perez. Derline is an Operations Manager at SixEleven BPO, an outsourcing firm based in Davao, Philippines. The conversation begins with a focus on back-office oper…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/471 Outsourced Staff In this year's first episode of Outsource Accelerator podcast, Derek Gallimore spoke to Dom Procter. Dom is the CEO and Founder of Outsourced Staff, a BPO company based in Australia. The conversation delved into developing an…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/470 Select VoiceCom In this week's podcast episode, Derek Gallimore spoke to Mark Shapiro. Mark is the CEO and Founder of Executive Boutique Call Center and Select VoiceComm (SVC). The conversation explored Executive Boutique Call Center's rebran…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/469 BACCO In this week's podcast episode, Derek Gallimore spoke to Wahid Sharif. He is the President of the Bangladesh Association of Contact Centers and Outsourcing (BACCO). The conversation explored the Bangladeshi outsourcing industry's evolut…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/468 CRDLE.com In this week's episode, Derek Gallimore joined Valerie Bowden for her podcast "What I Didn't Know About Africa." Valerie is the CEO and founder of CRDLE. CRDLE is a firm that connects African talent to global businesses, focusing on…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/467 Kuubiik In this week's podcast episode, Derek Gallimore spoke to Natcho Angelo, the Co-Founder and CEO of Kuubiik. Kuubiik is an outsourcing company that provides full-time and hourly staffing solutions with a remote global workforce. The dis…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/466 20Four7VA In this podcast episode, Derek Gallimore talked with Catherine vanVonno, the President and CEO of 20Four7VA. 20Four7VA is a US-based virtual assistant services company. Their virtual assistants can be hired for tasks like bookkeepin…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/465 Buwelo Spencer Cannon is the Vice President of Growth and Partnerships at Buwelo. Buwelo is committed to being the best in the CX business and strongly emphasizes company culture. In this podcast episode, Derek Gallimore and Spencer Cannon di…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/464 Wing Assistant In this podcast episode, Derek Gallimore spoke to Piash Alam, the marketing vice president of Wing Assistant. Wing Assistant has experienced significant growth in the past seven months and is actively embracing the AI revolutio…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/463 Set Up My Offshore In this podcast episode, Derek Gallimore spoke with Dan Roggenkamp, the co-founder and director of Set Up My Offshore, which assists Australian businesses in establishing their offshore operations, primarily in the Philippi…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/462 BetterWay Devs In this podcast episode, Derek Gallimore spoke to Paula Tellez, the Marketing and Sales Lead at BetterWay Devs, a Colombia-based company. BetterWay Devs specializes in IT development and other technical roles, strongly emphasiz…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/461 SPLACE BPO In this podcast episode, Derek Gallimore spoke with Harold Ray Ladaran, the CEO and Founder of SPLACE BPO, based in Davao City, Philippines. Harold started his journey from working in a call center. SPLACE is now expected to reach …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/460 Xceed In this podcast episode, Derek Gallimore talks to Rasha Ezz Eldin, the sales and marketing director at Xceed, a company based in Egypt with facilities in Mauritius and Morocco. Derek and Rasha discussed the demand for Arabic language se…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/459 The Virtual Hub In this podcast episode, Derek Gallimore welcomes Barbara Turley, the founder and CEO of The Virtual Hub, an outsourcing firm specializing in virtual assistants. Barbara's approach to running her firm sets her apart from other…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/458 iCXeed In this week's episode, Derek Gallimore talks with Rain Abueg, the co-founder and Chief Culture Officer of iCXeed. iCXeed is a customer experience outsourcing firm located in the Philippines. Rain's discussess how their "work from anyw…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/457 Rootstack In this podcast episode, Derek Gallimore welcomes Alejandro Oses – the CEO of Rootstack, an IT engineering outsourcing firm based in Panama. They discuss various aspects of IT outsourcing, including how to choose the right IT servic…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/456 Influx.com For this week's episode, Derek delves into the intricacies of the CX industry through the lens of Alex Holmes, the Chief Growth Officer of Influx.com. References: E: alex.holmes@influx.com LI: https://www.linkedin.com/in/mralexholm…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/455 Omni Interactions In this episode, Derek has a conversation with Courtney Meyers, co-CEO of Omni Interactions — a CX outsourcing provider based in CO, USA. They discuss how Omni Interactions utilizes the gig economy model, how gig workers can…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/454 Staffing Expert Derek speaks with Indu Badlani, the CEO of Staffing Expert, a BPO firm based in New York. They discuss Staffing Expert’s business, the strength of the Filipino talent pool, and empowering an AI-enabled workforce toward global …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/453 Archers Contact Solutions This week Derek talks to Gene Bohensky, the chief executive officer of Archers Contact Solutions. During their 48-minute conversation, Derek and Gene delve into business coaching and its efficacy in addressing indivi…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/452 Diffco In this episode of the Outsource Accelerator podcast, Derek Gallimore talks with Vadim Peskov, co-founder of Diffco, about the nature of managing staffing, projects, and AI for their clients. Established in 2008, Diffco provides a mix …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/451 AppSkill In this episode, Derek speaks with Ryan Shrestha, CEO and founder of AppSkill — a recruitment agency based in Australia. They discuss what the economy, job market, and outsourcing in Nepal currently look like. References: LI: Ryan Sh…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/450 Global Sourcing Association UK (GSA) In this episode, Derek speaks with Kerry Hallard, CEO of the Global Sourcing Association (GSA) and Chairperson of the Global Technology & Business Services Council (GT&BSC). References: Kerry LI: https://w…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/449 Winnors Remote Staff In this episode, Derek talks to Ali Afzal, the founder and head of Winnors Remote Staff—an outsourcing company that helps SMEs scale up their operations. In Derek’s 48-minute chat with Ali, they exchange conversations abo…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/448 SLASSCOM In this episode, Derek Gallimore talks with SLASSCOM chairman Ashique Ali to learn about the Sri Lankan outsourcing industry. SLASSCOM, or the Sri Lanka Association for Software and Services Companies, has over 400 members and employ…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/447 NeoWork In this episode, Derek speaks with Joshua Eidelman, co-founder and CEO of NeoWork. The company provides outsourcing solutions for operations and animation. They discuss how Joshua got into outsourcing, fostering a good workplace envir…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/446 GQ Fu and LTVplus GQ Fu is the CEO and co-founder of LTVplus, an outsourcing firm specializing in customer service. It primarily focuses on the e-commerce industry but has since expanded beyond the field. GQ and his partner are advocates of r…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/445 Maria Sucgang of Remotify.ph In this episode, Derek speaks with Maria Sucgang, founder and CEO of Remotify.ph, a remote-based Employer of Record (EOR). They discuss Remotify’s background, remote work, and how the world’s view of outsourcing i…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/444 Michael McRitchie of Satellite Office In this episode, Derek talks to Michael McRitchie, the founder and CEO of Satellite Office, an outsourcing company in the Philippines. Soon to celebrate its 10th anniversary, Derek and Michael talked abou…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/443 Riya Jain of Namo Padmavati In this episode, Derek is joined by Riya Jain — founder of Namo Padmavati, a VA firm based in Hyderabad, India. They discussed Riya’s journey of establishing her own company, her views on being an outsourcing provi…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/442 Gina Romero of Connected Women Gina Romero founded Connected Women to help disadvantaged Filipino women. She grew up in the UK with many Filipino immigrants and wanted to help. Connected Women first helped professional women in Singapore adop…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/441 Clark Staff Russell Meiselman is the president and co-founder of Clark Staff. Clark Staff has a unique office in Clark, Philippines, modeled after Minecraft. Though the pandemic hit the Philippines hard, Clark Staff has expanded to seven coun…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/440 Time Doctor This week, Outsource Accelerator’s Founder and CEO Derek Gallimore is interviewed by Time Doctor’s Liam Martin for his The Future Workforce Podcast. Derek and Liam share insights on the future of work, global employment, and the i…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/439 Booth & Partners In this episode, Derek speaks with Chris Mueller, Head of Sales at Booth & Partners. Booth & Partners is a boutique outsourcing company that offers tailored staffing solutions to small and medium-sized businesses. Derek and C…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/438 Emapta Offshore Staffing Derek talks with Inge Zwik, the Executive Director of Emapta Offshore Staffing. In this podcast episode, Derek and Inge had a wide-ranging conversation about businesses’ changing perspectives on outsourcing, outsourci…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/437 Platinum Outsourcing Derek talks with Dale Pearce, the COO and Partner at Platinum Outsourcing. Derek and Dale discussed Platinum Outsourcing’s beginnings, introducing outsourcing to Australian businesses, and the impact of the rise of automa…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/436 ShoreAgents Derek talks with Stephen Atcheler, the CEO of ShoreAgents. ShoreAgents is a “purpose-built” outsourcing firm specializing in the real estate industry. The firm originally served Australia, but then expanded to the UK, USA, New Zea…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/435 Trust the Process Derek talks with Ben Shipley, the Chief Growth Officer of Trust the Process – an outsourcing firm inspired by military philosophy. In this episode, Derek and Ben discussed stepping into an organization that is influenced by …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/434 Headroom Assistance Derek Gallimore speaks with Kristel Kuit, CEO and founder of Headroom Assistance. Headroom Assistance focuses on providing remote executive assistants to administrative teams. Headroom Assistance is based in Amsterdam and …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/433 Boomering: From customer to provider Derek Gallimore speaks with Dean Pascoe, CEO and founder of Boomering. Boomering is an offshore solutions provider that caters to businesses from almost any industry. In this episode, Derek and Dean discus…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/432 Derek Gallimore x The Small Business Surgeon Podcast Outsource Accelerator Founder and CEO Derek Gallimore was interviewed by Samuel Smith of The Small Business Surgeon Podcast for its 222nd episode. In this podcast, Samuel and Derek went on …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/431 Remote Works Derek Gallimore talks with Ali Greene, the author of Remote Works: Managing for Freedom, Flexibility, and Focus. Ali is a remote and digital nomad veteran. She has been working across the globe for various companies. Since about …
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/430 ibex Derek Gallimore talks with Bridgett Hart, Vice President of Employee Experience at ibex. ibex is a global provider of business process outsourcing (BPO) and other marketing and customer experience (CX) solutions. In this episode, Derek a…
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Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/429 Better Support In this episode, Derek speaks with Johan Jedaker, the founder and CEO of Better Support. Better Support is a Philippine-based BPO that builds remote teams to help augment its clients’ business processes. Better Support speciali…
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